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“Wonderful!” 5 of 5 bubbles
Review of Garden Place Suites

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Garden Place Suites
Ranked #3 of 22 Hotels in Sierra Vista
Certificate of Excellence
Pinson, Alabama
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wonderful!”
5 of 5 bubbles Reviewed April 15, 2014

From the moment I arrived on the property, I was very pleased. When I checked in, I was told about the complimentary breakfast each morning, the "happy hour" chips & salsa and/or popcorn, as well as a drink (soda, beer or bottled water) available each evening; and that coffee, tea, hot chocolate and fresh fruit were available at all times. What a nice surprise to find 2 bottles of water and a snack on the coffee table in my room after almost 14 hours of travel! The guest laundry room was probably the cleanest one I have ever seen in a hotel! All washers and dryers worked, and there was detergent and dryer sheets in the laundry room! I did not hear any hallway traffic, and the a/c worked perfectly. I was visiting my son at Ft. Huachucua and my room was comfortable enough for us to be able to relax and enjoy some down time. I will definitely stay here again the next time I am in the area.

Room Tip: I found the third floor to be very quiet, I did not hear any hallway noises--cleaning crew or other...
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Garden Place Suites, responded to this review, April 18, 2014
Thank you so much for your kind review Julie S.! On behalf of our entire team, we are pleased that you enjoyed every aspect of your stay at Garden Place Suites. We are also pleased that you found our staff to be friendly & helpful. We are very happy you enjoyed the free amenities in the room. We strive everyday to be the BEST IN THE BUSINESS!!! We are grateful that you took the time to comment on how your stay was with us. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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222 reviews from our community

Traveler rating
    184
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 11, 2014

If you enjoy being called a liar by the desk staff and have the management disregard a formal complaint; This is the place for you. How would anybody feel, having asked the cost of renting their lunch area, using the , and renting a room for a Graduation Party and being told," Is$300.00 to much for you? You should just use the local city pool. The management would not call us back to discuss their lack of professionalism and the owner has yet to call us back to hear our complaint. Renting the area is out of the question, but why would they not even redirict their staff or offer an apology? HORRIBLE CUSTOMER SERVICE.

  • Stayed April 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
Thank Ernest M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Garden Place Suites, responded to this review, April 23, 2014
Thank you for taking the time to comment on your experience. It was unfortunate that we weren't able to accommodate your child's high school graduation swim party at our hotel. We appreciate you thinking of us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed April 8, 2014

My husband and I stayed at Garden Place Suites for one night. Never having heard of a hotel by this name, I was somewhat hesitant about what we would find. But I decided to trust the TripAdvisor reviews and we were very glad we did. The Garden Place Suites has a beautiful high-ceiling lobby with spacious guest rooms containing all of the amenitites (kitchenette with full-size refrigerator, sitting area, flat screen TV, comfy huge bed and a decent size bathroom). When we arrived, the front desk didn't have a record of our reservation. I couldn't blame the hotel for this because we made the reservation through an internet site (2nd time I've had a problem with Expedia). But we were taken care of immediately and graciously.

The young woman at the front desk (wish I had written down her name) was so very helpful. After we checked into our room, I went back to the front desk to ask her about restaurants in the area. She gave me printed out list of all the restaurants in the area and she took the time to ask me about our dining preferences and she highlighted the restaurants she thought we might prefer. She hit the nail on the head with La Casita, a Mexican food restaurant just down the street. We had a fabulous meal there but that is another review.

Garden Place Suites is located right outside the entrance to Ft. Huachuca and while we didn't visit the base, it certainly would be convenient for those visiting family stationed there. We drove to Elgin/Sonoita/Patagonia to visit the wineries, which are only about 20 to 30 minutes away. We will definitely stay at Garden Place Suites the next time we are in Sierra Vista.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lindy3968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Garden Place Suites, responded to this review, April 15, 2014
Thank you so much for your kind review Lindy3968! On behalf of our entire team, we are pleased that you enjoyed every aspect of your stay at Garden Place Suites. We are also pleased that you found our staff, especially Taylor, to be friendly & helpful. We strive everyday to be the BEST IN THE BUSINESS!!! We are grateful that you took the time to comment on how your stay was with us. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alabama
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed March 23, 2014

Just want to echo what others have already said. This is a great place to stay while in Sierra Vista. If you are working or have business at Ft. Huachuca this is about the closest hotel you can find with a very friendly and helpful staff. If you want to be near the mall or the newer part of town then there are certainly other hotels that would be fine. I just found the location to be great for working on post for a week. Exercise room was adequate with a couple of cardio machines with everything being new. Will stay again.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alabamatransplant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Garden Place Suites, responded to this review, April 15, 2014
Thank you so much for your kind review Alabamatransplant! On behalf of our entire team, we are pleased that you enjoyed every aspect of your stay at Garden Place Suites. We are also pleased that you found our staff to be friendly & helpful. We are very happy you found our location to be great for working on post. We strive everyday to be the BEST IN THE BUSINESS!!! We are grateful that you took the time to comment on how your stay was with us. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 16, 2014 via mobile

What a great place to stay! The staff was friendly and helpful. The room had a complete kitchen, couch and recliner, large TV, and a comfortable bed and pillows. The pool and spa are both just the right temperatures and there is plenty of room to relax and sunbathe, read, or chat. The breakfast was delicious (and different) each day and had a wide range of choices. We loved exploring Sierra Vista and the surrounding area and will definitely be back.

Stayed March 2014, traveled as a couple
Helpful?
3 Thank mariposaanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Garden Place Suites, responded to this review, March 18, 2014
Thank you so much for your kind review mariposaanne! On behalf of our entire team, we are pleased that you enjoyed every aspect of your stay at Garden Place Suites. We are also pleased that you found our staff to be friendly & helpful. We are very happy you enjoyed the breakfast while you were here. We strive everyday to be the BEST IN THE BUSINESS!!! We are grateful that you took the time to comment on how your stay was with us. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 15, 2014 via mobile

This was a clean newer hotel right at the entrance of Sierra Vista. The staff was pleasant and the free breakfast was adequate. Lobby area was nice and the room was bigger and clean with a kitchenette. Lots of military staying there so you have a good crowd staying there.

Stayed March 2014
Helpful?
1 Thank stotd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Garden Place Suites, responded to this review, March 18, 2014
Thank you so much for your kind review stotd! On behalf of our entire team, we are pleased that you enjoyed your stay at Garden Place Suites. We strive everyday to be the BEST IN THE BUSINESS!!! We are grateful that you took the time to comment on how your stay was with us. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
105 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed March 13, 2014

We stayed for a couple of nights on a trip which took us from West Texas to Phoenix, and this hotel was definitely a highlight. There's a very relaxed atmosphere at the same time as having all the facilities you would want in a modern, efficient hotel. The suite was spacious, clean and very comfortable with a king size bed, cosy sitting area and kitchenette with fridge.

As often, it's the little touches that really make somewhere special, and the Garden Place has plenty of these. The complimentary popcorn, beer, wine, basket of nachos and salsa served during the evening was a lovely gesture. You can sit outside in the pleasant courtyard by the pool, or indoors in the comfortable lounge/lobby/breakfast area which has a log fire and large screen TV.

The pool was lovely - clean and warm, and there is also a fabulous hot tub, perfect for relaxing at the end of a long day travelling.

Breakfast was nothing particularly special, but certainly had plenty of the usual choices.

I would stay here again without any hesitation - it felt like home from home.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LJaneUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Garden Place Suites, responded to this review, March 18, 2014
Thank you so much for your kind review LJaneUK! On behalf of our entire team, we are pleased that you enjoyed every aspect of your stay at Garden Place Suites. We are also pleased that your stay here was a highlight of your trip from Texas. We are very happy you found the room to be comfortable & spacious. We're glad you were able to enjoy the patio/pool area while you were here. We strive everyday to be the BEST IN THE BUSINESS!!! We are grateful that you took the time to comment on how your stay was with us. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Garden Place Suites

Property: Garden Place Suites
Address: 100 N Garden Ave, Sierra Vista, AZ 85635-3862
Location: United States > Arizona > Sierra Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sierra Vista
#1 Family Hotel in Sierra Vista
#2 Business Hotel in Sierra Vista
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Garden Place Suites 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Held to the highest Standards in hospitality, Garden Place Suites promises an affordable, comfortable and enjoyable short or extended stay. As one of the newest all suites hotels in Sierra Vista, conveniently located just outside the main gate of Fort Hauchuca and only minutes away from the City of Sierra Vista and many of its attractions, it offers easy access to both our Military here training and our leisure travelers.Garden Place Suites's premium amenities and our dedicated friendly staff are committed to giving our guests a feeling of home with a hint of luxury. From complimentary full hot breakfast, served 7 days a week, to our free state-of-the-art Wi-Fi throughout the hotel, you can't help but enjoy your stay with us. From presentations to celebrations, Garden Place Suites has over 1000 Sq.ft. of versatile meeting or event space. So whether you are looking to host a romantic wedding reception or important business conference, we are here to help! Don't forget our sister property the Gateway Studio Suites! ... more   less 
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Also Known As:
Garden Place Hotel Sierra Vista

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