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“Late arrival”

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Best Western Plus Tempe By The Mall
Ranked #21 of 52 Hotels in Tempe
Star Valley, Arizona
1 review
“Late arrival”
Reviewed March 20, 2012

The desk agent asked how my day had been, taking note that my arrival was 11PM. The hotel is sparkling clean with nice room features. Full breakfast was well stocked/staffed.

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patty R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at Best Western Plus Tempe By The Mall, responded to this review, March 23, 2012
Thank you for your positive comments about acommodating your late arrival.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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787 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
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English first
Halifax, Canada
Level 6 Contributor
129 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 19, 2012

I real nice BW. Friendly staff good breakfast clean facility good value fro price paid. I wished I had stayed away from a couple of other properties in Phoenix and stayed here.

Just good old fashion value. it is close to malls and food stores and highway.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NSTraveller493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at Best Western Plus Tempe By The Mall, responded to this review, March 21, 2012
It's very refreshing to hear you believed your stay was a good value
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 15, 2012

I have stayed here many times, and the most important quality is the very helpful staff. They are consistently friendly, helpful and available. I stay in a lot of hotels, and this experience was really a good one. For the values received, the price is more than reasonable. Close to the mall, the expressway, and a shuttle to the airport all make for a great experience.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J C D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at Best Western Plus Tempe By The Mall, responded to this review, March 17, 2012
Thank you for your very positive post.
Our entire staff is very appreciative for your kind and thoughtful words of praise.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level 5 Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 8, 2012

Conveniently located near the airport and in close proximity to restaurants and shopping. Shuttle and front desk staff were very attentive and helpful. Building and room was very clean, quiet and well maintained. We were travelling with our dog, and were given a main floor room.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vette77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at Best Western Plus Tempe By The Mall, responded to this review, March 10, 2012
Our entire staff appreciates your kind and thoughtful words of praise.
Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 25, 2012

We just stayed at this hotel last week. We have stayed here before and wanted to stay close to Arizona Mills in order to do a little bit of shopping before joining our kid's hockey team at another hotel. You could actually walk to the mall if you wanted. Clean and well kept, the rooms are not very large, regular amenities, but well laid out. They gave me a little welcome package since I was a loyalty program member - nice touch.

The breakfast was good with lots of options and included bacon and scrambled eggs w/ham. One issue I had was with the juice machine - the breakfast ends at 9:30 and the machine shuts off completely at 9:30 even though you may still be eating. No juice for you! One of the staff tried to help turn it on, but the assistant manager hanging around the breakfast area looked like she had no interest in helping out. So if its 9:29, grab some juice before its too late!

Easy access from Highway 10, 15 minutes from the airport, large parking lot, west facing pool. Great place for the price.

Room Tip: Second/Third floor odd numbers face the pool area and not the street.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wavie_Davie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at Best Western Plus Tempe By The Mall, responded to this review, February 28, 2012
Thank you for your comphrensive positive review of our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 23, 2012

We were quite impressed with this hotel - although a bit outdated, service and ammenities were really good. The staff were friendly, the free breakfast was a good way to start the day and the location was great - close to the airport, walking distance to the Arizona Mills Mall, and close to the main highway. We stayed in the hotel for 5 day - and we were very happy with our stay. Val S

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank valster_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at Best Western Plus Tempe By The Mall, responded to this review, February 27, 2012
Thank you for your 5 day stay and for taking the time to rate our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level 5 Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 22, 2012

Very handy to be close to the freeway. Nice breakfast with lots of variety. Very clean. Great staff. Older area of town, I don't think I would feel safe out for a walk at night. The mall is a short walk away. I went there one day and wasn't impressed. It's in bad need of updating and most of the stores just had clearance junk.

Room Tip: the bottom 2 floors have been renovated. Top 2 floors still need to be done.
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  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IreneCCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at Best Western Plus Tempe By The Mall, responded to this review, February 24, 2012
Thank you for taking the time to rate our hotel as " Clean". Our entire staff thanks you for your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Tempe By The Mall

Property: Best Western Plus Tempe By The Mall
Address: 5300 South Priest Drive, Tempe, AZ 85283-1049 (Formerly BEST WESTERN PLUS Tempe by the Mall)
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Business Hotel in Tempe
#6 Family Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Tempe By The Mall 2.5*
Number of rooms: 157
Official Description (provided by the hotel):
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western

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