Please keep in mind that my review only applies to Arroyo Roble timeshare resort, not the Best Western. They seem to operate both hotel and resort and Creekside Villas are the timeshare resorts)
We recently got back from AZ and our visits included Las Vegas, Sedona and Phoenix. I booked all RCI gold crown resorts.
Out of many different gold crown resorts I visited, Arroyo Roble
was the worst ever. Grounds were top notch, but the unit itself is a hospitality quality, does not deserve a gold crown. It may have been
awarded for gold crown few years ago, but not any more.
First of all, resort sits at the bottom of the creek so unless your
unit is facing the red rocks (only few), there is no scenic view for you. Your unit will be dark and creepy.
Best Western is situated on top of the hill so, you would get a
beautiful red rock view but not the villas.
Plus, all the scenic-view units are reserved my the owners so if you are exchanging into the resort, you'll probably have the same experience as us.
This villa that you'll get is 2-story villa with 2 bedrooms in the second floor and living-room, kitchen area in the first floor.
Everything in the villa is old. I've experience the oldest microwave
that literally took 10 minutes to properly warm up any food.
Dishes and kitchen accessories were also very old with visible scratches everywhere that I was reluctant to use.
Food disposal couldn't even dispose potato skins and it end up
clogging the sink. We had to call maintainence guy to fix and he seemed to be blaming us for the trouble, not the old food disposal.
Second floor bedroom wasn't cool enough, but rather warm.
We lowered the temperture from the main thermosat in the first floor but it would only effect the first floor, and near vent only.
It made a loud noise when it was running so we assumed
that it would make a same noise in the second floor but it was very quiet. We thought it wasn't working so we had to call meintenancy guy again. He showed up grumpy. He said, the air does come out but you would need to turn on the ceiling fan to circulate the air and turn off the lights to cool it down?!
Honestly, we would have turn off the lights if this villa didn't
give us the creeps. We had to turn on every possible lights even during the day and overnight.
Beddings were bad. I think the cheap $50 motel had better
mattress and bedding than this villa. Sheets were old as well, and
it didn't smell like it was laundried. Master bedroom had
queen/full size bed, and other room had 2 single beds.
It was really not the quality of a gold crown resort. We were pretty upset and disappointed about the whole unit.
The only decent thing that might have qualified as gold crown was the master bathroom. It was spacious and bright with jacuzzi tub. Shower head had wierd water flow but ok.
Grounds were very well maintained and pretty.
Resort had two pool tables, one ping pong table, and two rackett rooms. When we had to stay-in due to weather, we played spent time playing pool. (This is something that you don't normally get in a gold crown as well)
Resort also had two computer stations for complimentary internet use.
I wouldn't ever visit this resort again.
Some staffs are friendly, and most are not.
Front desk didn't really look professional, felt like it was family owned inn.
Location was good, uptown shopping areas and official visitor center in the walking distance.
If you need to buy hats or suveniers, you might want to
visit "I love who" store that embeds cutom letters for free!
We needed safari hats due to sizzling weather and we got
pretty nice hats for $12.99 each (most other stores had it for 15.99 and up) and free name embedding!
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- Also Known As:
- Best Western Plus Arroyo Roble Hotel And Creekside Villas
- Best Western Sedona
- Sedona Best Western