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“Excellent customer service” 5 of 5 stars
Review of Holiday Inn Express Showlow

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Holiday Inn Express Showlow
Ranked #3 of 8 Hotels in Show Low
Certificate of Excellence
Cornelius, Oregon
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent customer service”
5 of 5 stars Reviewed March 21, 2012

I stayed in room 228 departure date March 22nd; This location is currently under renovation, however this did not cause any issues for me. counter staff are very friendly and helpful finding a great dinning place close by. This is the second time I've stayed here and I will be back again. The nice thing is the next time I'm here they will have a working elevator in the main building.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Augustine51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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504 reviews from our community

Traveler rating
    328
    137
    34
    4
    1
See reviews for
102
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 17, 2012

Stayed in room 410 which is a second floor room with jacuzzi tub, separate shower, fireplace, king size bed, and dual sinks. We were upgraded to this room at check-in for no additional charge. Room was spacious and clean, bed a little firm for me but ok. Pool was still closed for remodeling but not a problem. Internet was slow at times or I couldn't connect and other times was fine. Staff was friendly at check-in and breakfast. Breakfast was good with variety.
Stayed 3/14 to 3/17 2012 Room 410 and would stay again!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilkesboro, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 16, 2012

All personnel were very accommodating and helpful, the room was comfortable. The sink drain was slow, comode handle needed an adjustment and the shower head was slow. The room rate was good and I would stay here again. Thanks

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tommy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 16, 2012

The room was great. Very roomy with a fireplace and jacuzzi tub with a free standing shower stall. The staff was excellent and very helpful. Asked more than once if everything was okay and whether or not I needed anything. Would stay here again. There was a little remodeling going on in the lobby but it did not affect anything at all. If I could make any suggestions, the breakfast could get a little better. Coffee was like drinking tea or colored water. I stayed there from Mar 8-12 in room 410.

Room Tip: Be sure that you are a Holiday Inn Advantage member.
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  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank larry0956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Show Low, Arizona
1 review
4 of 5 stars Reviewed March 13, 2012

Accommodations were very roomy and the staff person was very welcoming and even asked if I'd like a wake up call. I will definitely stay here again and look forward to the remodeling completion on my next stay. Thanks

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Luv2day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyoming
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 13, 2012

Stayed in room 411 departing March 4 at this nice location tucked away among the pines. Service was great and very considerate. Main part of the motel was under remodeling and the part we stayed in is sure ready for it. Sink did not drain, edges of all the carpets were dirty (why can't they use an edge tool?), the counter top was not cleaned, and the desk chair was so broken down you could not sit in it. However, I still like this motel and its location - and the front desk made it right with a discount on our stay, which is more than I can say for many motels that should be cheaper.

Room Tip: Ask for a remodeled room
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank WyomingRoberto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Showlow, responded to this review, April 15, 2012
WyomingRoberto,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received accommodations that were less than satisfactory. We are pleased to see the staff was able to help, and look forward to hosting you on your next trip!

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sierra Vista, Arizona
1 review
5 of 5 stars Reviewed March 13, 2012

I was in sho low for meetings and this property was excellant. Centrally located and the staff could not have been better. Took care of all of our needs. Considering the remodel going on a very pleasant stay. I would stay here again.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Showlow

Property: Holiday Inn Express Showlow
Address: 151 W Deuce of Clubs, Show Low, AZ 85901-4711
Phone Number:
Location: United States > Arizona > Show Low
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Show Low
#2 Business Hotel in Show Low
#4 Romantic Hotel in Show Low
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Showlow 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
The Holiday Inn Express Show Low is located in the beautiful White Mountains. We have several room types to choose from. Hotel features include: Indoor Pool and Spa, Meeting Facilities, complimentary Express Start Breakfast and free Local Phone Calls. Additionally, we offer free Wireless High-Speed Internet Access in all guest rooms and public areas. We are located close to Show Low's restaurants, businesses and entertainment. Visit Show Low, AZ and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Showlow Hotel Show Low
Holiday Inn Show Low
Show Low Holiday Inn

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