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Best Western Plus Arroyo Roble Hotel & Creekside Villas
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Reviews (2,186)
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Reviewed July 6, 2013

Our family had booked another place in town for 5 nights, but when we got there it was a time-share community and they had completely screwed up our reservation. In desperation, we searched for an alternate place to stay and called Best Western Plus Arroyo Roble. The young man at the desk was EXTREMELY helpful. He offered to let us see one of the creekside villas to determine whether it would be suitable. At first it was a little disappointing because the villa lacked the Red Rock views, but the cool, peaceful views of the creek were wonderful. We even decided that this was preferable to the big views since that would require having a patio/balcony in the sun when we wanted to be outside anyway. We loved our stay here and ALL of the staff were extraordinarily friendly.

  • Stayed: June 2013, traveled with family
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Thank dallastrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWARHmanagement, General Manager at Best Western Plus Arroyo Roble Hotel & Creekside Villas, responded to this reviewResponded July 15, 2013

Dear Dallastrotter,

While it’s unfortunate that your initial reservations did not work out, I’m glad that you found us and enjoyed your stay in Sedona! The Creekside Villas are fantastic, especially when looking to enjoy some cool shade under the enormous Sycamores!

Hopefully you’ll be able to visit us and relax by Oak Creek again soon.
Warm Regards,

Lonnie Lillie
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2013

what a beautiful resort! i took TA advice and booked a first floor with patio overlooking the pool/red rocks--this is not in the creekside villas area. what a perfect view and location in town! walking distance to shopping/restaurants, etc. Front desk couldn't have been any nicer or more helpful!! very comfortable beds, loved the sink area outside the bathroom! great room!!
breakfast buffet was excellent !!
ate at the Golden Goose for a late lunch--outstanding!
also ate at the Hideaway Rest. for a late lunch (rec. by hotel staff) for pizza, also excellent!!

Room Tip: poolside luxury room-1st floor with patio-- great choice!!
  • Stayed: July 2013, traveled with family
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Thank PamNfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

The views from this hotel are spectacular. This is a big complex of hotel, time share units with resort including indoor/outdoor pool, steam room and sauna to which guests of the hotel are admitted. The staff was great and aimed to please. Complimentary breakfast buffet served next door was delicious and an extra bonus. Pool at the hotel was on the small side, could have had more seating and better shade as Sedona was in the midst of a heat wave. Nice little trail next to Oak Creek was picturesque and provided some shade. This is a fabulous place to stay and I highly recommend it. It is located in town so it is convenient to shopping and restaurants.

Room Tip: Didn't like the rooms on the first level. No private balcony and view not good. Get a room 3rd floor or above.
  • Stayed: June 2013, traveled with family
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Thank jamamac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWARHmanagement, General Manager at Best Western Plus Arroyo Roble Hotel & Creekside Villas, responded to this reviewResponded July 2, 2013

Dear jamamac,

Thank you for posting a review about your recent stay. Yes, the views are stunning and we are quite proud of them. You are right....we received quite a heat wave that week. We are so glad you had such a wonderful time and enjoyed our beautiful hotel.

We look forward to welcoming you back very soon!

Warm Regards,
Lonnie Lillie
General Manager

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Reviewed June 27, 2013

This is by far the Best Best Western! It had amazing views and huge, beautiful grounds. We stayed in the hotel portion and enjoyed the pool right next to the hotel as it had incredibly comfortable lounge chairs and was a decent-sized pool. We also wandered through the lovely grounds and enjoyed the Club House with the sauna/ steam room, second pool and hot tub.

The breakfast was the best hotel buffet breakfast that I have ever had. A lot of fresh fruit and a delicious spinach/bacon frittata casserole dish. Not to mention the waffle station, granola, sausage and second egg dish. The staff at breakfast was also extremely friendly and hard-working! Definitely consider bring a few dollars to tip them in the morning for your free breakfast.

The location was right at the beginning of the tourist strip of Uptown Sedona so walking to restaurants, shops, galleries etc. was a breeze. I highly recommend this hotel if you want to be close to it all but stay in a beautiful spot.

  • Stayed: May 2013, traveled as a couple
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1  Thank windyOregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWARHmanagement, General Manager at Best Western Plus Arroyo Roble Hotel & Creekside Villas, responded to this reviewResponded July 2, 2013

Dear Windy Oregon,

I appreciate you taking the time to write us a review. I am delighted to hear that you enjoyed the Clubhouse, pools, and hotel grounds during your stay-and that it was convenient for you to walk to all of the Uptown shops and restaurants. We are thrilled that you believe we are the “Best Best Western” and appreciate your recommendation!

Thank you again and we look forward to seeing you again in beautiful Sedona very soon.

Warm Regards,
Lonnie Lillie
General Manager

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Reviewed June 26, 2013

We stayed in Sedona for three nights, all three at this Best Western. We picked it because of the great reviews on this website. We were very pleased with our stay. The rooms were very clean (which is most important to me), the staff was extremely friendly and helpful, and the hot breakfast was amazing (the kitchen staff was really friendly too!). My kids enjoyed the outdoor pool and view. The view from our room was amazing. Will stay here again if in Sedona. It may be a little high priced for some, but remember-you get what you pay for, and this hotel was well worth the price.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Suzann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWARHmanagement, General Manager at Best Western Plus Arroyo Roble Hotel & Creekside Villas, responded to this reviewResponded July 2, 2013

Dear SuzannB,

Thank you for choosing to stay with us. Both customer service and cleanliness are extremely important to us, and I am glad to hear that we met your expectations. I hope you’re able to come back and enjoy the beautiful red rock views all over again!

Again, thank you for your kind review.

Warm Regards,
Lonnie Lillie
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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