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“Good value, GREAT service” 4 of 5 stars
Review of Hyatt Place Tempe/Phoenix Airport

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Hyatt Place Tempe/Phoenix Airport
Ranked #20 of 47 Hotels in Tempe
Jenison
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good value, GREAT service”
4 of 5 stars Reviewed July 18, 2014 via mobile

Within the last 10 days this middle class teacher has visited the Arizona Biltmore and a Diamond resort in Sedona, AZ. Tonight before flying home to my humble abode we needed a hotel close to the airport, reasonably priced and with a shuttle so we could drop off our rental and still get to the airport in the morning. The Hyatt Place, Tempe, met the challenge, and then exceeded our expectations! Nice comfortable room and an amazing staff including Daniel the evening shuttle driver! This guy rocks! He was very helpful and kind! I would stay here again just because he is so nice!

Stayed July 2014, traveled as a couple
Helpful?
Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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390 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
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English first
Denver, Colorado
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 16, 2014

I am always impressed by the Hyatt Place hotels! Great SIZE room...comfortable...GREAT breakfast! All around impressive!

If there is a negative it has to be the Exercise room. IT has 3 treadmills and to incumbent bikes. THe dumbells are great! Small room!

Other than that everything is great!

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
1 Thank jasonk7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed July 11, 2014

The first room we checked into smelled awful like dirty, sweaty, socks. We went down to the front counter and the staff was very nice. Got us into another room right away. The next room smelled fine and everything was good until later that night we realized that the shower had not been cleaned and it was nasty. Dirt and hair everywhere. When we went down to the front counter the staff told us sorry and that there was no housekeeping in right now. They offered us a new room yet again but nothing else. Very dissapointing stay as my favorite hotel is the Hyatt Place. Book somewhere else in the area

  • Stayed July 2014
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Bbechtel10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, AZ
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 7, 2014 via mobile

Super clean room, awesome customer service and a quiet comfortable place. Parked there fort vacation and why not stay? Traveled from Tucson and for the price of airport parking it was worth staying. Above average breakfast and yah nothing directly close to it, but hell... Mill ave is a mile away and tegu will drive u there!!! Party on..

Stayed July 2014
Helpful?
Thank tucsoncop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 4, 2014

I have stayed here about 6 times over the last year so I guess that's testament to it been pretty ok. So the good points are friendly staff and clean large rooms. Food is ok but lacks a proper restaurant. Air con in rooms works fine but the unit is just beside the bed which I don't like. Recommend the back of the hotel for quieter rooms as it's close to the airport and can be a little noisy(not really that bad). Breakfast is free and basic but nice. If your looking to dine in hotel ... Don't unless you just want a sandwich etc. Overall the lack of restaurant is the hotels biggest black mark and keeping it from getting higher rating. If you don't mind no restaurant then it would be 4 for me. Internet works fine and is free... But not fast for Skype etc.
I have stayed in the Hyatt Regency downtown and to be honest it's not worth the extra unless you really need to be downtown. It has a few more bars etc but other than that the staff are way more friendly in the Place in Tempe.

Room Tip: Doesn't have room service
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  • Stayed April 2014, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Abbyview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 1, 2014 via mobile

Its a nice hotel, very close to the airport. Good wifi. Decent breakfast. Rooms are write spacey and comfortable. But, on the 2nd floor they have the external air conditioning units right next to the room window. These make a lot of noise that is quite disturbing over night. There's a nice small fitness and the pool. God concierge service from very early morning to late night. There's a shuttle available.

Stayed June 2014, traveled with friends
Helpful?
Thank radekkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 26, 2014

I stayed, or rather lived in this hotel for 4 months and it was a wonderful experience. Not a very hi-fi hotel, but it was indeed an awesome hotel. The staff was always friendly...a homely place to walk into each evening, greeted always with a warm smile. The staff is always ready to help you. I can;t remember hearing a "No" for anything I asked for... having not much chances to ask for anything. The room service was exceptional at times where, some people actually took the trouble to clear the washbasin and re arrange the washbasin top and make it such a pleasant sight to be back to the room. For all the 4 months i was there, I have not lost even a safety pin left in the room. I had many valuables and none of my personal items were touched during room service. One of my friends had left money out in the open and left for office one day,but it was safe and sound when he returned without a cent lost. The room was a nice and cozy room. The only downside I see is they do not have a microwave per room. The breakfast is more or less the same food every morning, and could use some variety in the breakfast menu. The fruit basket, does not always have good condition fruits, and should be paid a bit more attention as it is not nice to see bad looking fruits presented. The gym is not a hi-fi gym, but has limited but useful equipment. The staff is their point collecting factor, and hospitality is what they are best at. I would definitely recommend this hotel to anyone, with family, without family, for a single lady or even an old couple. This is a very safe hotel to stay in. We have parked our car everyday in the hotel and nothing to complain about. I had got a good room away from the ice machine and towards the end of the corridor, so didn't have much disturbance from the ice machine or people passing by late night getting to their own rooms. It was a great stay.

Room Tip: choose a room away from the ice machine and which does not have a door to the other adjacent room fr...
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Shani R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Tempe/Phoenix Airport

Property: Hyatt Place Tempe/Phoenix Airport
Address: 1413 W Rio Salado Pkwy, Tempe, AZ 85281-2406
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Tempe
#13 Business Hotel in Tempe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Tempe/Phoenix Airport 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hyatt Place Tempe/Phoenix Airport Hotel Tempe
Hyatt Tempe
Tempe Hyatt

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