While the atmosphere was pleasant, the entire organization of the wait staff and kitchen staff was a disaster!
The waitress was pleasant and took our order promptly but it just went downhill after that. We waited close to an hour after placing our order, watched another table seated after us get their food and finish eating when we flagged down one of the management staff, who happened to be passing by. No, the waitress never came back to the table once in the hour-long wait.
We were informed that our food was on it's way. 15 or 20 minutes later, our Pulled Pork sandwich and order of nachos arrived. Sandwich first...Cold! The nachos...bland. It was obvious that they started preparing our order only after we flagged down management.
We asked for the check with the food and paid cash, to avoid waiting another 30 min to cash out.
Early afternoon, Saturday, restaurant was about 3/4 full, plenty of wait staff and kitchen staff. The restaurant seemed to be disinterested in their customers. We witnessed others around us complaining of long waits, over cooked food, with other waitresses. Very disappointing!