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Review of Casa Rowineca

The view from the outdoor terrace!
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The view from the outdoor terrace!
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Overview
Rental Home -
4 Bedrooms, 4 Bathrooms, Sleeps 8
Dominical, Province of Puntarenas

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Poor - based on 1 review
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Reviews from our community

Stephanie...
Toronto, Canada
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beware security in this home”
Reviewed February 2, 2018 for a stay in December 2017

Within our first few hours of arriving at the lovely home we were met by the terrific people from the management company. The owner then introduced himself and advised us that he would handle locking the gate at night and not to worry in the day. While in the house, within the first hour, we checked windows. One the screen was clearly open so we had that fixed. Our room seemed locked but turns out only on one side. While we were in the pool, someone broke into our room within the first few hours of our arrival and stole our computers, headphones and all our cash which we had for trips booked where they wouldn't take a credit card. Needless to say, it was a tough vacation. No lock box, the gate up top wasn't locked and there is a little side gate the owner leaves open that anyone can walk around the outside to come in. The bathroom window was left open too. Our owner disappeared for the night as we had tried to reach him about the oven which never worked and the sink which wouldn't drain. Luckily the management company, Vacasa, was caring and fantastic, getting us round the clock armed guards and helping with a chef one night and staying when the first policemen came. We had to drive 40 minutes each way, three times, to do police reports and that takes hours and took more than a day of our holiday. We were all rather traumatized and lucky we didn't see the robber. The owner never apologized and appeared the day after the robbery, not in good shape. I would highly recommend Vacasa again as a management but definitely not this home.

Would you recommend this hotel to a friend?   No.
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