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“If you are ever in Tempe, this is the play to stay”

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Best Western Plus Tempe By The Mall
Ranked #19 of 52 Hotels in Tempe
Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“If you are ever in Tempe, this is the play to stay”
Reviewed March 12, 2008

How much I like a hotel is pretty much based on what my wife thinks of it. If I pick a lousy one I am the one that has to hear about it over and over. Not being a big fan of Best Westerns in general, I trusted the reviews that I had read on TripAdvisor and sure enough they turned out to be right. Both my wife and I liked this place very much and all of the staff was very helpful and pleasant. If you are ever in Tempe, this is the play to stay.

  • Liked — clean surroundings, expanded breakfast, pleasant staff
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrooklineGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sup C, Sales Support at Best Western Plus Tempe By The Mall, responded to this review, 2 days ago
Thank you for staying at the Best Western Plus Tempe by the Mall we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Tempe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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765 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Montreal, Canada
Level Contributor
121 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 318 helpful votes
Reviewed February 16, 2008

After fleeing another Phoenix-area hotel after a single night, it was good to return here for the remainder of my stay. This was my 2nd time staying here.

The hotel is in a convenient location two minutes from the Interstate and 10-15 minutes from the airport. The Arizona Mills mall is nearby with tons of outlet shopping as well as a movie theater including IMAX.

The hotel's rooms are big, bright and clean. Comfortable beds and a large TV make for a nice stay. Fridge and microwave, along with a reasonable size desk for work. The bathroom is in good working order and has been recently updated.

Breakfast is among the better "free" ones I have seen at Best Western, including fresh fruit, waffles, yogurt, various breads, etc. Certainly ok for a few days, but then it would get repetitive.

The staff at the front desk are nice enough, but they have the strange habit of insisting on seeing picture ID for checking in, which they claim all the Tempe hotels do, contrary to most credit card companies' rules.

  • Liked — Large, bright rooms
  • Disliked — Everything fulfilled my expectations
  • Stayed February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank okazon69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sup C, Sales Support at Best Western Plus Tempe By The Mall, responded to this review, 2 days ago
Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bend, Oregon
Level Contributor
462 reviews
238 hotel reviews
common_n_hotel_reviews_1bd8 367 helpful votes
Reviewed January 22, 2008

I just spent 2 nights at this Best Western. It's an average property. Nothing special but then again no real problems. It is convenient to the Arizona Mills Outlet Mall as well as freeways. It was quiet and everything worked OK. The breakfast was really nothing special. I found the staff to be pleasant and I encountered no problems. As it is the "season" in Phoenix the rate I paid was decent compared to other places. I'd stay there again if the need occurred.

  • Liked — Location
  • Disliked — Breakfast
  • Stayed January 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank highdesertbadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sup C, Sales Support at Best Western Plus Tempe By The Mall, responded to this review, 2 days ago
Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 25, 2007

I recently stayed at the Best Western Tempe and had no regrets. The hotel was selected because of good traveller reviews and a reasonable price (not easy to find in Phoenix in late Fall). Nice, clean rooms and an excellent breakfast. Was prepared to be disappointed after previous bad experiences in other Tempe hotels, but was very pleasantly surprised. Would definitely stay again. Being close to the Mall was a bonus.

  • Liked — Location
  • Disliked — Internet access
  • Stayed November 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Phil999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sup C, Sales Support at Best Western Plus Tempe By The Mall, responded to this review, 2 days ago
Thank you for staying at the Best Western Plus Tempe by the Mall we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Tempe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orpington, England
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed November 19, 2007

This was by far the best Best Western we have stayed at. In fact, after an initial visit of 5 days, we came back to it twice during the same holiday. Good location 5 minutes walk from the Mall and Restaurants and slightly further away from the noise of the freeway than the other chain motels in the area. Staff were friendly and helpful. The free Continental breakfast had more choice than any others we've encountered. Particularly enjoyed the strawberries! The breakfast area was also bigger than most and was kept well stocked and tables cleared. Rooms were pleasant, clean and quiet.

  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Kevin_Ann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sup C, Sales Support at Best Western Plus Tempe By The Mall, responded to this review, 2 days ago
Thank you for staying at the Best Western Plus Tempe by the Mall we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Tempe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wake Forest, North Carolina
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed August 23, 2007

We stayed here for one night after flying in from the east coast. It is close to the airport off I-10 and right across the street from the Arizona Mills shopping complex.

The front desk lady was quite nice and I was on my way to the room in less than two minutes.

The room was completely adequate for our needs. The bathroom was large enough to be able to move around after a shower and while getting dressed.

Being across from Arizona Mills was nice since we had a choice of a lot of restaurants. The one we went to, the Claim Jumper, was busy on a Saturday night, so we ate in the bar area and watched football while we ate and talked to the bartenders. We were not there to shop, but it was nice to have that option and the IMAX theater in the mall.

Access to the building from side doors is restricted to people with room keys, which is helpful for security.

We had a quick continental breakfast the next morning and there were a few other families there as well. Everyone was very polite and I enjoyed my stay here.

  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
7 Thank 37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sup C, Sales Support at Best Western Plus Tempe By The Mall, responded to this review, 2 days ago
Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Tempe By The Mall

Property: Best Western Plus Tempe By The Mall
Address: 5300 South Priest Drive, Tempe, AZ 85283-1049 (Formerly BEST WESTERN PLUS Tempe by the Mall)
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Family Hotel in Tempe
#6 Business Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Tempe By The Mall 2.5*
Number of rooms: 157
Official Description (provided by the hotel):
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western

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