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“Liked the layout of the room - living room in front and...”

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Days Inn & Suites Surprise
Ranked #6 of 7 Hotels in Surprise
Reviewed April 4, 2013

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank James L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Manager14872, Front Office Manager at Days Inn & Suites Surprise, responded to this reviewResponded April 5, 2013

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Reviews (585)
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502 - 508 of 585 reviews

Reviewed April 3, 2013

I was a little concerned that we chose a two star hotel in Surprise, Arizona, but we were happy with out choice. The property was relatively new and it was certainly clean. It is located in Surprise outside of Phoenix. We only spent one night at the hotel, but we were pleased. The rates were high as the spring training baseball season was in full swing. Also, many people flock to Arizona for the warmth and little rain. We paid $125 for the one night--not outrageous, but still a large sum for a two star place.

  • Stayed: March 2013, traveled as a couple
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Thank Jeffrey49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager14872, Front Office Manager at Days Inn & Suites Surprise, responded to this reviewResponded April 5, 2013

Dear Valued Guest,
We appreciate your feedback in regards to your stay. We are pleased to hear that your stay was "better than you thought". Thank you again and we look forward to seeing you in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013

We wanted two rooms on the ground floor opening to the pool. We were assured that this was possible. When we arrived they had us for three rooms on second floor and no rooms in the place open up to the pool. My name was spelled correctly on one reservation and not on another so the clerk would not give us the second room until she cleared up that we were not two seperate people even though we had same email and phone. My name begins with a D and not a B was the error.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Days Inn
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

Very poor internet service!! Tried 3 different rooms. I was told that the service doesn't work on the 3rd floor.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Otilio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager14872, General Manager at Days Inn & Suites Surprise, responded to this reviewResponded April 5, 2013

Dear Valued Guest,
Feedback, such as yours assists us in improving our property on a daily basis. In addition please know your comments and issues will be addressed. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2013

The King Suite was clean and quiet. A couple of miles from Surprise Stadium so I might stay here again if the Holiday Inn and Residence Inn, which are walking distance, are full, as they were this week. The Windmill Suites also look nice, near the Days Inn.

The staff were helpful, but the breakfast is very modest. The lobby computer was not hooked to a printer so the only way to get a boarding pass was through the front desk.

  • Stayed: March 2013, traveled solo
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Thank L Frank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager14872, Front Office Manager at Days Inn & Suites Surprise, responded to this reviewResponded April 5, 2013

We are very glad you had a "Convenient and Clean" stay with us. Thank you for the feedback as we use it to improve our hotel. Thank you again and we look forward to seeing you in the near future.

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Reviewed March 18, 2013

  • Stayed: March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Cobber-Bear
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 18, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Leland J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Manager14872, Front Office Manager at Days Inn & Suites Surprise, responded to this reviewResponded April 5, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Days Inn & Suites Surprise

Address: 12477 W Bell Rd, Surprise, AZ 85378-9799
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Surprise
#4 Business Hotel in Surprise
Price Range: $56 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Surprise 2*
Number of rooms: 60
Official Description (provided by the hotel):
Days Inn & Suites - Discount Hotel in Surprise near Sundome, Sun City Golf Courses, Peoria Sports Complex, Surprise Stadium, Surprise tennis and Raquet complex, offering online specials and online Reservation facility. ... more   less 
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Also Known As:
Days Inn Surprise
Surprise Days Inn

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