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“Great central location”

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Comfort Suites Airport Phoenix
Ranked #22 of 52 Hotels in Tempe
Stonewall Manitoba
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great central location”
Reviewed March 22, 2013

We were looking around the Phoenix area for another stay another time, this location is very central and easy to see the whole area.
The room was clean and nice to have the extra sitting room for relaxing and watching tv.

The pool was small but adequate, the hot tub was very foamy but lots of kids in it so you could understand this. The only downfall to the location is no where near restaurants to walk to.

And we did not want to drive to much at night..
The other great thing was the managers special what a great. Thing to do for the patrons. Thanks

The shuttle only ran every 15 after the hour which for an early morning flight meant leaving th hotel at 415 am

The front staff were great And the cleaning staff did a great job

Room Tip: Take a room that has the extra space for sitting great for the end of the day relaxing
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
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PHOENIX
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 17, 2013

We asked for a quiet room. We were given a room next to the fitness center, the guest laundry, the vending machines and facing the pool.
The complimentary breakfast was out of most of the hot food when we arrived an hour after it opened at 8 am. There was not enough seating for guests in the area.
We hung a "do not disturb" sign on our door from 8:30 - 10:30 am. The room was not made up when we returned to it at 1:30 pm. We complained and were told that if the housekeeper finds that sign in the morning they skip the room for the day.
The suite was the same size as most guest rooms, although it did contain a fridge and microwave.
Breakfast, lunch and dinner are available across the street at the Sheraton. I suggest you stay there too.

Room Tip: Ask for a 2nd or 3rd floor room - if you choose to stay there after reading this review.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nelle_Htur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, May 10, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Missouri
Level Contributor
61 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed March 16, 2013

I just couldn't sleep in this place! Even with my best earplugs. They have that annoying heating/cooling unit that cycles on and off all night - there's no way to keep the fan running. If you shut it off, you get highway and airport noise. If you turn it on, it roars on, blasts for awhile and then quits, over and over. It's a shame because the rest of the place is pretty good - decent size rooms, very clean, nice finishes, good hot breakfast. If you're a good sleeper (or have better earplugs than mine) you might like it.

Stayed March 2013, traveled as a couple
Helpful?
Thank Valderi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, Connecticut
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 14, 2013

I was only at this hotel for a few hours, arriving after midnight from the airport and having to be on the road by 5:00am. They made this as pleasant as possible. Parking was free and easy, the hotel felt safe, and both check-in and check-out were simple and fast. The room was roomy and clean, the bathroom was clean, the water pressure in the shower was good, and the bed was comfortable. I don't know why hotels are switching to the 4 small instead of 2 large pillows, but it didn't matter too much. The location was good, close to the highway (though not so close that you could hear it from the hotel). Also, joy of all joys, there was a Dunkin Donuts about 2 miles away and on my route out in the morning--highly desirable, given that I had to leave before the continental breakfast started. I'd stay again.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hstcou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 8, 2013

The check in was easy and the front desk staff very pleasant. The room I had was nicely laid out and spacious. The bed was comfortable, but it had four small pillows, I much prefer larger pillows.

Things went a little downhill from there, first of all there was a bedside clock that I couldn't adjust the time on. It had 5 preset buttons for music you could select to wake up to, but for the life of me I couldn't set the time correctly, there was no hour or minute buttons, so there was no reason to set the alarm. Thank goodness for my I-Phone. Next the air conditioner in the room was very noisy every time it kicked in, I had to get up and turn the unit down so that it would come on. Lastly, my room looked out on Broadway Ave and 52nd Street, the traffic noise in the room was disturbing, I had to get up again after correcting the A.C. unit to see if the window was open. If I have to stay at this hotel again, I will make sure it doesn't overlook one of the roads, if you do book in here you'll have to realize the hotel is situated in a busy section of Tempe. Lastly the food offered looked very good, although I didn't use the Continental Breakfast or the evening meal, the food presentation looked very fresh, and plentiful!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlanFD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 6, 2013

We stayed at the Comfort Suites Tempe since we had an early flight the next morning. The hotel was fine, nothing in particular excelled. The room was clean, but there is no restaurant in the hotel for dinner. Since we aren't familiar with the area, and were told there weren't many restaurants close by, we decided to go across the street to the Sheraton, and had a pretty good meal there. Breakfast was included, which was nice. Overall, a decent stay.

Stayed March 2013, traveled as a couple
Helpful?
Thank MrP311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 4, 2013

Breakfast was good but with large group they were a little behind. Hotel is clean. Rooms were nice with nice tv and other modern amenities. Carpet clean. Showers great. This is a nice 3 and a half star property. I would definitely stay again. Great easy on and off Freeway and easy Airport access.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ebrundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Airport Phoenix

Property: Comfort Suites Airport Phoenix
Address: 1625 S 52nd St, Tempe, AZ 85281-6233
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 52 Hotels in Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites Airport Phoenix 3*
Number of rooms: 92
Official Description (provided by the hotel):
Renovation to be completed by summer 2009! All suite property in quite location close to 1-10 and just minutes away from the Phoenix Airport, ASU, downtown Phoenix, Old Town Scottsdale and Tempe Town Lake. Our hotel offers free wireless Internet, deluxe continental breakfast and outdoor pool. All of our rooms include voicemail, microwave, fridge, hairdryer and iron. Ask about our Park & Fly rate if you would like to leave your car in the hotel parking lot. ... more   less 
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Also Known As:
Comfort Suites Airport Phoenix Hotel Tempe
Comfort Suites Tempe
Tempe Comfort Suites

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