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“Great hotel and staff!” 5 of 5 bubbles
Review of Residence Inn Phoenix NW/Surprise

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Residence Inn Phoenix NW/Surprise
Ranked #2 of 7 Hotels in Surprise
Certificate of Excellence
Machesney Park, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel and staff!”
5 of 5 bubbles Reviewed August 7, 2012

This was our second visit with our baseball team to this hotel and it was absolutely wonderful again this year! We were here for 10 days with 6 in our family and there was no dissapointment here! It is so nice to find a hotel with decent rates for a two bedroom, two bathroom room with a kitchen. The hotel is always clean and the staff go above and beyond to help. We will definitely stay here again when we are in the area!

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sportsmom43kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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245 reviews from our community

Traveler rating
    211
    25
    4
    2
    3
See reviews for
98
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38
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 29, 2012

Recently stayed here during a work related trip. The price is reasonable. The staff at the hotel were great. Very friendly. Breakfast is served every morning in the lobby and was very good. There is a pool and a patio located outside the lobby. I did not use the pool but it looked very clean. The patio had very comfortable chairs and a fire pit. There is also a grill for you to use.

The rooms are excellent!!!!! The kitchen area has a fridge, stove, microwave and a dishwasher. The cabinets come stocked with plates, silverware, and anything else you would need to cook your self a meal. The living room area had a couch, which I assume pulls out into a bed, and a few sofa chairs. The bed was big and very comfortable. The bathroom area was big also and very nice.

I will be traveling to the Phoenix area a lot for work and will definitely be staying here again.

Room Tip: Any room here is a good room.
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank traveler83Michigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roscoe, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 29, 2012

I felt like they treated me like a QUEEN. Always friendly and so accomidating. So helpful and staff was incredible! We had a baseball team of 14 15 years old boys. YIKES. The staff was very good helping the boys and making sure they started the day with a good breakfast.

Room Tip: The 2 bedroom suite was perect for a family! Lots of room and privacy. The lobby always had fresh...
See more room tips
  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cathy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, California
1 review
5 of 5 bubbles Reviewed July 10, 2012

Great Room, clean, smells good. The staff is so friendly and accommodating. The free breakfast each morning is fantastic and again, the staff is so polite. The rooms are clean and always fully stocked with great shampoos, soaps and linens

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Danielle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 10, 2012

Let me first say my daughter & her family were staying next door (about 1/2 mile down the road at the other Marriott, the Marriott Resort so I had access to all of their facilities. However,
while she had business to take care of, I spent some time with my grandchildren at this hotel.
Breakfasts were great, there is a shuttle to the Mayo Clinic (thank goodness I never needed to go there) but the shuttle takes & brings you the a nearby shopping center with all the usual stores and also to the Resort if a shuttle is required to take you to the airport. The staff was very accommodating and helpful. The suite was spacious and clean.

  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank leahla1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Mirada, California
1 review
5 of 5 bubbles Reviewed July 5, 2012

My husband and I were very thrilled with our stay at the Residence Inn. The hotel has a very homey feel, not like a typical hotel room. The room was very spacious, and the kitchen area was equipped with so much more than a typical hotel room. The staff was very friendly and helpful. The breakfast included a good variety of food as well. It made for an excellent weekend get-away.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrsSTown2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Manitoba
Level Contributor
96 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 bubbles Reviewed June 20, 2012

Let me start by saying that my wife and I have travelled extensively throughout North + Central America, the UK and Asia. We have experienced the whole spectrum of accommodations over the last 35 years of travel.
There's a reason this place is ranked #1 in Surprise by tripadvisor, it is (dollar for dollar) one of the best hotels we have ever stayed at. We were attending a wedding in the area and I booked it based on tripadvisor reviews (even though the wedding couple had rooms held at a different hotel). We had a king suite (room # 403 w/fireplace), it is a true suite, a fully equipped kitchen, very comfortable king bed, nice linens, lots of pillows, good supply of towels and an excellent housekeeping staff.
The hotel is well run, very good hot breakfasts every morning (not the usual continental crap, real hot food) with a comfortable and spacious eating area. During the week (Tue-Thur), they have a great happy hour (6-7:30), again with a variety of hot food, beer and wine, all in their spacious lobby area (w/five big screen TVs).
We stayed there for a week, we did see where the other wedding quests were staying and were very happy we chose the Residence for our stay.
The staff was always very attentive and courteous.
If we were to return I won't hesitate staying here, in fact I wouldn't bother looking for anything else.

Room Tip: Our room was on the North West corner so less direct sun.
See more room tips
  • Stayed June 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SammytheEagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Phoenix NW/Surprise

Property: Residence Inn Phoenix NW/Surprise
Address: 16418 N Bullard Ave, Surprise, AZ 85374-8805
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Surprise
#1 Romantic Hotel in Surprise
#1 Family Hotel in Surprise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Phoenix NW/Surprise 3*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to the Residence Inn N/W Phoenix Surprise Arizona - the closest extended stay hotel to Luke Air Force Base, Banner Sun Health Research Institute, Ford Proving Grounds and Toyota Proving Grounds. Located next door to Surprise Stadium home of the Texas Rangers and Kansas City Royals and near Peoria Sports Complex, Camelback Ranch and Goodyear Ballpark discover why the Residence Inn Surprise N/W Phoenix is the premier hotel for Arizona Cactus League Spring Training. ... more   less 
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Also Known As:
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise

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