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“Nice place but difficult to find”

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Best Western Inn Of Tempe
Ranked #14 of 53 Hotels in Tempe
Certificate of Excellence
Reviewed June 10, 2013

We spent a night here following a long flight to Phoenix. Its on a busy highway with many motels. Even though we knew the address and the street signage was good we could not find the Best Western. Eventually we got help at a gas station. We had passed thr hotel three times looking for a big sign. Actually there is just one small sign on the roadside and the hotel is behind a Dennys, just at the freeway ramp. The hotel itself was fine with friendly receptionists. The room was large, two double beds, a clean bathroom with a powerful shower. The air conditioner was quite noisy and there was some traffic noise, but not enough to keep you awake. There is a gym and pool.
There is no restaurant and nearby dining options seem to be limited so we went to the Dennys; adequate, but the cheery, friendly waitress made it better.
Breakfast was good. Waffles, eggs etc were available along with the usual cereals.
All in all, the Inn is nothing special but more than adequate for a night or two.

  • Stayed: May 2013, traveled as a couple
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Thank mcharan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick R, Guest Relations Manager at Best Western Inn Of Tempe, responded to this reviewResponded June 13, 2013

Dear Mr.Mcharan,

We are sorry to hear you had a difficult time finding our property. I completely agree that the signage in this area is on the smaller side, due to Tempe restrictions. We always encourage guests, that if they are lost or have questions please call us, there are no directions better than from the source.
Also, thank you for complimenting our Front Desk staff, customer service is priority here, and it is great to read that as a Guest Relations person!
As always, thank you for choosing Best Western Inn of Tempe.

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371 - 377 of 513 reviews

Reviewed May 18, 2013

The accomodations were clean and comfortable. The pool(s) are freezing, even when it was 100 degrees outside! Understand why, but do not care for the restricted water pressure in the showers.
What made this hotel rate Very Good vs. Average was a particular employee, Assistant Manager, Jill Kropfl. She went beyond what one would usually expect from any hotel staff member. Her professionalism, understanding and decision making makes her a Shining Star in the hospitality business.

Room Tip: Put the air conditioner on 62 degrees and the fan on High! It's the only way you'll stand a...
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  • Stayed: May 2013, traveled with family
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Thank yitsonlyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice R, Guest Relations Manager at Best Western Inn Of Tempe, responded to this reviewResponded May 27, 2013

First, we would like to thank you for informing us about the spa, we did have to have a repair made on it last week. I do apologize for any inconvenience that this situation caused.

Second, we are glad Jillian went above and beyond to assist you, Customer Service is our biggest concern, and we are happy that your needs were addressed!

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Reviewed May 18, 2013

Nice staff and convenient shuttle from airport/to ASU ($2.50 charge for ASU drop-off). Hotel felt like updated 70's, but still little things needed work (paint touch-up, light switches worn so needed on/off to work, loud bathroom fan). Small bathroom. The pools are lap pools, not usual swimming pools. Location is right off the freeway with a Denny's on-site and In-n-Out across the street. Breakfast was the usual with hot items, waffles, four cereals, breads, etc. Good selection, but didn't care for the coffee (not a snob, just think it was instant and/or the water). The bed was comfortable, but what's up with the pillows? (small, nearly square, almost decorative)

Room Tip: South-facing rooms (parking side) have a view, not of freeway.
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  • Stayed: May 2013, traveled with family
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Thank weloveRtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice R, Guest Relations Manager at Best Western Inn Of Tempe, responded to this reviewResponded May 28, 2013

Thank you for your feedback on our property, we are glad that we were a good value near where you needed to be! As always, thank you for choosing the Best Western Inn of Tempe.

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Reviewed April 30, 2013

We recently stayed here for it's proximinity to "everything" that's Tempe/Scottsdale. We were able to check in early and relax prior to going out that evening for drinks, dinner, and a comedy show at the Improv. The shuttle service eliminated any worries and was very convenient for the activities we had planned. The staff was very friendly- from check in to check out.

Room Tip: Even though we had a highway view (north) from our room- the noise was very minimal. South facing ro...
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  • Stayed: April 2013, traveled as a couple
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1  Thank isakson480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice R, Guest Relations Manager at Best Western Inn Of Tempe, responded to this reviewResponded May 28, 2013

Thank you Sir for letting people know how close we are to some of the venues in Downtown Tempe. We are glad that our shuttle service was convenient for you to get back and forth from the Tempe Improv.

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Reviewed April 26, 2013

I frequently attend events in around Tempe, and the location is just perfect. The rooms are modern and very clean. Being able to park there and use the courtesy shuttle is a huge bonus. Entertainers from nearby venues can occasionally be seen there.

  • Stayed: April 2013, traveled as a couple
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Thank AZSc0t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice R, Guest Relations Manager at Best Western Inn Of Tempe, responded to this reviewResponded May 28, 2013

We are always glad to here that a guest had a wonderful time, and that we are close to all the Downtown Tempe Restaurants and Nightlife.

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Reviewed April 24, 2013

Great location for ASU and easy to find off the freeway. A couple of restaurants within close proximity too.

Not a bad hotel by any means but it's fairly tired and in need of a renovation - so you'll probably find small (possibly annoying) flaws. I can't say "don't stay here" and for a couple of nights it's probably fine. Longer than that...well, you might want to stay somewhere a bit more comfortable with fewer glitches. Example of the annoying stuff: hotel pool isn't really a pool, it's one short lane (think infinity pool); bathroom in my room and colleagues room next door both smelled heavily of smoke - possibly because of poorly placed vent (?); closed the bathroom door from the outside..which then locked itself so I couldn't get in. Small stuff but annoying nonetheless.

Stayed: April 2013, traveled on business
Thank bhaforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice R, Guest Relations Manager at Best Western Inn Of Tempe, responded to this reviewResponded May 28, 2013

Thank you for your feedback we always appreciate a guest taking the time to let us know how we are doing!
As for the comment about our single lane lap pool, we do NOT advertise it as anything but a lap pool, if there were a better way to describe it we would love hear opinions.

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Reviewed April 24, 2013

We've stayed at this location multiple times and have found it to be very pleasant. The location is key for the concerts we've attended at Marquee Theater or an evening out on Mill Ave. The most recent visit was following Pat's Run, prior to an evening out to the Improv. They allowed us to check our luggage at the desk so my friends and I could relax in the hot tub after our run & unwind until the room was available for check-in. The rooms have always been clean and in good repair, the staff pleasant and helpful. Additionally, we've found the shuttle service to & from the theater and the downtown area to be very beneficial! This is definitly our little Tempe area staycation spot!

  • Stayed: April 2013, traveled as a couple
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Thank Debb Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice R, Guest Relations Manager at Best Western Inn Of Tempe, responded to this reviewResponded May 28, 2013

Thank you very Much Debb!

The only thing better than hearing that a guest had an amazing time is, hearing a guest had an amazing time over and over again. We are so glad that you appreciate us, and our services.

As always, we appreciate your business and your feedback!

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Additional Information about Best Western Inn Of Tempe

Address: 670 N Scottsdale Rd, Tempe, AZ 85281-2027
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Tempe
#7 Family Hotel in Tempe
#9 Romantic Hotel in Tempe
Price Range: $76 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Inn Of Tempe 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Best Western Inn Of Tempe Hotel Tempe
Best Western Hotel Tempe
Best Western Tempe
Tempe Best Western

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