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“Clean Choice for Surprise AZ”

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Residence Inn Phoenix NW/Surprise
Ranked #1 of 7 Hotels in Surprise
Certificate of Excellence
San Francisco, California
Level Contributor
116 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Clean Choice for Surprise AZ”
4 of 5 bubbles Reviewed August 16, 2013

I stayed here for 3 nights in August 2013. My room was nicely decorated and clean, with plenty of room and quality TV and wireless included. I have not stayed in a Residence Inn property in many years, but this one seems very well-maintained for this brand. The location is 1 block from the baseball stadium for the Kansas City Royals and Texas Rangers in the Spring training season.

The property has an adequate breakfast with some hot items, as well as food and drinks at night for the guests.

Check-in and check out was very convenient, and pricing was reasonable for a quality room.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank IlliniRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
    214
    26
    4
    2
    3
See reviews for
99
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Southern California
1 review
5 of 5 bubbles Reviewed August 12, 2013

This is an outstanding hotel. The rooms are enormous, and the amenities plentiful. We stayed longer than planned! Over a period of days, we saw the same management over and over, which offers a very comfortable form of familiarity. During that time, we were repeatedly asked if we needed anything or if all was going well. I highly recommend this hotel.

Room Tip: Rooms away from the pool are best. The south side was great. One small matter is water from the po...
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Placentia, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 12, 2013

I consider myself to be extremely picky when it comes to hotels.

We travel to Surprise 3-4 times a year to visit my daughter and grandchildren.
Their home is smaller so only a few of us stay with them.

So...we have stayed in various hotels over the last 5 years when we haven't stayed with them.

Why we have never stayed here I do not know. From now on, this is where we will stay.

We had a luxurious two bedroom suite that was extremely nice and clean.

The other complaints about the breakfast buffet was not something we experienced. They had eggs, sausage, potatoes, biscuits and gravy, pancakes, french toast, waffle maker, cereal's, oatmeal, granola, juice, coffee....we were satisfied with flavor, everything.

They have a nice BBQ with the utensils if you feel like BBQ'ing in 111 degree weather.

The staff was extremely nice and courteous.

Overall...great stay...will be where we stay from now on!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GranpaScott777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 26, 2013

We stayed here recently while visiting family in Surprise. The hotel appears to be new. The staff were all very friendly and helpful. We had a 2 bedroom suite that was great for traveling with 2 teenagers. We had 2 bathrooms and a living room with a kitchenette. I used the fitness room, which wasn't too large, but I was the only one in it. The machines worked well. We ate the included breakfast which had a good variety of choices. It was nice to eat breakfast outside near the pool. We will definitely stay here next time we come to Surprise.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank jmotley123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton, Canada
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed May 16, 2013

This Hotel is one GREAT Property, Marriott has gone over the edge to find great staff . We were here for a week and had a blast. Free Hot Breakfast each and every morning, not your typical Bagals and cereals but scrambled Eggs, Ham, French Toast, Hot Oat Meal, Yougurt fruit Cups, and a whole lot more. The rooms super clean, Pool very well maintained, About 3 nights a week they have a social hour free Food!!! Yes FREE one night it was Pizza, another was BBQ Hot Dogs and Burgers, salads, Beer and wine Soft drinks. Very handy to Airport about 30 mins, lots of shopping close and other great resteraunts. Trust me you Cannot go wrong!!! Also they had a BBQ if you wanted to cook your own steaks and stuff and an outdoor Fir Pit to sit and relax at night in the desert!!

Room Tip: We had a Fireplace one Bedroom Suite, Full kitchen but what I could see all rooms were great,
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  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank therealstoryCANADA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

We spent a night at the Residence Inn and found the service to be friendly and the beds and pillows comfortable. The room and bathroom were clean and well maintained and it was very quiet at night for sleeping. I understand it is only 3 years old. It is ideal for spring training because it is about a 2 minute walk to the stadium. It is very close to Sun City and was about a 20 minute drive to the Mariner's stadium. We will stay there again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank techteach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

New property. Very clean. Ample parking. Front desk staff were great... I'd definitely stay again. No complaints from me...


I was there during the BCS Fiesta Bowl. . A lot of unhappy Kansas St folks and several VERY happy Oregon fans. Not that I was routing for either.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank DCWh0dat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Phoenix NW/Surprise

Property: Residence Inn Phoenix NW/Surprise
Address: 16418 N Bullard Ave, Surprise, AZ 85374-8805
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Surprise
#1 Romantic Hotel in Surprise
#1 Business Hotel in Surprise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Phoenix NW/Surprise 3*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to the Residence Inn N/W Phoenix Surprise Arizona - the closest extended stay hotel to Luke Air Force Base, Banner Sun Health Research Institute, Ford Proving Grounds and Toyota Proving Grounds. Located next door to Surprise Stadium home of the Texas Rangers and Kansas City Royals and near Peoria Sports Complex, Camelback Ranch and Goodyear Ballpark discover why the Residence Inn Surprise N/W Phoenix is the premier hotel for Arizona Cactus League Spring Training. ... more   less 
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Also Known As:
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise

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