From the 75-cent-a-load, clean and attractive guest laundry to the immaculate parking areas to the spotless propane BBQ to the numerous in-suite mirrors ... and more! This is one of the cleanest, best-managed properties we've ever encountered world-wide. Marilyn and Breanna are indeed the "queens of client services" - they listen and follow-up on guest suggestions and are always available for advice, day or night.
The "included" breakfast is comprehensive and plentiful ... waffles, bacon, beef patties, scrambled eggs, yogurt, bread products, cereals and oatmeal. One suggestion ... perhaps some berry fruit or cut melons would be useful to augment the apples, oranges and bananas which are not the best breakfast fruit (IMHO).
The suites are spacious and exactly as advertised. The beds are exra-ordinarily comfortable and the rooms are quiet even though the freeway is really closeby. Perhaps the extensive lawns and pond muffle the traffic? The paintwork is fresh, the sitting area is comfortable and cupboard storage is great for a week-long stay. No, the TVs are NOT flat screens but they are scheduled to be replaced in 2014.
Maintenance in the property is ongoing. We were there during a slow period and the staff was always polishing the "brightwork", steaming the rugs or scouring the breakfast room. The ambiance is classic rather than contemporary - a refreshing change from the chains. The courtyard breakfast area features large, warm-colored tiles which are polished to a brilliant finish.
The Windmill Suites are close to a wide selection of restaurants along Bell Road and only 15 minutes from the Arrowhead Town Centre - maybe the best indoor shopping mall in Phoenix. We found the room rate to be very reasonable and would return - no question - if we ever return to the Phoenix area.
Murphypuss from Canada
- Official Description (provided by the hotel):
- This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more less
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- Also Known As:
- Windmill Suites In Surprise Hotel Surprise
- Windmill Hotel Surprise