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“Renovations have stepped this hotel Up!”

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Sheraton Phoenix Airport Hotel Tempe
Ranked #40 of 53 Hotels in Tempe
Reviewed May 14, 2013

Stayed at this hotel last year and then in the month of April and all I can say is Wow! The rooms are nice and have a bright room, comfy bed and enough room for 2-4 people to be comfortable. They have a microwave and fridge in room. The pool is beautiful especially at night when the decorative lights are on. The color scheme is now red umbrellas and lights.
Convenient, central location with lots of restaurants and across from my favorite discount mall, Arizona Mills. Delish and variety of items served for free breakfast. Would have given 5 stars but was still renovating.

  • Stayed: April 2013, traveled solo
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Thank LindaWW1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carm_TEM, Guest Relations Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this reviewResponded May 24, 2013

Wow thank you so much for your wonderful review of our hotel! We want you to feel like you are home when you stay with us and find that the extra little go a long way. We will be doing further room and lobby renovations this summer so please come and see us again! Thank you again for the wonderful review and hope that every guest that stays with us can have the great experience that you had!

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245 - 251 of 557 reviews

Reviewed May 13, 2013

This is my 2nd or 3rd time staying at the Sheraton Tempe. This trip I said two different nights on either side of flights in and out of PHX. The hotel is convenient to the airport with only about a 10-15 ride between the two.

Great restaurant in the lobby. I highly recommend. The food is good and the staff is great.

This property is starting to show some age and could use some TLC. The floor hallways are especially dark and gloomy with terribly dirty stained carpet and scuffed up walls. A deep clean and some fresh paint would help a great deal.

The rooms I had were nice. One on the club floor and one with a balcony overlooking the pool. Both were kings with good size space and bathroom areas. The carpet in both was stained with coffee and maybe room service spills. Other than that, the room was comfortable and relaxing.

Overall a good property that just needs a little work to spruce it up. I would recommend for short stays or a quick overnight between flights.

  • Stayed: May 2013, traveled as a couple
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Thank Lv2CtheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carm_TEM, Guest Relations Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this reviewResponded May 24, 2013

First we would like to say thank you for your loyalty and making us your hotel of choice when you are in Phoenix! We have a hidden gem in the culinary team and restaurant staff and am very proud to have them at our hotel. Just so we are getting the word out we are going to be renovating the hotel this summer and one of the major projects will be to update the carpeting as we do know that it is showing the signs of wear and tear. We hope to see you again soon so that you can see how beautiful the hotel is going to look after the renovations this summer!

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Reviewed May 2, 2013

Of all the business class hotels I've been over years this is the only one that has upgraded there vanity and toilets to comfort heights. Service was out standing. Parking was good even though we arrived in the evening.

  • Stayed: April 2013, traveled as a couple
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Thank Boborunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carm_TEM, Guest Relations Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this reviewResponded May 10, 2013

Thank you so much for your wonderful feedback! We are so happy that you enjoyed your stay with us. We are going to be doing extensive renovations this summer and will share with our design team your input on the vanity and toilets! We value all our guests opinions and want to make every stay a great one! Thank you again and we hope to see you back soon!

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Reviewed April 29, 2013

We were staying in Phoenix just one night. Got in around 9:30 pm after dinner. Service was very good and helpful staff. We asked for assistance in calling us a cab. We most certainly did not get the cheapest cab they had ($3 a mile, vs some at $2.50) but that is a minor grievance. Hotel was well equipped with what we needed. Comfortable beds. On a very random note, the shower was awfully confusing. Can't hardly explain it, but it seemed unreasonably difficult to figure it out the first time. User error I am sure. Check out a breeze.

  • Stayed: April 2013, traveled with friends
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Thank ChristianLoganbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carm_TEM, Guest Relations Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this reviewResponded May 10, 2013

Thank you so much for your taking the time to give us feedback! We will certainly pass this along to our maintenance team and I assure you, we are working with our renovation team on updating our shower plumbing. Our front desk staff has been updated on pricing for different cab companies so we can help our guests save some money wherever we can! We hope to see you again when you are in the Phoenix/Tempe area!

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Reviewed April 24, 2013

I stayed at the Sheraton for one night for a business trip. The hotel was within a few miles of both the SkyHarbor and my client's offices. I liked that this hotel was located in Tempe which other than Scottsdale, is probably the best place to find evening dining and other activities.

The staff were friendly and helpful. The property itself has a nice pool which unfortunately I didn't use. My room was okay. I don't know what it was but the bed felt a bit hard for my taste.

Room Tip: Get an upper floor and facing the pool.
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  • Stayed: April 2013, traveled on business
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Thank Sojoerner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carm_TEM, Guest Relations Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this reviewResponded May 10, 2013

We take pride in our staff and want to thank you so much for recognizing their hard work! We definitely couldn't do it without them! We are excited that the location of our hotel can be so convenient for you. We feel our unique location provides our guests with several dining and shopping options as well as still being convenient to local businesses and the airport. We can't wait to see you again soon so that you can try out the new beds that we will be getting this summer!

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Reviewed April 11, 2013

This property is older but in a good location. The staff does a great job making guest fell comfortable. The rooms are clean and adequately appointed. Would stay here for a short visit again. Main gripes are very poor internet connectivity and the bar is a bit pricey with no happy hour to speak of

Stayed: April 2013, traveled on business
Thank Tea_Meister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

I stayed in this hotel a number of times. Once for my daughter's diving meet at ASU and one for a conference. The hotel staff are exceptional. They went out of their way to help us feel comfortalbe. The rooms are clean with wonderful amenities.
The pool atmosphere is calm with a fireplace at night and nice seating in the daytime.
Anytime I go to ASU this is where I plan to stay.

  • Stayed: May 2012, traveled on business
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Thank marykweis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Phoenix Airport Hotel Tempe

Address: 1600 S 52nd St, Tempe, AZ 85281-6223
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #40 of 53 Hotels in Tempe
Price Range: $88 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Phoenix Airport Hotel Tempe 3.5*
Number of rooms: 209
Official Description (provided by the hotel):
Conveniently located to Sky Harbor International Airport, Sheraton Phoenix Airport Hotel Tempe is also near desirable attractions, including museums, world class dining, and Arizona State University. ... more   less 
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Also Known As:
Sheraton Tempe
Tempe Sheraton

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