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“Unplanned stay”

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Days Inn & Suites Surprise
Ranked #6 of 7 Hotels in Surprise
A TripAdvisor Member
“Unplanned stay”
Reviewed December 2, 2012

Jasmine was completely accomodating. I stayed here in March of 2010 and would have to say that the accomodations went for excellent to superb. Tell Crystal I said HI and that the service was better than ever. Having to eat breakfast at another facility was just a little bit out of the ordinary but workable.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Manager14872, Front Office Manager at Days Inn & Suites Surprise, responded to this review, December 10, 2012
Dear Valued Guest,
We do appreciate you taking the time out of your schedule to post a review online regarding your past stay at the Days Inn & Suites. Its always nice to have return guests so thank you again. We hope to see you sometime in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
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Lake Havasu City, Arizona
Level 6 Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed November 25, 2012

We selected this motel because of previous experiences with the chain, their loyalty program and proximity to our relatives. The room was large, clean, good water pressure and check-on was fine. The problems were the color of the room-sounds like a minor detail, but it was between brick red and clay, very unpleasant. The refrigerator was unplugged and took a couple of hours to cool down, and the air was not on when we checked in. The room was stuffy and hot-we opened the window, but there was no screen. The rooms have the older style air units under the window. It did have a thermostat, but still ran all night. This property was trying hard to break out of the Days Inn model, it just fell short. The price seemed high for a Days Inn, but I think the area contributed to that. Too bad, with a bit more effort and a coat of paint, it could be very nice and worth the price.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joyinthedesert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 24, 2012

We stayed for the Thanksgiving holiday and had a very positive experience there. Incredibly reasonable, super quiet and comfortable room and the person who checked us in was very helpful and friendly. We have family in the Sun City West area and we were minutes from them and it worked out perfectly. The hotel was obviously booked but we didn't hear a thing from any rooms and slept great. I don't like people or hearing them and I'm a complainer, but no complaints here. It's not the easiest to see from Bell Road, but we mapped the heck out of it on Google Maps and found it right away. Will definitely stay there again.

Room Tip: I always ask for a room on the top floor at the farthest end of the hall. Never fails to work for u...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank K R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Surprise

Property: Days Inn & Suites Surprise
Address: 12477 W Bell Rd, Surprise, AZ 85378-9799
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Surprise
#4 Business Hotel in Surprise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Surprise 2*
Number of rooms: 60
Official Description (provided by the hotel):
Days Inn & Suites - Discount Hotel in Surprise near Sundome, Sun City Golf Courses, Peoria Sports Complex, Surprise Stadium, Surprise tennis and Raquet complex, offering online specials and online Reservation facility. ... more   less 
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Also Known As:
Days Inn Surprise
Surprise Days Inn

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