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Holiday Inn Express Surprise
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Reviews (171)
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All reviewsspring trainingfront deskhi expressworked very hardtexas rangersmanager on dutynice hotelbaseball stadiumhousekeeping servicelocation was perfectthe breakfast areabeds were firmwithin walking distancerefrigerator and microwaveplenty of free parkingbeautiful propertyphoenix area
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85 - 90 of 171 reviews
Reviewed April 12, 2013

Staff are excellent, rooms clean and spacious, food top-notch with great choice! My parents and In-Laws have both stayed here and had wonderful vacations. The hotel were always accomodating, and allowed us to use the pool and even allowed our kids to join their Grandparents for breakfast at no charge (although admittedly they don't eat much!). There really isn't anything bad to say, the hotel is reasonably priced for the amenities, service and room standard, and the location is good too.

The only draw-back is the train that trundles by blasting its horn! With the hospital on the other side of the tracks, I am amazed anyone ever recovers from surgery with that noise waking them up every few hours (it probably wasn't that often, but if you're woken from a snooze it feels like that!!).

Room Tip: Rooms on the south side are away from the train tracks and overlook the pool.
  • Stayed: June 2012, traveled with family
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2  Thank BuggalugsAz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Exceptional Staff, Great Local, Very Clean, Fantastic Breakfast Hostess; she was attentive, helpful & Cheerfully Pleasant, Breakfast was Exceptional. Glitch with TV Remote that was promptly corrected by with New Batteries by the helpful and pleasant Maintenance Man.
A couple of Blocks East on Bell Rd are lots of dining choices.

  • Stayed: April 2013, traveled as a couple
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1  Thank WandaJoyGlobeAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

We always stay at the Holiday Inn Express during Spring Training. Again this year, it was awesome! The staff and manager (Will) at this facility do a great job! Staff are friendly, courteous, helpful and truly make you feel they are happy you're there. I would definitely recommend!! Thanks to Will and his staff for a super job once again!!

  • Stayed: February 2013, traveled with family
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Thank woffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2013

Will the manager at the holiday Inn express was one of the most helpful people I have encountered in the hospitality industry very helpful... Strongly recommend the holiday Inn in surprise very well located and great restaurants nearby

  • Stayed: March 2013
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Thank Subliminal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013 via mobile

Good value, clean, hot tub nice. Staff very accommodating, friendly & polite. It was nice to be so close to the ballpark. We walked over and it was beautiful. Everything is close and easy to find also.

  • Stayed: February 2013
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Thank MARY L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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