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“Tubac Jack Disappointed”

Tubac Jack's Restaurant
Ranked #7 of 19 Restaurants in Tubac
Price range: $10 - $25
Cuisines: Mexican, American, Southwestern, Bar, International, Gastropub
More restaurant details
Restaurant details
Good for: Kids, Dining on a budget, Large groups, Bar scene, Families with children
Dining options: Dinner, Lunch, Late Night, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Seating, Serves Alcohol, Street Parking, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: Tubac Jack's, one of the oldest restaurants in Tubac, has an eclectic menu of BBQ, Mexican, and worldwide favorites such as steaks, salmon, salads, burgers, pulled pork and, of course, our world famous green chili stew. Jack's has a huge patio to enjoy those beautiful southern arizona days and evenings, as well as a full dining room and bar suited for any size party. We have Johnny Bencomo playing his 18 string guitar every Friday night from 6-9, and a rotating list of bands playing on our patio every Saturday night. Jack's offers catering for parties large and small, take out, and a huge selection of craft beer and cocktails.
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Tubac Jack Disappointed”
1 of 5 bubbles Reviewed January 25, 2014

While the atmosphere was pleasant, the entire organization of the wait staff and kitchen staff was a disaster!
The waitress was pleasant and took our order promptly but it just went downhill after that. We waited close to an hour after placing our order, watched another table seated after us get their food and finish eating when we flagged down one of the management staff, who happened to be passing by. No, the waitress never came back to the table once in the hour-long wait.
We were informed that our food was on it's way. 15 or 20 minutes later, our Pulled Pork sandwich and order of nachos arrived. Sandwich first...Cold! The nachos...bland. It was obvious that they started preparing our order only after we flagged down management.
We asked for the check with the food and paid cash, to avoid waiting another 30 min to cash out.
Early afternoon, Saturday, restaurant was about 3/4 full, plenty of wait staff and kitchen staff. The restaurant seemed to be disinterested in their customers. We witnessed others around us complaining of long waits, over cooked food, with other waitresses. Very disappointing!

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank dstew52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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199 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
New Jersey
Level Contributor
419 reviews
329 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
“Pretty good food, good service & nice outdoor space!”
3 of 5 bubbles Reviewed January 19, 2014

Four of us went on a tour of Tucumcacori Mission (3 miles away). We looked at Elvira's restaurant's menu and we all thought too expensive for lunch so we went here.
Nice day and able to sit outside; suddenly the outdoor space was filled but the waitress kept up pretty well on the orders and drinks. Two of us got the pulled pork sandwich which came with a pretzel bun. You wouldn't be able to pick up the sandwich, too sloppy. Pretty good and generous pork, to me the sauce could be spicier. Came with homemade potato chips and slaw (so/so) which were on the greasy side but good. Two others got their Mexican stew which both thought was 'ok.' Came with homemade cornbread. It was an enjoyable afternoon.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jansjourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green Valley, Arizona
Level Contributor
91 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Really excellent food”
4 of 5 bubbles Reviewed December 29, 2013

There is only one reason this can't get a top rating and it is the cleanliness. Too many crumbs and old cushions. But, the food is wonderful and so is the service. We have had pork stew, cornbread, flatbread pizza, salads, and much more. We have been many times and it is consistent. They have drink specials. When the weather is nice, eat on the patio.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank njengel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Decent food & friendly staff”
3 of 5 bubbles Reviewed December 25, 2013

Good, decent food on a night when other places were closed to private parties or closed altogether. Friendly staff too.

Visited December 2013
Helpful?
Thank Carla98013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Super”
4 of 5 bubbles Reviewed November 25, 2013

Excellent bar food..we ate here 3 times during out 2 weeks in Tubac and each time it was good...service atmosphere and food all to be recommended

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank isabellad8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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