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“Best Western Plus Tempe by the Mall”

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Best Western Plus Tempe By The Mall
Ranked #20 of 52 Hotels in Tempe
Colton, United States
2 reviews
“Best Western Plus Tempe by the Mall”
Reviewed August 17, 2013

This was our second visit to the Best Western Plus in Tempe by the Mall. Excellent value, clean rooms, outstanding service, great location and a really nice breakfast. This is a must stay when visiting Tempe. Just a great experience all the way around!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ralph F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 23, 2013
Thank you, we are glad you had a great experience all of the way around. We really do Care that our guest have an excellent stay and if there is anything we can ever do, we want to know about it.

Thank you for staying with us and we look forward to your returned visit soon.

Diana Rodriguez
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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769 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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English first
San Diego, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 15, 2013

I felt the room was great for the price and love the fact that it was pet friendly; however I would probably pay a little more and stay somewhere else to have a nicer room. The bedding wasn't very plush. Room was clean, staff was excellent!! One other down fall was they had a sign posted at breakfast asking that you please not take the food to your room. I really disliked that. My husband is disabled and its very inconvenient for him to go sit in there dinning room. Really need the option to take your food to your room and enjoy it. As well as I prefer getting ready for the day and nibbling on my breakfast in the mean time. They offer an outside dining room service so its not about eating in your room. I've never seen a hotel asking that :(

Room Tip: If your on the first floor ask for a room with the sliding glass doors. nicer view
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MaryAnnA15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 16, 2013
Hello,

We are glad that you found value in our hotel and we understand your concern about the breakfast sign. It is completely understandable why you wanted to take your food to your room. The sign is only a request, in an effort to keep our rooms as sanitary as possible.

Thank you for the honest feedback and we hope you will visit us again soon.

Diana Rodriguez
Assistant General Manager
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North Olmsted, Ohio, United States
Level Contributor
4 reviews
3 hotel reviews
Reviewed August 14, 2013

This was my second time and I loved it again! Able to keep my sons car and take the bus to the airport. That was great! The staff always friendly and helpful. Great location, to shopping, resturants and airport. The pool was nice also.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Martha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 16, 2013
Martha,
Thank you for the nice review. We are glad to know that you found our establishment to be in a great location. Our staff is dedicated to providing the best customer care as possible. We certainly enjoy the time we have with our guest and look forward to your returned visit soon.

Sincerely,

Diana Rodriguez
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas, United States
Level Contributor
179 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed August 13, 2013

I stayed here during a business trip in the Phoenix area. Overall it is a good hotel, close to the freeway, and if you enjoy shopping it is just a couple of minutes from the mall.

PROS: The hotel is only about 2 minutes from the freeway and about 10 minutes from the airport, making it a convenient place to stay if you are on the road and need easy access to Phoenix area.

The service here was great, very friendly, and extremely helpful. The breakfast is your typical continental breakfast, but everything seemed fresh and was fine. The room is a bit dated, but clean. And for me, on the road getting a good nights rest can be difficult, but the bed was very comfortable .

CONS: Well I really have only two minor ones. 1st - if you want a nice meal (other than fast food), and don't want to go to the mall to find it, you will have to travel about 10-15 minutes. Obviously nothing the hotel can change, but worth making a note of if you like something nearby.

2nd - if you stay on the 1st level, near the pool, you will have to contend with the noise level. I mention this as these rooms are their upgraded rooms, but if you are like me and need to get to sleep early, you may want to ask for a different room.

Summary: Overall this is a nice hotel, clean place to stay, and if you are a traveler such as myself it is conveniently located. I would definitely recommend this hotel if you are planning a trip to the Phoenix area.

Room Tip: Rooms on the 1st level near the pool tend to be a bit noisier. But they do have a sliding door with...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jimmy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 16, 2013
Hello,

Thank you for the time you took to write a very thorough review. Your points are well taken, but I did want to mention that we have plenty of dining options (non-fast food) about 7 minutes away. Please consider visiting the Front Desk for some recommendations the next time you stay with us.

We look forward to your visit soon.

Diana Rodriguez
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
1 review
Reviewed August 13, 2013

Exellentes and very clean hotel in a good location. With freeway access, in a few minutes in Tempe and Chandler Arizona Mall are also within easy reach and the Dountown of Phoenix. And of course the International Airport

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 16, 2013
Chris,

Thank you for your review and we agree that our location is in great proximity to major hotspots like you mentioned. Downtown Phoenix, Mill Avenue and Chandler Mall area are all great places to visit and close to us. Please visit us again soon.

Thank you,

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 8, 2013

This is an excellent property overall. The staff makes you feel welcome and are very accommodating.. Excellent breakfast, not the usual boring carb Continental fare. Good value. We will definitely return.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank brunswick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 12, 2013
Hello,

We are pleased to hear that you found our staff welcoming. It is definitely a goal of ours to show our guest that we care. Our breakfast, as you mentioned is not boring, we switch it up daily. You will find that we mix up the menu and you can enjoy omelets or scrambled eggs, country potatoes, sausage patties or bacon, Belgian Waffles and assorted pastries. Please visit us again soon and thank you for staying with us.

Diana Rodriguez
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Payson, Arizona
1 review
Reviewed August 7, 2013

Great service and the room was excellent! Bed and all. Free breakfast was adequate and the dining room and everything was spotless. I would stay their again. Don't know what else to say but they want 200 characters. I was happy ok?

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank JLE62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at Best Western Plus Tempe By The Mall, responded to this review, August 8, 2013
We appreciate your sense of humor! Just letting us know that you would stay with us again is enough to say! Thank you for your review.

Make it a Great Day,

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Tempe By The Mall

Property: Best Western Plus Tempe By The Mall
Address: 5300 South Priest Drive, Tempe, AZ 85283-1049 (Formerly BEST WESTERN PLUS Tempe by the Mall)
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Family Hotel in Tempe
#6 Business Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Tempe By The Mall 2.5*
Number of rooms: 157
Official Description (provided by the hotel):
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western

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