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Hampton Inn Suites Phoenix Surprise
Ranked #2 of 7 Hotels in Surprise
Certificate of Excellence
Henderson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A great place to stay”
Reviewed October 3, 2013

This is the second time that we have stayed at the Hampton in Surprise, AZ. Staff are friendly and very helpful. The hotel has been very clean and quiet. It is a great place to stay. We will stay here again when ever we are in Surprise. This is a pet friendly hotel, the first one that we ever used. Our purpose of being in Surprise is that our German Shorthaired Pointer is going through pointer training in Surprise.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Donald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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399 reviews from our community

Traveler rating
    256
    106
    26
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    2
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Wisconsin
Level Contributor
123 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed October 1, 2013 via mobile

I am not certain why there are all if these great reviews. The hotel is ok for a Hampton Inn but certainly nothing special. Yes the duvet is clean on the beds but lumpy as can be. Yuck. Hallways are a bit noisy. Food is typical for these places. Ok if you are starving but full of cheap carbs. Overall an ok stay but if staying again I would try to find something better.

  • Stayed August 2013
    • Value
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Helpful?
1 Thank Midwestspagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 18, 2013

Just as I remember and expected......clean, comfortable, employees very helpful. Stayed here in years pass and it continues to be one of our favorites. We are very particular as to where we stay (we travel the world), this hotel because of all the above is our first choice in Phoenix.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clara
Level Contributor
162 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 16, 2013

We visited Surprise for a wedding event. The banquet facilities are spacious, the rooms are very updated and clean, and the staff are super helpful and friendly. Our room, was on the 4th floor with a view of the pool. The kids had fun at the pool and towels are provided. They have a complimentary breakfast which has the largest selection of food I've seen. Fruits, juices, hot breakfast, cold breakfast, pastries, variety of items to toast. We had a great time staying at this location. The staff made our stay memorable.

  • Stayed September 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank ucdavis_chick3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, Ca, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2013

Hampton is fast becoming my hotel brand of choice. Consistant quality and reasonable price. Every one that I have stayed at in the past has always been very good in every respect. This one was no exception. I will continue to look for a Hampton first, every time I travel in the future.

  • Stayed September 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
1 Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 8, 2013

Staying in a hotel is a nice way to meet up with old friends who are passing through town. It relieves the host of pressure and allows so much more time for visiting. Thus we decided to meet old friends here, rather than asking them to drive to Tucson which had been the first plan. We couldn't have stayed in a better place for this type of visit. Our great visit started with Lindy, the mature clerk at the front desk who understands customer service. I had to say my name only once and he pulled the reservation. (He obviously was familiar with who was checking in that day.) Our room was ready and he allowed us to check in early, which was very helpful since we'd been driving a few hours. The room was a perfect size for the four of us to sit and visit. There was a couch, an easy chair and a comfortable desk chair. We sat and talked for hours. There was a separate granite topped bar for the ice bucket, coffee machine,etc. That's a nice feature, especially if you are bringing snacks to eat while visiting. Easy to set up your own buffet. The bathroom was large and everything was very clean. The breakfast at the hotel was sufficient with eggs, waffles, oatmeal, fruits, yogurts etc. The staff worked around us while we sat and talked some more after breakfast. They kept assuring us we were fine...we didn't have to move. The hotel is close to lots of restaurants so eating out is a snap. Lindy gave us a list of all the restaurants in the area. If you are meeting friends in Phoenix, I can't imagine a nicer stay anywhere else.

  • Stayed September 2013, traveled with friends
    • Value
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Helpful?
1 Thank PKWTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsford, New York
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 6, 2013

This is our second time we have stayed at this location. Very enjoyable. Close to places to eat. Bed is wonderful. A nice surprise was the during the week, cocktail service before dinner time. The staff is friendly, helpful and accommodating. The pool area awas clean and offered spots in the sun and shade.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank mclark10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Suites Phoenix Surprise

Property: Hampton Inn Suites Phoenix Surprise
Address: 14783 W Grand Ave, Surprise, AZ 85374-7213
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Surprise
#2 Family Hotel in Surprise
#3 Business Hotel in Surprise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Suites Phoenix Surprise 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn Suites Phoenix Surprise Hotel Surprise
Hampton Inn Surprise
Surprise Hampton Inn

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