I'm a La Quinta rewards member and had several La Quinta properties to choose from in the area. I chose this one because it offered double points for my stay & the location was convenient. I booked the king room with refrigerator & microwave. Check in time is supposed to be at 3pm and check out at noon. That has a lot to do with my review of this property and why I won't choose to stay here again in the future.
I arrived at 3:10pm and was told our room was not ready and would be another 25 minutes. They said they could offer me another king room and have a microwave & fridge brought in but not exactly the same. I said I wanted the room I booked so we had to wait. We finally got into our room at 3:45. The bathroom had hair on the floor which I thought was tacky. Maybe the lady felt rushed or something but that is not acceptable. Made me think what else did she skimp on,
Had trouble with the wifi. The cold water knob stuck so we couldn't turn off the water so we had to call for service. The light bulb in one of the fixtures kept flashing all night, never figured out why. That was disturbing but it was very faint so really didn't disturb our sleep just frustrating when awake. The next morning, we were in our room (guessing about 9am) and the cleaning lady walked in on us. She thought we had checked out. Good thing we were dressed. Check out is at noon not 9am. Maybe they are used to people catching early flights out of Sky Harbor but we weren't flying.
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- Also Known As:
- La Quinta Inn Phoenix/Tempe Sky Harbor Airport Hotel Tempe
- La Quinta Hotel Phoenix
- La Quinta Tempe
- Tempe La Quinta