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Embassy Suites by Hilton Hotel Phoenix - Tempe
Ranked #16 of 52 Hotels in Tempe
Chicago, Illinois
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Nice Hotel”
Reviewed May 20, 2014

Staff were fantastic and the hotel was easy to locate. comfortable and big room, loved the pool and hot tub. Great breakfast set up and delicious. close to restaurants. I really enjoyed the entire experience.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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835 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
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English first
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 18, 2014

We really liked the property and its location. Check in was a breeze. Our room was very big and had all the amenities you come to expect from ES. There was some sort of water valve noise coming from the bathroom all day and night that was annoying, other than that no complaints about the room. We were a bit put off by a room service tray next to the elevator when we arrived and was still there when we left. We had dinner at Garcia's that went pretty badly (separate review.) When we went for breakfast in the morning, workers were just cleaning up the patio and bar area. There was trash and empty glasses everywhere from the night before. Breakfast itself is one of the main reasons that we go to ES. The food was great, however, another person behind the omelet station would not be a bad idea. Now comes the worst part. A maid came knocking around 8 am, it takes a few seconds to get from the bedroom to the front door. By the time I got there, she was already coming in. She apologized and went on her way. This prompted me to see what check out time is, which is noon. This got me excited and I climbed back into bed to watch more movies with my husband. At 11, another knock at the door. This time, when I answered the door, after an awkward pause, the maid said aren't you checking out. By my clock, I still had another hour. I figured that maybe they had changed the check out time and had not updated the book in the suite. We gathered our things quickly and went to check out. The clerk at the desk confirmed that check out was at noon. I told her what happened and she promptly called that maid's supervisor to report my problem. Overall, I think we could have had a better experience here. I'm seriously hoping it was just a bad day for the hotel. I plan on giving them another shot later this summer.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JKVacayDreamsAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DENVER, United States
2 reviews
Reviewed May 15, 2014

The Tempe AZ facility is well worth a visit. It is close to U of A and initial impression is that of a well groomed campus. Rooms a re a little dated and colorless, but comfortable and clean. The support staff are excellent. An independent restaurant on-site is a little different, but certainly and asset - providing both lunch and evening meals if required. The breakfast, buffet style was very good. A nice place to visit again!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Allan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
el paso, United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 14, 2014

We have been staying at this hotel for several years and we rarely have any problems. The front desk personnel are very helpful and the ladies who cook the complimentary breakfast are awesome!! Great job to everyone.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Enrique G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bella Vista, United States
1 review
Reviewed May 13, 2014

Great Hotel, for the price / Spacious Clean Rooms and Grounds / Great Access to Tempe and Surrounding area / Friendly Staff / Good Ammenties / Great Shuttle Service / Good Restraunt and Facilities. Wtaer had a bit of a smell (Slight Sulfur) but I noticed it at other places I went, Beleive it to be a regional thing.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
Reviewed May 12, 2014

The stay at this hotel was extremely relaxing and comfortable, with super friendly and helpful staff. The rooms were very clean, and the breakfast was all you could want to get you going at the start of the day, I especially enjoyed the fresh fruit, and the friendly staff.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank ROSS L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tucson, United States
1 review
Reviewed May 7, 2014

Have been here a few times during the last few years and have always had the best experience with this hotel. The rooms are clean and the complimentary breakfast is great! The staff is friendly and the pool and spa are very clean!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Hotel Phoenix - Tempe

Property: Embassy Suites by Hilton Hotel Phoenix - Tempe
Address: 4400 S Rural Rd, Tempe, AZ 85282-7044
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Phoenix - Tempe 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
Large, two-room suites suites with granite, marble and travertine. Complimentary full cooked-to-order breakfast, beverage reception each evening, airport transportation, on-site restaurant. Suites open up to a Resort Style interior courtyard with outdoor pool and hot tub. Wireless internet access throughout. Complimentary 24 Hr. Business Center and Fitness Center. Over 10,000 square feet of meeting and banquet space, including our 4,000 square foot Grand Ballroom. A perfect Tempe location for business or leisure travel. Near Arizona State University, and all major business, shopping, entertainment, sports venues, restaurants and attractions in the East Valley. ... more   less 
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Also Known As:
Embassy Suites Hotel Phoenix
Embassy Suites Tempe
Tempe Embassy Suites

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