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“Great location & great price” 4 of 5 stars
Review of Days Inn & Suites Surprise

Days Inn & Suites Surprise
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Days Inn & Suites Surprise
2.0 of 5 Hotel   |   12477 West Bell Road, Surprise, AZ 85374   |  
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Ranked #4 of 7 Hotels in Surprise
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446 reviews from our community

Traveler rating
    131
    167
    91
    30
    27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Maple Grove, Minnesota
1 review
1 of 5 stars Reviewed July 26, 2013

the worst hotel we ever stayed at, Green pool for 4 of our 14 days, same breakfast every day better be a waffle fan!! there internet rarely works even the staff said it sucked. and plan on a loud noisey room as they do not do anything about loud rooms. good luck if you stay here..

Room Tip: ask desk if they are having loud ball teams check in. if so be as far away as possible from there ro...
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank jeff o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager14872, Front Office Manager at Days Inn & Suites Surprise, responded to this review, August 1, 2013
Dear Valued Guest,
We appreciate you taking the time to post a review online in regards to your recent stay at our property. We want to apologize for the inconveniences you encountered while staying at our property. During our monsoon season, with our continuous dust storms each day, the pool sometimes gets green because of all the dirt that has blown in the pool. As for the breakfast, we are working with Wyndham Worldwide to make changes to the continental breakfast and the same goes for the internet. We also do apologize about the noise, when the front desk is advised of any noise issues; they do try to handle it as best as they can and if they can't handle the situation, the local authorities are contacted. Also we do have a sister property near by that we could have accommodated you to, to better suit your stay. Again we do apologize and look forward to possibly serving you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Surprise

Property: Days Inn & Suites Surprise
Address: 12477 West Bell Road, Surprise, AZ 85374
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Surprise
#4 Business Hotel in Surprise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Surprise 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Days Inn Surprise
Surprise Days Inn

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