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“Very pleased with our stay!”

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Best Western Plus Arroyo Roble Hotel & Creekside Villas
Ranked #4 of 48 Hotels in Sedona
Certificate of Excellence
Tucson, Arizona
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Very pleased with our stay!”
Reviewed November 25, 2012

We stayed here for 2 nights. Agree with all the prior reviews. This is a great place to stay. The rooms are average and rates are somewhat pricey though (hence the 4 stars instead of 5). But you are paying for the location, and the great view. The breakfast is nice and has a variety. We will definitely come back again.

Room Tip: Get a room with a view of the redrocks
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  • Stayed November 2012, traveled with family
    • Value
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Helpful?
1 Thank rajpriya99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christy E, Owner at Best Western Plus Arroyo Roble Hotel & Creekside Villas, responded to this review, November 27, 2012
Dear Rajpriya99,

We appreciate your review. As a family owned and operated business, we are always thrilled to hear when guests enjoy their stay and will return to see us again! Thank you for allowing us to earn your business. We look forward to your next visit to Sedona!
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2,012 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Tucson
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 24, 2012

This hotel is located within walking distance of upper Sedona, a bit touristy. Shops, tours and restaurants abound nearby if needed to access by foot.
The best part is their breakfast. Gil provides an unbelievable choice of home made selections. Just excellent! Delicious! For the health conscious,too!

Room Tip: Ask for the red rock side because of the view.
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Seethesites50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christy E, Owner at Best Western Plus Arroyo Roble Hotel & Creekside Villas, responded to this review, November 27, 2012
Dear Seethesites50,

Thank you for taking the time to review us on Tripadvisor. We are so happy that you enjoyed your stay and that you found breakfast to be exceptional! I will be sure to pass along your comments to Gil and the entire breakfast staff. They will be pleased to hear your kind comments. We hope to see you again soon!
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Colorado City, Colorado
Level 4 Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 21, 2012

We stayed at this location due to the close proximity of Uptown Sedona, and the shops and restaurants. The hotel is pretty typical in decor, etc, and the staff was friendly and helpful. The rooms were average, but nice, and did include a mini-fridge and safe. The showers, when working, was awesome - good water pressure! We had one night where something was on the frizt and had only lukewarm showers. The downsides were that there is only 1 elevator, and the hotel seems to be in violation of fire code as far was where they store their luggage racks - they are stored on the first floor by the bottom of the stairs you come by, and you have to squeeze yourself through a small space to get by them, so using the stairs was kind of a pain.

The price for a regular room was $249/night, which upon seeing the hotel, was kind of ridiculous; I later saw that there were several other hotels in the area that were much more reasonable and also in walking distance of town.

Housekeeping forgot to replace glasses that they took (plastic cups by the way - for $249 a night??!!), and left obvious hair in the tub after they had "cleaned" it.

The breakfast was included, and was pretty much standard hotel fare, but the breakfast staff was awesome - friendly, responsive, and the dinging room was kept very clean.

Not sure I would stay here again as I thought was overpriced a bit, but experience was decent.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank CAMcDonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christy E, Owner at Best Western Plus Arroyo Roble Hotel & Creekside Villas, responded to this review, November 27, 2012
Dear CAMcDonald,

Thank you for your review. We are glad that you found the staff to be friendly, our location to be convenient, and the room to be comfortable. From your comments, you may not be aware in addition to the full hot breakfast buffet, included with your stay is free wi-fi, access to the 15,000 sq. ft. Clubhouse featuring in/outdoor pools and whirlpools, steam room, sauna, game room, pool tables, etc. Also, there is over 600 feet of private access on sparkling Oak Creek in a park-like setting for all our guests to enjoy. All of this is INCLUDED without a "resort fee". We hope that the next time you're in Sedona, you will try us again and take advantage of all of the complimentary on-site activities and amenities that our hotel has to offer.
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Phoenix, Arizona
Level 4 Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 20, 2012

I stayed here last weekend for a girls getaway. We requested a villa on the creek side, downstairs there was a nice stocked kitchen, dining area, living room with a fireplace and bathroom. Upstairs was 2 nice bedrooms with a king and queen in the other room with 2 full e bathrooms. ,They also had a nice balcony upstairs as well as a patio downstairs, The staff was very kind , the complentary breakfast had a nice variety buffet. We left our car there and did quite a bit of shopping on the main strip. The outside by the creek had beautiful picnic grounds, large chairs and swings. It was too cold for us to sit outside but we do go for a short time. We loved this place and already talking about going back next year.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank getawaymom365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendora, California
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 14, 2012

After spending a week traveling for business, my husband and I ended my trip with two days of rest and relaxation. The room was superb. Our room came with a balcony and fire place. The weather turned cold with snow flurries. What a treat to sit by the fire, have a glass of wine while taking in the beauty of Sedona and unwind.

Breakfast was wonderful, especially the salsa. The breakfast attendant was extremely nice and gracious. The rest of the staff could take notes from his level of service. While the other staff were helpful their weren't welcoming.

We highly recommend this hotel and will definitely stay there again.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Kimberly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level 5 Contributor
92 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 12, 2012

We had planned to be here a week but a family emergency meant we only had 3 nights which were very enjoyable. The rooms here are a bit dated but you are really paying for the view which is magnificent. We had the blue moon rising on our first night here. The room was clean, the staff friendly and polite, the breakfast room was great with loads of choices and again good service. One situation that I personally didn't like was a new policy in some Best Westerns where if you are staying multiple nights they ask on a card that you hang on the door if you'd like full service, linens and garbage only or no service every other day. When on vacation I like my bed to be made up, part of my holiday, and although we didn't need clean towels I marked that only thinking the bed would get made - we certainly didn't need full service. The bed wasn't made and a phone call to the front was answered right away that someone would come and do that. I believe this is a new general Best Western hotel policy and I will be contacting them regarding this. We also had a situation with a safety deposit box not working properly that they worked very hard to fix and it took longer than anticipated but we were given a good credit for the inconvenience which we appreciated as it did mar one evening there. Bottom line, we would be back

Room Tip: Pay the extra for the room with the view.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank LateTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
161 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed November 11, 2012

This is a standout Best Western. The rooms are larger, the bath more luxurious, and with nicer amenities the whole property is generally more upscale. We stayed for 2 nights in a room at the north end of the property which had a large, lovely balcony with a view of the red rocks. The breakfast buffet had plenty of choices and service was very friendly and attentive. The location is at the end of the busy shopping, restaurant main street so we did not have to drive to dinner either night. Having strolled down to the creekside villas, one can see that those might be better for families who want to enjoy the pools, playgound and club facilities.

Room Tip: Spend the extra money for the view.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maggie44113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christy E, Owner at Best Western Plus Arroyo Roble Hotel & Creekside Villas, responded to this review, November 16, 2012
Dear maggie44113,

Thank you for your review. We are so glad you enjoyed your stay in one of our recently renovated North Signature Rooms. During the renovation, we tried to add "little extras" such as multiple body sprays in the showers, 42" TV's, custom furniture, and wet bars for your enjoyment, and it is always nice to hear such positive feedback.

We are also pleased to hear that you enjoyed the complimentary hot breakfast buffet, and that you were met each morning with friendly and attentive staff.

We appreciate your business and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Arroyo Roble Hotel & Creekside Villas

Property: Best Western Plus Arroyo Roble Hotel & Creekside Villas
Address: 400 N State Route 89A, Sedona, AZ 86336-4214
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Sedona
#4 Romantic Hotel in Sedona
#8 Business Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Arroyo Roble Hotel & Creekside Villas 2.5*
Number of rooms: 65
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Also Known As:
Best Western Plus Arroyo Roble Hotel And Creekside Villas
Best Western Sedona
Sedona Best Western

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