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“Wonderful Experience”

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Sheraton Phoenix Airport Hotel Tempe
Ranked #35 of 52 Hotels in Tempe
WYOMING
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful Experience”
5 of 5 bubbles Reviewed July 23, 2008

We enjoyed the hotel so much that we returned from Tucson one night early and stayed there again. The Club lounge was very nice and we enjoyed all the amenities that came with being a Starwood Preferred Guest. The only disappointing thing was the service in the lounge on the night we arrived. Our food was cold and took a long time. We had a great 3-night stay and would definitely stay there again. It was one of the nicest properties we have stayed at.

  • Liked — The club lounge
  • Disliked — Wait service
  • Stayed May 2008, traveled with family
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BUMMIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Indianapolis
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 23, 2008

The hotel was immaculate, the staff were very friendly and helpful. We stayed on the club level and thoroughly enjoyed the amenities that came with it. The rooms were tastefully done down to the flat screen TV to the bathroom. The Clubroom happy hour and finger foods were a great way to start off our evening. The pool was a bit warm, but it was 112 degrees outside. Would definitely stay there again as well as recommmend it to anyone who asks.

  • Liked — Quiet
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ajcgocats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakton, Virginia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 23, 2008

My friend and I stayed here on the last night of our 11-day vacation across the West Coast - ending in Phoenix. We were exhausted! What a fantastic welcome we received! The hotel was quite full with a bus-load that just pulled up but because I am a Starwood member, I was able to get in a shorter line. The check-in person doubled as a concierge and bellman and helped us upstairs with our (massive) luggage collection. We were even upgraded to "Club Level" (this almost NEVER happens to me!) and it was fantastic. Then the gal that was running the happy hour on the club level helped us gather some munchies and even walked us to our room! The hotel was very clean and very quiet - I would certainly stay there again without hesitation. For our last night on holiday, this was a wonderful treat.

  • Liked — The Customer Service, location to the airport and design of the hotel.
  • Disliked — No complaints whatsoever!
  • Stayed May 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank SUZGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed July 23, 2008

We stayed at this hotel for three nights while my husband did research at ASU. It was the perfect location. Such easy access to the major highways, close to ASU, and the airport. We couldn't have been more pleased.

The room was large with a king size bed. Everything was clean and neat.

My husband and I rarely eat at hotels so we were thrilled that there are so many eating establishments close to the hotel.

While my husband researches I go to thrift stores and quilt shops. The location of this hotel made it easy to shop for awhile and then return to the hotel.

We had a couple of minor issues and the customer service was fantastic. Could not have been better.

I highly recommend this hotel for the Tempe/airport area. One reviewer gave it poor scores for location, I completely disagree. It was quiet, a lovely setting and close to the highways. The commuter traffic during the morning and evening hours is horrendous in Phoenix. Take that into consideration when deciding where to stay in Phoenix.

  • Liked — The location and customer service
  • Disliked — We had to pay extra for internet access
  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank eclecticquilter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 15, 2008

I enjoyed my 2 night stay at this hotel.. The hotel and rooms were clean and the staff was helpful. I especially enjoyed the club facilities that my room entitled me to utilize. I would highly recommend this hotel.

  • Liked — hotel was very clean
  • Stayed September 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank siednarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuma, Arizona
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 5, 2008

We just returned from a hotel stay at the Sheraton over the July 4th holiday. Their location is close to the interstate so commuting is very easy. The hotel was very clean and updated. The service was impeccable. Everyone at the hotel greeted you with a great big smile. We ate dinner at the "Fire and Ice" restaurant, the food and service was very good. We highly recommend this hotel if you need to stay in Tempe or close to Sky Harbor Airport.

  • Liked — Excellent guest relations
  • Disliked — No restaurants within walking distance from hotel
  • Stayed July 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sfpen66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
116 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed May 11, 2008

We just stayed at this Sheraton property and overall, it was a good place to stay in the Phoenix area. Rates were very reasonable as well. We had a group of people staying here for a wedding, and it was Mother's day weekend as well.

We upgraded to the Club level, which was a good decision with the Club room and breakfast right down the hall. They have better than expected breakfast included in the Club level, including waffles. Well worth the extra twenty dollars.

The room was in very good condition, so I think the hotel had been renovated in the last 3-5 years. I really had no complaints about the room, although they could stock the bathroom with more towels.

The property has wired or wireless internet access, but it is an extra charge of $10 daily. The room key needs to be used to get to the club level, and our keys kept timing out on us, so we got to know the front desk people. The front desk seemed a little unfocused at times, but they got the job done.

The courtyard of the hotel property has a pool and jacuzzi, which is well-maintained. The pool water could have been warmer, but it was still fun for some swimming and the jacuzzi was nice as well.

For those who need good quality coffee in the morning, they serve Starbucks coffee in the lobby and in the Cub room.

  • Liked — Club level included a nice breakfast.
  • Disliked — Wireless access was difficult and an extra charge to the bill.
  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank IlliniRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Phoenix Airport Hotel Tempe

Property: Sheraton Phoenix Airport Hotel Tempe
Address: 1600 S 52nd St, Tempe, AZ 85281-6223
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 52 Hotels in Tempe
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Phoenix Airport Hotel Tempe 3.5*
Number of rooms: 209
Official Description (provided by the hotel):
Conveniently located to Sky Harbor International Airport, Sheraton Phoenix Airport Hotel Tempe is also near desirable attractions, including museums, world class dining, and Arizona State University. ... more   less 
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Also Known As:
Sheraton Tempe
Tempe Sheraton

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