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“Great Room, Great Price”

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Best Western Plus Tempe By The Mall
Ranked #19 of 52 Hotels in Tempe
Marysville, Washington, United States
1 review
“Great Room, Great Price”
Reviewed August 23, 2013

I love this place. I liked our room, I like the pool, I like the staff... It is a warm, very quiet, comfortable hotel. I had a fridge, microwave, coffee in our room, hot coffee in lobby anytime, fresh cucumber water and a very friendly accommodating staff. in a great location... I will definitely stay again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 28, 2013
Hello,

We are glad to hear that you enjoyed the staff and accommodations. The Cucumber water is definitely one of our favorite. We also have Lemon water available as well as the coffee 24/7, for our guest's convenience. Thank you for choosing us and we look forward to having you with us soon.

Sincerely,

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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765 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Winterhaven, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 23, 2013

I selected this hotel based upon it's location to the Arizona Mills shopping center as well as ease of access to Interstate. I had initial concerns about whether or not the hotel could provide a safe family environment. Best Western Tempe exceeded my expectations! Safe, friendly environment, parking lot was well lit and the other guest were thoughtful of my children as they splashed in the pool. I took advantage of the reduced rate for an extended stay and the savings helped us enjoy Tempe and Phoenix.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ronda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 28, 2013
Thank you for your feedback. We are happy that you enjoyed your stay and found our hotel to be in a convenient location. We are also glad that you felt safe and had the chance to experience our pool. Please make your way back to us soon.

Make it a Great Day,

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 21, 2013 via mobile

I booked this hotel through JetBlue at a discounted rate of $59 a night. We were coming to Arizona to move my cousin into ASU. The stay was absolutely wonderful. Staff is amazing and the hotel is clean beyond compare. Rooms were a great size and the breakfast was great. Very convenient to all major highways. Will definitely be returning.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amendolal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 23, 2013
Hello,

Your response made all of us smile :) Thank you for staying with us and we hope you were able to get your friend moved in with no problems. What a nice thing to do.

Make it a Great Day and thank you for staying with us!

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 20, 2013

Convenient location. Close to mall, good places to eat,and best of all, close to Chase Field. We enjoy driving up there to watch the Diamond Backs against the Dodgers. Staff always friendly, goood hot breakfast with plenty of choices, and clean comfortable rooms. Did not have time to enjoy the nice pool!

Room Tip: We enjoy a room by the pool.
See more room tips
  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank dsanchez1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 23, 2013
Hello,

Thank you for the compliments on our staff, breakfast and rooms. You must have had a blast at the game. Maybe next time you stay with us, you can enjoy the pool.

Thank you for staying with us!

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 19, 2013

This Hotel is exactly what you need for a great price. It has a nice pool, a good breakfast, and wonderful staff.

Every staff member from the front desk, housekkeping, maintenance, and van driver's were friendly and relaxing to speak with.

Keep up the great work.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ChrisWatson27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 23, 2013
Thank you for the kind words on our staff. We strive to deliver excellent customer attention service and are happy to hear that you were relaxed with us. We will definitely keep up the great work.

Best Regards,

Diana Rodriguez
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, United States
1 review
Reviewed August 19, 2013

This was a nice hotel and was close to everything I needed to do while in Phoenix. Employees were friendly very helpful. I would stay here again. The shuttle service was available anytime day and night which was a huge factor in me returning to this property! Thanks BW!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 23, 2013
Thank you for taking the time to write a response. We are glad our Shuttle was able to accommodate your needs. We also offer 24hr Shuttle service to the Sky Harbor Airport and recommend reservations because it is one of our most popular services.

We look forward to your next stay with us. See you soon!

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colton, United States
2 reviews
Reviewed August 17, 2013

This was our second visit to the Best Western Plus in Tempe by the Mall. Excellent value, clean rooms, outstanding service, great location and a really nice breakfast. This is a must stay when visiting Tempe. Just a great experience all the way around!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ralph F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 23, 2013
Thank you, we are glad you had a great experience all of the way around. We really do Care that our guest have an excellent stay and if there is anything we can ever do, we want to know about it.

Thank you for staying with us and we look forward to your returned visit soon.

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Tempe By The Mall

Property: Best Western Plus Tempe By The Mall
Address: 5300 South Priest Drive, Tempe, AZ 85283-1049 (Formerly BEST WESTERN PLUS Tempe by the Mall)
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Family Hotel in Tempe
#6 Business Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Tempe By The Mall 2.5*
Number of rooms: 157
Official Description (provided by the hotel):
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western

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