Maria McCormick, General Manager of Legacy Suites, has poor customer service skills and lack professionalism. Maria's lack of follow-through/direction with regard to doing what she says she is going to do, has poor customer service skills, difficulties with interrupting those who are speaking, using colloquial phrases like "you need to tell me what it is you want" and "take it or leave it" in an unprofessional manner, and overall being argumentative. I am unsatisfied as a resident and feel Maria's unprofessional behavior and language should be addressed and Maria should be reprimanded!! Her attitude and their poor customer service skills are the reasons I give Legacy Suites the ratings I do. I am disappointed in Maria's behavior as a "professional" and feel she should be setting an example for her employees. Very sad last few days stay at this residence.
- Official Description (provided by the hotel):
- Legacy Suites in Tolleson is your preferred extended stay residence! Legacy Suites offers quality modern studios that are perfect for home buyers, sellers, business executives, students, and more! Our suites are comfortable, convenient, and affordable. We are a place to call home for as long as you'd like at Legacy Suites. Book an affordable residential style suite with just the right amount of amenities provided. No Leases, No Credit Check, Utilities included, Internet & Cable. ... more less
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- Also Known As:
- Legacy Suites - Tolleson Hotel Tolleson