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“Very enjoyable hotel stay, all employees were kind and friendly”

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Residence Inn Phoenix NW/Surprise
Ranked #1 of 7 Hotels in Surprise
Certificate of Excellence
Reviewed June 6, 2014

The hotel was very easy to find, especially since my gps was acting up. Parking was more than adequate and close to the hotels entrance. Without exception every employee was friendly and most helpful. The rooms are very clean and roomy. The kitchen area was very nice and completely set up with even a dishwasher. The free breakfast was super. Very clean, great variety, plentiful seating. This hotel is one of the nicest my wife and I have ever been to for the price. Would definitely stay there again if we come back to this part of Arizona. Very happy with hotel! Greg Wilson, Mississippi, 05/2014

  • Stayed: May 2014
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Thank gwilson222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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151 - 157 of 268 reviews

Reviewed May 29, 2014

Stayed here for three nights while visiting the area. The staff were friendly and helpful and the two bedroom / two bathroom suite we reserved was exceptionally clean and well appointed. Very comfortable beds with lots of pillows. Both bathrooms were well stocked with fluffy towels and good bath products. Full kitchen with all the necessities, (even a dishwasher!) was a plus. Breakfast was plentiful and tasty, with coffee and ice water available throughout the day just outside the main serving area. We didn't want to leave and will definitely be back when in the area.

  • Stayed: May 2014, traveled with friends
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1  Thank BLH613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2014 via mobile

Clean & classy. Everything you need for a pleasant stay. Next to a Beautiful park with fishing, pickle ball courts, tennis, baseball and a library. Plus Bell Rd location close to restaurants. Free parking and nice full breakfast. Terrific staff. We love to stay here when visiting relatives in Surprise AZ.

Stayed: May 2014
Thank Bellauno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2014

The living room and kitchen had everything you would expect from a small hotel with only four floors, and each of the bedrooms (one with a king bed and the other with a queen bed) had a fairly large television, their own bathrooms complete with many soft towels, Paul Mitchell shampoo/conditioner, body and facial soaps, a blowdryer, lots of hot water, and a closet with a laundry basket and a full length mirror. There is a dishwasher and a sink with detergent, many eating utensils and plates/bowls, and a refrigerator. Coin laundry is downstairs and you can get the necessary quarters from the front desk. There is also a gym with various exercise equipment on the first floor. The breakfasts are sufficient, although compared with the rooms it may be a bit disappointing -- there are bagels, yogurt, a wafflemaker, juices, milks, English muffins, bananas/apples/oranges, and cereals. The swimming pool and whirlpool are great, the sun was very warm and bright when I swam there in late April. Peaceful settings. The alarm clock is very weak in sound, so you may want to supply your own, however!

Room Tip: Our two-bedroom suite on the third floor was facing the swimming pool downstairs, and there was a lo...
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  • Stayed: April 2014, traveled with family
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1  Thank Amy Michèle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014

We had a wonderful stay here. We had a corner room, which was very quiet. The bed was extremely comfortable. Best vacation sleep ever! The kitchen was outstanding, wish we used it more. Next trip! The breakfast buffet had everything you could possibly want. The selection changed daily. The breakfast burrito was very good. Some type of potatoes every day. Only problem, I waited until the last day to get a waffle, very good! We never had a problem getting a parking spot. We plan to stay here again. Thanks!

  • Stayed: April 2014, traveled as a couple
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Thank sillygirl61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2014 via mobile

Residence Inn in Surprise is a great centrally located hotel for North West Phoenix. Located by parks a baseball training camps. Very clean, good full breakfast and friendly helpful staff.

By the way, small pets welcome on first floor. A convenient area of grass out front by basketball court & pool.

Yea Marriott - as usual a wonderful stay.

Stayed: April 2014
Thank Bellauno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2014

This hotel is fantastic, I cannot even begin think of a short coming that I could think to criticize. The hotel is very clean not even in the places are difficult to clean. We had the two bedroom and two bath suite. It had a full kitchen, full size fridge and stove along with plenty of cooking utensils. If that were not enough there is also a gas grill outside that is available to grill.

The breakfast staff is extremely helpful by continuously restocking and keeping it very clean along with plenty of choices as well. Pool was well kept and cleaned every morning. There when enough chairs to seat in and plenty of towels.

The location is also good. Plenty of restaurants and stores within a 5 minute drive. Across the street is the City Park which has a lake and the local library is there too. If you are fortunate to be in town for Cactus League Baseball the Royals and Texas make there home there with a ball game almost every day. Best of all it is a 4 minute from the hotel to the main gate.

Room Tip: Park on the back side of hotel not on main street.
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  • Stayed: March 2014, traveled with family
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Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Phoenix NW/Surprise

Address: 16418 N Bullard Ave, Surprise, AZ 85374-8805
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Surprise
#1 Romantic Hotel in Surprise
#1 Family Hotel in Surprise
Price Range: $120 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Phoenix NW/Surprise 3*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to the Residence Inn N/W Phoenix Surprise Arizona - the closest extended stay hotel to Luke Air Force Base, Banner Sun Health Research Institute, Ford Proving Grounds and Toyota Proving Grounds. Located next door to Surprise Stadium home of the Texas Rangers and Kansas City Royals and near Peoria Sports Complex, Camelback Ranch and Goodyear Ballpark discover why the Residence Inn Surprise N/W Phoenix is the premier hotel for Arizona Cactus League Spring Training. ... more   less 
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Also Known As:
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise

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