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“Friendly / Clean / warm atmosphere”

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Gateway Studio Suites
Ranked #2 of 22 Hotels in Sierra Vista
Certificate of Excellence
Phoenix, Arizona
Level Contributor
5 reviews
4 hotel reviews
“Friendly / Clean / warm atmosphere”
Reviewed December 8, 2011

Stayed here for 3 nights in early December, 2011. Staff is most efficient and friendly.
Directed me to a great mexican restaurant, La Casita. Rooms are large and include a larger than normal refrigerator, all the dishes / microwave / 2 burner stove / lounge chair / and large flat screen TV. Wi-Fi internet was some of the best I've used at a hotel. Can't imagine how they deliver 6-16 mg speeds in a fairly full hotel, but they do. Got a complimentary beer each night. Good stuff. Breakfast was better than I'm accustomed to at a typical hotel buffet. Eggs, bacon, lots of breads, yogurt, waffles, juice.....cereal ( If ya want it ) and lots of fresh fruit. They even provide a fruit bowl in the lobby for "take and go" during the day. This is a nice place to stay. Very clean. BTW...The coffee is outstanding.This is a very quiet hotel. No road noise.

Room Tip: 3rd floor gives you a good view of the army post and mountains. Stunning views with a little snow.
See more room tips
  • Stayed December 2011, traveled on business
    • Value
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Helpful?
Thank tom991942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Rochester, New York
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 3, 2011

Friendly staff. Comfortable clean accommodations. Afternoon Happy Hour with free beer, soft drinks and popcorn. Nice hot breakfast included in the very reasonable rate.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
Thank dianeinny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed February 5, 2011

This is the 'sister' property to Garden Suites in Sierra Vista. They are very similar in amenities and pricing. And - fortunately - they also have the same friendly staff.

Gateway Studios is a clean hotel, although I think it is an older building. It has been updated, and is really quite nice.

The lobby is open and welcoming. A nice fireplace, comfy couches, and lots of tables in the 'breakfast' area. The staff are all welcoming, friendly and helpful.

Rooms - only King suites are available. The pull out sofa couch is not too bad, although the beds are far more comfy. (I am sharing a room, but not a bed with a family member). I was disappointed that there were no traditional 'double' rooms, but decided to stay here because i had had such a great experience at their sister hotel.
The room has a good amount of storage, and a nice desk area. Lots of easily accessible plugs; free wifi; good lighting - all make a nice living area.
The kitchenette is nice - clean and stocked well enough with dishes.
The bathroom is clean and well stocked.
Lots of hot water. :)
The housekeeping service is very friendly and does a great job.
Breakfast - great deal that it is included in the price of the room. Waffle iron; hot offering (today it was sausage links, scrambled eggs, potatoes); cold cereals; yoghurt; boiled eggs; danish; toast; coffee, tea, juice. All you want to eat - great deal!
They also offer an afternoon 'happy hour'. One free glass of wine or beer; chips and salsa and popcorn. Awesome!
Hotel is family friendly, military friendly, business friendly,etc.
Maybe not the newest hotel in town - but really a great value!

  • Stayed February 2011
    • Value
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Helpful?
Thank TwiceInALifetime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
119 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed April 21, 2010

Although we are loyal Hilton Honors members, we chose this hotel over the local Hampton because of the TripAdvisor reviews. Although I spoke with the Hampton Sierra Vista manager about the bad reviews, who assured me that those customer experiences took place under the previous management, I had to use my instincts and go with the hotel that was rated the best for safety, friendliness and service. Sierra Vista is in the middle of "nowhere" and the most ideal place to stay close to Tombstone, which only has motels.

Although the Gateway Suites is probably the equivalent of a Comfort Inn, it has an elevator, clean indoor pool, and a very nice man who offers each guest one free drink each night, whether it be soda, wine, water or beer. The front desk hostess was always eager with local information, but there is no "delivery service" for things like extra towels or pillows - you have to get it yourself at the front desk.

The rooms were clean, but the decor could use updating. The comforters are the standard "motel" coverlets, and it was hard to get the temperature right in the room. The "suite" is a bed separated by a 2 foot knee-wall and a pullout couch, and the AC unit has a permanent deflector mounted on it. The air goes over the top of the bed and over to the couch area, so I was warm all night, and my child was cold. The bathroom area is pretty standard, no frills, the shower heads are really poor, and there isn't much room to move around the bathroom area. However, the little toiletries are nice, and we felt safe in the hotel and there were no problems.

The hotel is expensive for what it is, priced the same as some of our stays at Doubletrees or Embassy Suites, but that's because there isn't much to choose from of a "high" caliber in Sierra Vista. Even with our AAA discount, the hotel was among the highest rate we paid on the road.

However, the proximity to Tombstone was great, and we had plenty of choices for food each day. We did not eat breakfast in the hotel, so I cannot comment on that. The beds are hard, though, compared to other hotels, so I tossed and turned a lot.

The internet connection is terrible, so I can't imagine that this would bode well for a business traveler. Our family travels with no less than one computer per person, typically, so only one of us could be on the computer at one time, and even that connection was bad. You can have up to two computers on the "password" at a time, but you have a maximum of 4 GB or something of bandwidth total, so forget Facebook, blogging or watching movies.

When in Sierrra Vista, I would for sure stay here again, or I may try the Hampton to see how it goes, but the reviews are true, this place is probably one of the nicest places to stay in Sierra Vista, as the choices are rather poor, and it's best to go with a place that has been reviewed many times.

  • Stayed April 2010, traveled with family
    • Value
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Helpful?
Thank gracegarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
1 review
Reviewed February 23, 2010

My husband had to be here for work and I was just along for the ride. I was completely amazed at the friendliness of the staff. I enjoyed my stay in an area where I wasn't used to the climate and it was dry and I hated the area, but loved the people at Gateway. They were so accommodating and courteous to us. Our room was always clean, we could do laundry on site, if we needed anything at the front desk...all we need do is ask....they went above and beyond the call of duty for us every day. We were made to feel special and we continually witnessed the same amazing treatment being given to other guests. Top notch service given by top notch people. It'd be a shame to miss out on this great hotel....small kitchenette, pool, excercise room...and not to be too repetitive, but a staff that truly is amazing and wonderful!

  • Stayed October 2009, traveled on business
    • Value
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    • Service
Helpful?
Thank faithchic77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
1 review
Reviewed February 10, 2010

I was at Ft. Huachuca for four months of training and stayed at the Gateway Studio Suites during this period. The hotel staff made me feel like family. They welcomed me at my home away from home every day by my first name and with smiles on their faces. When my family came to visit the staff even helped to find me a babysitter to watch my son in my room so I could have a quiet dinner with my husband after not seeing him for nearly two months. Being away from family is always difficult, but the staff made the experience the best it could have been.

  • Stayed January 2010, traveled on business
    • Value
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Helpful?
Thank LMC97B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 24, 2010

Best: the friendly, helpful staff
Least: street noise and noisy air conditioner

We adored this friendly, comfortable hotel during a stay in Sierra Vista to enjoy birding and hiking. We were placed in a room with a mountain view, as requested. We enjoyed a glass of beer or wine each evening (included in room rate) next to the comfortable fireplace. The breakfasts were good (only protein is hard-boiled eggs). The work-out facility and laundry rooms were useful. We didn't use the pool or hot tub. The location is central to SE Arizona sightseeing or nature sites (Tombstone, Bisbee, St. David, Ramsey Canyon Preserve, Garden Canyon, San Pedro NCA, etc.). We felt at home in the large room with comfortable sofa, recliner, and king-sized bed. The kitchen is small, but having a counter-top stove as well as the usual microwave oven and under-counter refrigerator allowed us to cook some meals in our room, which we prefer to do. The room and entire facility were clean and well maintained, except the water in the kitchen sink would not get hot (the water in the bathroom sink and shower did).

We didn't need the air conditioner during our stay in January. We left the window open during the day to keep the room cool and closed it at night. We would be concerned about staying here in warmer months since the street noise is too loud to be able to sleep with the window open, and the air conditioner is too loud and is right by the bed.

Overall: wonderful

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BirderIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gateway Studio Suites

Property: Gateway Studio Suites
Address: 203 S Garden Ave, Sierra Vista, AZ 85635-1701
Location: United States > Arizona > Sierra Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sierra Vista
#2 Family Hotel in Sierra Vista
#4 Romantic Hotel in Sierra Vista
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Gateway Studio Suites 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Held to the highest Standards in hospitality, Gateway Studio Suites promises an affordable, comfortable, and enjoyable short or extended stay. Conveniently located just outside the main gate of Fort Huachuca and only minutes away from the City of Sierra Vista and many of its attractions, it offers easy access to both our Military here training and our leisure travelers. Gateway Studio Suite's premium amenities and our dedicated friendly staff are committed to giving our guests a feeling of home with a hint of luxury. From complimentary full hot breakfast, served 7 days a week, to our free state-of-the-art Wi-Fi throughout the hotel, you can't help but enjoy your stay with us. Come let us show you how we make the difference!! Don't forget our sister property the Garden Place Suites!! ... more   less 
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Also Known As:
Gateway Studio Hotel Sierra Vista

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