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“I won't be staying here again”

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La Quinta Inn Phoenix Sky Harbor Airport
Ranked #20 of 52 Hotels in Tempe
Reviewed June 18, 2013

I'm a La Quinta rewards member and had several La Quinta properties to choose from in the area. I chose this one because it offered double points for my stay & the location was convenient. I booked the king room with refrigerator & microwave. Check in time is supposed to be at 3pm and check out at noon. That has a lot to do with my review of this property and why I won't choose to stay here again in the future.

I arrived at 3:10pm and was told our room was not ready and would be another 25 minutes. They said they could offer me another king room and have a microwave & fridge brought in but not exactly the same. I said I wanted the room I booked so we had to wait. We finally got into our room at 3:45. The bathroom had hair on the floor which I thought was tacky. Maybe the lady felt rushed or something but that is not acceptable. Made me think what else did she skimp on,

Had trouble with the wifi. The cold water knob stuck so we couldn't turn off the water so we had to call for service. The light bulb in one of the fixtures kept flashing all night, never figured out why. That was disturbing but it was very faint so really didn't disturb our sleep just frustrating when awake. The next morning, we were in our room (guessing about 9am) and the cleaning lady walked in on us. She thought we had checked out. Good thing we were dressed. Check out is at noon not 9am. Maybe they are used to people catching early flights out of Sky Harbor but we weren't flying.

  • Stayed: June 2013, traveled as a couple
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1  Thank slajmartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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480 - 486 of 671 reviews

A La Quinta traveler
Cypress, Texas, USA
Reviewed June 18, 2013

  • Stayed: June 2013, traveled on business
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Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 16, 2013

We stayed here upon arrival at the airport. The shuttle service was quick and friendly. The check-in was also very efficient. The rooms were nicely decorated, the beds were very comfortable, the internet worked very well in the room, and it was a quiet place to sleep after a long journey. The breakfast was OK. They had the hot waffles, cereals, breads,fruits and yogurts.

Upon check out we asked for the shuttle service. They said that since the shuttle was getting an oil change they would pay for us to take a taxi. This was quite a pleasant surprise to us!

I don't know of any way that they can improve on this great place and service. We would stay here again! The entire staff is to be commended on their great service!

Room Tip: They have AAA , Military, and AARP rates. Booking directly with them could save you money.
  • Stayed: June 2013, traveled as a couple
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Thank Amiga9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Bisbee, Arizona, USA
1
Reviewed June 8, 2013

Easy to park and check-in, everyone was so friendly and nice. We loved our room and it was spotless. Swimming was fabulous. We had a great night sleep, and the breakfast was perfect. We will be back again one day, and plan on looking for La Quinta locations elsewhere too.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

Have stayed here many times and always enjoyed it. The free shuttle service to the airport is a biggie. It's just a couple miles from the airport, but very quiet and you can get a good nights rest. The rooms are well kept with comfortable beds. They also offer parking there while you fly out for a reasonable fee (depending on your days away). They even arranged for the shuttle to take us to Tempe to have dinner, then picked us up afterwards. This La Quinta should be commended for their great service! Will be overnighting there again next month.

  • Stayed: November 2012, traveled as a couple
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Thank Lois K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A La Quinta traveler
Douglas, Arizona, USA
1
Reviewed June 3, 2013

  • Stayed: May 2013, traveled with family
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Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 3, 2013

From service, food, cleanliness, accommodations, location and decor, this hotel was perfect! The manager went above and beyond in order to make our last night in AZ a perfect one. Highly recommend to all.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with La Quinta
Thank MichelleB1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Phoenix Sky Harbor Airport

Address: 911 S 48th St, Tempe, AZ 85281-5102
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Tempe
#16 Business Hotel in Tempe
Price Range: $60 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Phoenix Sky Harbor Airport 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
La Quinta Inn Phoenix/Tempe Sky Harbor Airport Hotel Tempe
La Quinta Hotel Phoenix
La Quinta Tempe
Tempe La Quinta

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