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“Hiking Headquarters”

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Arroyo Pinion Hotel, an Ascend Hotel Collection Member
Ranked #30 of 48 Hotels in Sedona
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 19, 2013

We booked our stay through a promotion including room and wine tasting event. The hotel appears to have been recently renovated and the room we stayed in was very clean and comfortable. Room rate included breakfast buffet that was very good and the breakfast eating area was beautifully decorated. Most noteworthy, the front desk staff. They recommended some of the most beautiful hikes I have been on.

Room Tip: Did not use room service so can't comment
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  • Stayed: November 2013, traveled as a couple
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2  Thank scv11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, General Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded November 21, 2013

Thank you very much for recognizing our excellent staff, noting the quality and cleanliness of our rooms and the breakfast area too. Every staff member was happy to hear about your comments.

We are so glad that you enjoyed your stay.

We are located at the corner of dry creek road and 89A, which makes many hiking trails accessible easily from dry creek road.

Also, except for the lobby building (which contains 4 rental rooms and closest to the pool), all our rooms are located away from the road, so there is no traffic noise.

I am sure you must have enjoyed having the USB Ports and Starbucks coffee as part of Comfortable rooms, I am just clarifying.

Please come and stay with us again.

A big thank you from me personally and the entires staff who asked me pass it on to you as well. Big Thank you.

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404 - 410 of 487 reviews

Reviewed November 18, 2013

Great staff very friendly, The rooms were a different thing. The walls were very thin. I could hear my neighboor snore thru the night and the footsteps from the upstairs room as well. I stayed in room 127.

  • Stayed: November 2013, traveled as a couple
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3  Thank Heber Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, General Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded November 21, 2013

Thank you for comments about our friendly staff. It is very much appreciated.

And, sorry to hear about your stay. We care about each and every guest and we want everyone to enjoy staying with us.
When I personally met you in the lobby and asked about your stay, you stated that everything was great. If we had known about anything from you sooner, we would have investigated sooner.

Anyway, Our construction of the walls is 2X6 (rather than standard 2X4)which is much better. Further, the walls between rooms are well insulated and also have sound channel to further reduce noise between rooms.

Per your reservation, the room you stayed in is our most economical and smallest room with one queen bed. Even the smallest and most economic room has the same construction and same high quality amenities(just smaller). Upon investigation, the noise you heard was coming from storage behind the smallest room from a malfunctioning boiler (not snoring). We missed it because it is hard to hear during the day. I wish you had informed us right away and we would have taken care of it immediately rather than waiting till now. Help is available 24 hours a day. In future, please let us know right away. We have corrected the issue now.

And, I would like to deeply apologize for any inconvenience suffered. Feel free to call and ask for me (he general manager) and I will be happy to discuss with you.

We offer 6 types of rooms including Jacuzzi and fireplace rooms. Please come and visit us again and give us an opportunity to make your stay a fantastic one like most of our guests.

Once again, thank you for your comments.

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Reviewed November 15, 2013

We were upgraded from their sister site and were very happy with it. The rooms are comfortable and the staff here were wonderful, marking the "must see" places on a map and printing directions for us. I would definitely stay here again!

  • Stayed: November 2013
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2  Thank Caranowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, General Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded November 16, 2013

I am glad you enjoyed your stay. Staff was thrilled to see your comments as well.
Seeing such comments from a guests, makes all our effort worthwhile and we continue to work harder to please the guests. So, thank you lifting our spirits.

Please refer your friends and families.

We made your future reservation but it does not have a date in it. Will you please call and give us that date. (Just kidding.) It's our way of saying, that we invite you to please come and stay with us again.
Once again, big Thank you.

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Reviewed November 8, 2013

We booked Arroyo Pinion Hotel after reading the reviews on Trip Advisor.
This was our first trip to this area and we were quite pleased with the accommodations.
Hotel staff was friendly, service oriented and knowledgeable about the area. Rooms were very nice and breakfast was good. We stayed on the backside of the motel so we only a little view
but we spent very little time in the room. We were so pleased with the hotel we stayed another night. Would definitely stay there again.

  • Stayed: October 2013, traveled with friends
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2  Thank 773JoeE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, General Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded November 9, 2013

I am glad to hear that you had a great start for your trip. Thank you for staying with us and thank you for your comments.

With all new product and excellent training for our staff and all new breakfast bar, we strive daily to obtain 5 out of 5. Apparently, we missed something and failed to get 5 out of 5 from you. Will you kindly call us, if you can spare a few minutes, to let us know where we missed out the one bubble, So we can get 5 bubbles our of 5 next time from you. We will certainly appreciate it.

Please come again and refer us to your friends and family On the next trip, we would like to make the excellent start of your trip. Thanks again.

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Reviewed November 1, 2013

Jack was fantastic as front desk Concierge, immediately got us discount tickets to great excursions and wonderful restaurant advice. Rooms looked brand new. Lobby was beautiful with nice paintings. Roge came out to welcome us at breakfast and gave us great hiking and picture vistas advice. We got some great shots. Where hotel is at, you have to go outside for a view but there is no bad view in Sedona! Couldn't have asked for a better stay my first time in Sedona.

Room Tip: stay in the back of the property. really no good rooms for views out the window but just walk out th...
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  • Stayed: October 2013, traveled with family
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3  Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, General Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded November 2, 2013

I am glad you enjoyed your stay. And, thanks a million for your comments.
Its folks like you that really encourage our staff to work even harder. Staff was delighted to see your comments.
You noted it correctly that the rooms have been completely renovated with all new items in rooms and our staff is trained for perfection for excellent guest Experience.

Please tell your friends and family so they can come stay with us and please come and stay with us again.

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Reviewed October 30, 2013 via mobile

My wife and I were taken back when we opened our room to a jetted hot tub by our king size mattress complete with two robes laid out for us. The room was clean, glass doors on the nice shower. Only 10 minutes from downtown Sedona. Very informative front desk clerk. No complaints.

Stayed: October 2013, traveled as a couple
3  Thank Allnuttvacations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, General Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded November 4, 2013

I am glad your stay met with your expectations.
Our staff was delighted to hear your comments.
Thank you so much for giving us 5 out of 5. we work had for it daily and when someone appreciates our hard work, it makes it all worthwhile.

As a side note, Sedona being at a much lower elevation than Flagstaff, is not too cold during the winter and have a lot of christmas lights all around. People love the white hat mountain tops surrounding us and not deal with snow on ground. And Spring is the best time to visit Sedona. On your next stay try our winery tour package.

Please do come and stay with us again and please recommend our hotel to your friends and family. Once again, Thank you.

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Reviewed October 23, 2013

Kind of out of the way of all the hustle and bustle of Sedona. The front desk staff was very friendly and helpful. Room was very nice and for a place with "free" breakfast this one was the best. When I asked Jack at the front desk what not to miss he immediately got a map for me and showed me the places to go. This morning when I was having breakfast a couple was asking if they could stay another night and was told that this hotel was sold out. Sarah Beth, the front desk person, told them she would see what she could do. The couple left and then unbeknownst to them Sarah Beth went to work. I overheard her call several different hotels before she found them another place to stay. She then negotiated a better price for them and booked them a place to stay. That is SERVICE.

Room Tip: If you want a nice quiet place to stay this is it. The rooms on the back side of the property were...
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  • Stayed: October 2013, traveled as a couple
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2  Thank Papamac5515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, General Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded October 25, 2013

Thank you very much for recognizing our staff performance. I cant thank you enough.
Our staff is coached regularly with our mission statement in mind. "Provide clean, Comfortable, and Modern Lodging for Sedona Visitors with friendly and accommodating staff at mid-scale pricing as compared in Sedona Market"
Please come and visit us again soon. Thank you.

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Additional Information about Arroyo Pinion Hotel, an Ascend Hotel Collection Member

Address: 3119 West Highway 89 A, Sedona, AZ 86336 (Formerly Kokopelli Suites)
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Shuttle Bus service Suites
Hotel Style:
#4 Green Hotel in Sedona
#13 Business Hotel in Sedona
#16 Romantic Hotel in Sedona
#24 Family Hotel in Sedona
Price Range: $101 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arroyo Pinion Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 45
Official Description (provided by the hotel):
This Newly Renovated Boutique Sedona hotel is located near the Thunder Mountain, Lizard Head, Chimney, Sugarloaf and Coffeepot Red Rock formations. Arroyo Pinion Hotel, An Ascend Hotel Collection(R) Member hotel in Sedona, Arizona offers easy access to uptown Sedona shopping, as well as: - Oak Creek Canyon - Red Rock Crossing - Dry Creek hiking trails - Bell Rock Vortex - Hiking Trails Enjoy these Complimentary amenities: - Free deluxe Hot breakfast - Free wireless high-speed Internet access - Free daily newspaper - Starbucks coffee in all rooms - Jacuzzi Suites with Fireplace & Patio Luxurious, designer guest rooms include Beautyrest beds with Robert Allen bed coverings and triple sheeting, custom outlets and USB ports at each night stand and desk area, and custom lounge chairs and ottomans. Flat-screen television with cable, refrigerator, microwave, safe, coffee maker & desk with ergonomic chair are provided for your enjoyment. Some rooms feature a whirlpool bathtub with fireplace and a patio. Its perfect location and convenient access to area attractions make the Arroyo Pinion Hotel a great place for business and leisure travelers in the Sedona, Arizona area. Book a room with us today! ... more   less 
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Also Known As:
Kokopelli Hotel Sedona

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