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“G. Daniel. Spore. A great place to stay after a hard days work”

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The Royale Krakatau
Ranked #2 of 5 Cilegon B&B and Inns
Reviewed April 16, 2013

Royale Krakatau hotel is situated in a strategic location near to Cilegon town and other amenities and businesses. It is a ONE STOP hotel with various facilities to meet your needs such as : conference room, function room, restaurants, Karaoke room and most of all a Golf course and driving range. The rooms are spacious and the staff are great. Most of the time the rooms are full.

Room Tip: Choose the villa type
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  • Stayed: April 2013, traveled on business
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1  Thank George D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyaleKrakatau, Room Division Manager at The Royale Krakatau, responded to this reviewResponded May 13, 2013

Dear G. Daniel,,

Greetings from The Royale Krakatau Hotel, Cilegon.
Thank you very much for your beautiful review, I think everyone at The Royale Krakatau Hotel will join me in saying it was a pleasure to look after you.

We are enchanted to know that in most aspects you were gratified with the product and service delivered by our ambassadors. It is really pleasing and motivating for us to receive such compliment from our valued guests and we are glad that you are satisfied with every effort that we make here in the Royale Krakatau Hotel.

I hope that your next visit to us will not be too long in the making as we are all looking forward to welcoming you home to The Royale Krakatau Hotel.

With best regards,

Susaedi
Room Division Manager

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138 - 144 of 227 reviews

Reviewed April 10, 2013

No many otions in the area for business trips, the rooms are quite cleen and the restaurant si good. There was no air dryer in the room but they bring it to me soon. To improve the "english" capabilities of the personell, sometimes it's hard to let them understand, expecially the waitresses in the restaurant. The golf course looks fine but I didn't have the chance to play.

Stayed: April 2013, traveled on business
1  Thank Arni O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyaleKrakatau, Room Division Manager at The Royale Krakatau, responded to this reviewResponded April 16, 2013

Dear Arni O,

First of all we would like to thank you for your visit to us and we are very pleased that you have enjoyed your stay.

Much appreciate for your comments for us, our program in this year is fulfillment the facilities of room like hairdryer in every room. And we also held English training for all employee every twice a week.

Valuable comments and inputs such as yours are very much required to keep improving our product and we hope that we can always provide a 4 star hotel facilities..

We thank you again for your visit and comments and we do look forward to accommodate you in the nearest future. You may contact us through our email address, webmail@royalekrakatau.com should you decide to visit us again in the future.

Sincerely,
Susaedi
Room Division Manager

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Reviewed March 4, 2013

Finally, if you are having meetings in Cilegon, e.g. with Krakatau or other industrial clients in Cilegon, there is a new place to stay - The Royale Krakatau.
Located inside a golf course it offers a quiet surrounding which otherwise is hard to find in this heavy industry area with plenty of traffic.
The rooms in this new hotel are sufficient equipped with all necessary amenities, big enough and the bath room with shower also provides all amenities you can expect from a 4 to 5 star hotel.
In the lower ground is a Karaoke bar, at ground floor level is the coffee house which also offers outside seating (definitely a plus if you are a smoker).
The menu is similar to the restaurant at the entrance to the huge complex and offers enough variety for lunch and / or dinner.
Here you can also enjoy a decent breakfast with local and western spread.
The staff in the entire hotel is very helpful and always wear a warm smile and they are always trying to make you feel at home.

  • Stayed: February 2013, traveled on business
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4  Thank PetalingJayaHans47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyaleKrakatau, Room Division Manager at The Royale Krakatau, responded to this reviewResponded March 10, 2013

Dear Hans,

On behalf of the management and staff of The Royale Krakatau Hotel Cilegon, we would like to thank you for your good comment during your stay with us.

Its our responsibility to always provide good service to our guests and try to fulfill their requirements.

Thank you and look forward to welcoming you back to The Royale Krakatau Hotel Cilegon, Banten - Indonesia

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Reviewed February 5, 2013

Stayed in the older section this time, called the Emerald, the room is big with a king size bed.
This time the hotel is fairly full with guests, and we ate mainly this time in the front section known as Sapphire. After 2 weeks, the selection is not favourable for Westerners, but they try hard and do their very best to help.
THe Golf course is fairly good and worth a try.

Room Tip: ask for the new section of the Hotel
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  • Stayed: February 2013, traveled on business
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2  Thank Eddie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyaleKrakatau, Room Division Manager at The Royale Krakatau, responded to this reviewResponded April 2, 2014

Dear our Guest,

First of the all we would like to thank you for your visit to us and we are very pleased that you have enjoyed your stay.

On behalf of the management and staff of The Royale Krakatau Hotel Cilegon, we would like to thank you for your good comments.

Again thank you for your stay with us, and we look forward to seeing you back in The Royale Krakatau Hotel Cilegon, Banten - Indonesia.

Best Regards,

Susaedi
Room Division manager

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Reviewed January 7, 2013

Last December I stayed in Permata Krakatau for a business purpose. The hotel is located next to Permata golf course.
As expected, there weren’t much to see except some comfort in meeting purposes.
They have large conference room, well equipped, also new building for hotel and small meeting rooms.
The new tower is pretty nice, good amenities, worth the price.
If you are travelling alone or as a couple, the rooms are better than the bungalows. The bungalows are quite old and at some point need to be refurnished.
I can’t say they are not properly maintained, it’s just the age can tell everything.
The cons about the room?
I stayed in 5th floor, I thought I could get some fresh air up there. But when i wanted to open the window, I just couldn’t open it since it was intentionally locked/screwed with 3 bolts.
I wasn’t sure why and I forgot to ask the hotel staff about it. But then soft pillows, 32" LCD with satellite channels and a cup of hot coffee could distract me from the window.
Restaurant?
Proper dishes with tasty cakes, fresh fruits, tender pudding and some delicious Indonesian soup. Not too many selection for the menu, but I can tell the taste was good (not that great though ^^).
If you are planning to go to Anyer/Carita beach and you hate old hotels which apparently the typical hotel in the said area, this hotel is an alternate choice.
It’s only approx 20minutes away from the beach.

Room Tip: The new rooms are better than bungalow in many aspects, yet if you are traveling with kids then bung...
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  • Stayed: December 2012, traveled on business
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1  Thank 196A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyaleKrakatau, Room Division Manager at The Royale Krakatau, responded to this reviewResponded April 16, 2013

Dear 196A.,

First of all we would like to thank you for your visit to us and we would like to thank you for your good comments.

It's our responsibility to always give the best facilities and provide good service to our guests and try to fulfill their requirements.

Again thank you for your recent stay with us, and we look forward to seeing you back in Hotel The Royal Krakatau Cilegon


Best Regards

SUSAEDI
Room Division Manager

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Reviewed December 7, 2012

I visted Cilegaon to work with a plant and was only there for 3 nights but was amazed at the convenience and location of the Royale Krakatau. Extremely quiet and peaceful with a golf course location, it beats the fact that one doesn't have to drive from Jakarta to Cilegaon daily.

The rooms were nice and the restaurant provided a great place to have a chilled beer sitting in the verandah of the restaurant.

I had issues with the internet but that was minor compared to the other benefits.

Will surely stay there again.

  • Stayed: November 2012, traveled on business
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3  Thank Riyaz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyaleKrakatau, Room Division Manager at The Royale Krakatau, responded to this reviewResponded March 10, 2013

Dear Riyaz P,

On behalf of the management and the staff of The Royale Krakatau Hotel Cilegon, we would like to extend our appreciation for providing a very positive comments and input for our hotel.

As a newly built 4 star hotel, we fully realized that we still have weakness in internet access, however we are on going progress to resolve this problem which makes our guests inconvenient.

Highly hope that in your next visit, we are able to provide better access internet as per our standart.

Thank you and look forward to welcoming you back to The Royale Krakatau Hotel Cilegon, banten - Indonesia.

Sincerely,

Susaedi
Room Division manager

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Reviewed September 18, 2012

There are very few options in Cilegon but Royale Krakatau is an excellent place to stay. It is about 2 hours drive from Jakarta and typically for the business traveller visiting Cilegon / Merak like I was. Just stayed one night. The rooms are good and clean. The complimentary internet service worked very well. The Breakfast layout was good as well. There is lot of greenary around. Unfortunately could not enjoy much due to the short stay.

  • Stayed: August 2012, traveled on business
    • Value
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6  Thank Gauash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyaleKrakatau, Room Division Manager at The Royale Krakatau, responded to this reviewResponded March 10, 2013

Dear Gauash,

First of the all we would like to thank you for your visit to us and we are very pleades that you have enjoyed your very short stay.

On behalf of the management and staff of The Royale Krakatau Hotel Cilegon, we would like to thank you for your good comments.

Its our responsibility to always provide good service to our guests and try to fulfill their requirements.

Again thank you for your stay with us, and we look forward to seeing you back in The Royale Krakatau Hotel Cilegon, Banten - Indonesia.

Best Regards,

Susaedi
Room Division manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Royale Krakatau

Address: Jl. KH. Yasin Beji no. 4, Cilegon 42426, Indonesia
Location: Indonesia > Java > Banten Province > Cilegon
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 5 B&Bs / Inns in Cilegon
Price Range: $60 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royale Krakatau 4*
Number of rooms: 167
Official Description (provided by the hotel):
The new features of the best go green hotel and poised to be ranked among the best hotels in Banten Province for its exellent service. Strategically located in the heart of Cilegon business district, The Hotel provides 167 convenient rooms that differentiated into two categories - 28 units of cottages in four types and 140 of hotel rooms. Surrounding by the green natural ambient from The Royale Krakatau Golf Court, fledged with Moonstone Karaoke, Royale Spa, Sunstone, Fitness and Pool Center and array of Dining options, will indulge the stay experience, both for your business or leisure guests. For meeting participants, unparalleled site of more than 900 square meters of event space, offers the ideal setting for meeting from a board meeting to a dinner for up to 1500 guests in The Krakatau Convention Hall ... more   less 
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