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“Great Spot Along I-10” 4 of 5 bubbles
Review of Comfort Suites Airport Phoenix

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Comfort Suites Airport Phoenix
Ranked #18 of 48 Hotels in Tempe
Certificate of Excellence
Winters, California
Level Contributor
83 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Great Spot Along I-10”
4 of 5 bubbles Reviewed May 28, 2014

Although this is an airport hotel it seems to be fairly well insulated, as the air traffic noise was barely noticeable. The furnishings are in good repair, as is the facility in general. The property is very clean and well maintained. Staff is very friendly and the breakfast is good. The fitness room is a little on the small side with only one treadmill, one elliptical, and one stationary bike. I would not hesitate to stay here again; well worth the money!

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank tedandmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, July 22, 2014
Thanks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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254 reviews from our community

Traveler rating
    86
    96
    46
    18
    8
See reviews for
74
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42
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Orange, California
Level Contributor
134 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed May 28, 2014

The place is a little long in the tooth but not shabby. Rooms are fine and internet and cable work. The breakfast buffet will inspire you to go out for breakfast...it's a lot of worthless carbs. They don't make much of an effort to refill things like the coffee urns when it's busy. It is probably the cheapest place near Tempe Diablo stadium depending on the night.

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
Thank JohnOlsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, July 22, 2014
We would like to thank you for taking the time to leave a comment. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 25, 2014

This property is perfect for parking and staying overnight before or after a flight. The parking lot is well lit and has camera surveillance. Shuttle service is 24/7 and just a few minute ride to the airport. A full buffet breakfast is provided with eggs, etc. as well as the option of a breakfast snack bag if leaving prior 6:00AM. Rooms are spacious, clean, can accommodate up to four, and very comfortable except for the somewhat noisy cooling system. Front desk staff is helpful and very accommodating.

Room Tip: Ask for a room toward the back of the hotel on an upper level to afford a quiet location.
See more room tips
  • Stayed May 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank weatherwitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, July 22, 2014
Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, PA
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed May 24, 2014

The hotel looks good and is reasonably located, but it has one really bad issue - the rooms are processed with some combination of chemical cleaners and air fresheners that makes it irritating to breathe after just 20-30 minutes of stay. I have no idea why it is done - was it to cover some other less attractive odor or just overdoing. I asked for a different room and the reception was kind to show me two alternatives - alas, with exactly the same problem. I got back to my room, reserved another hotel online and left. First time in my life that I can't stay in a booked hotel. On my way out I noticed that the hotel is proudly advertised as a "clean air" hotel. After my non-stay I have tried to discuss this bad experience with the manager, but each time were not able to get past the reception.

  • Stayed December 2013, traveled on business
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Sylvanian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed May 19, 2014 via mobile

I recently stayed a night with a group of friends and was impressed by the high level of service we received here. The front desk staff were fabulous arranging airport shuttle and recommending a lovely on time taxi driver sammy along with a great restaurant across the road at the Sheraton for dinner which was great as we needed something within walking distance. Rooms were clean, generous with separate lounge area and beds and bedding very comfortable. Would stay again.

Stayed May 2014, traveled with friends
Helpful?
Thank Pixiemel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overgaard, Arizona
Level Contributor
4 reviews
1 of 5 bubbles Reviewed May 18, 2014

I travel to Phoenix often on business but will NOT stay at this hotel ever again. First, I showed up about 1p and asked if there was a chance of getting into my room early. It was a simply "NO", not "We'll see," etc. The A/C was exceptionally noisy and made it hard to sleep. It also shuts down when you leave the room so that you have to wait for the room to cool down each time you return. The internet was the slowest I've experienced. Totally useless for anything more than maybe checking email. Even paid for the upgraded speed and the upload speed was throttled making it unusable. Had to go find a wife hotspot elsewhere. Telephone system is lousy. So much noise and crackle in the line I had to use cell phone even for local calls. Overall physical condition could use work... leaky toilet, door closer falling off hinge, etc. Finally, I don't really ever expect much with the free breakfasts, but this one was truly awful. Looked more like dehydrated survival food. My schedule didn't allow me to change hotels, but if I could have I would have and even gladly given up a nights charges. And the worst part is it just didn't seem they really cared.

  • Stayed May 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank LDAZ82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
95 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed May 12, 2014

My family of 8 stayed here a couple of days for a wedding which was at the Arts Center. Easy to get the event and ease of freeway I-10 approach. Staff excellent and met our needs with a few questions.

Room Tip: Very quiet in the rear of hotel and easy parking
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank geraldscard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Airport Phoenix

Property: Comfort Suites Airport Phoenix
Address: 1625 S 52nd St, Tempe, AZ 85281-6233
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 48 Hotels in Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites Airport Phoenix 3*
Number of rooms: 92
Official Description (provided by the hotel):
Renovation to be completed by summer 2009! All suite property in quite location close to 1-10 and just minutes away from the Phoenix Airport, ASU, downtown Phoenix, Old Town Scottsdale and Tempe Town Lake. Our hotel offers free wireless Internet, deluxe continental breakfast and outdoor pool. All of our rooms include voicemail, microwave, fridge, hairdryer and iron. Ask about our Park & Fly rate if you would like to leave your car in the hotel parking lot. ... more   less 
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Also Known As:
Comfort Suites Airport Phoenix Hotel Tempe
Comfort Suites Tempe
Tempe Comfort Suites

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