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“Super friendly staff ~ good location and price”

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Arroyo Pinion Hotel, an Ascend Hotel Collection Member
Ranked #31 of 49 Hotels in Sedona
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 17, 2013

We (2 mid age something couples) thoroughly enjoyed our stay and felt we received a very good value. We took advantage of their "grand opening" pricing and weren't disappointed. Jack was our manager on duty and he went out of his way to make sure we were completely satisfied with our stay. We did have a little problem the the small work out area (1 machine and TV not working) but we understand they are in the process of revamping the place. Also, the continental breakfast is just so-so (I really enjoyed the coffee, tho'). We used the hot tub but pool was too cold. Rooms were nice - clean-beds good. Front desk staff very knowledgable of area and we took their recommendations as to places to see and where to eat. We will be back!

Room Tip: The 2nd story rooms didn't have private balcony (chairs out in main open hallway) but the view...
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  • Stayed: April 2013, traveled as a couple
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Thank chevykevy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded April 23, 2013

Thank you for staying with us.
We really apprecaite your comments.
You are absolutely right. We have renovated all our rooms with all new furninshings. We are working on the Breakfast, fitness room and public areas. when our Breakfst Bar is completed, it will have a lot more items including eggs and meat etc.

Like anything new, sometimes need fine tuning. We are working on the perfection for TV channels etc.

Looking forward to seeing you again.

Thank you

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450 - 456 of 490 reviews

Reviewed April 10, 2013

We stayed here and if you're paying $189/night as all of Sedona is pretty expensive in April, you want some peace and quiet. Our neighbors kept banging their doors and running around. Also, the place has cheap construction and you can hear all types of movement and rattling. The rooms are renovated with modern touches and the bright orange Sedona artwork is a nice touch. The breakfast was good but limited as there was not any hot food items. The chocolate muffins were delicious and the whole grain bread with almonds was a big bonus. I liked the location. The bathroom tile looked like it was done by some amateurs. They helped us book the Pink Jeep tour and got a 10% discount.

  • Stayed: April 2013, traveled as a couple
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4  Thank YourWorldTraveler123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded April 23, 2013

Thank you for staying with us. Your comments are appreciated.
Our rates vary from $129 to $239 depending on Arrival date, Number of people, type of room and length of stay. You are absolutely right that in April the rates are on the higher end.
Unfortunately, we can only control a noise neighbor, if we know about them. We do have 24 Hour desk and staff is reachable easily by just dialing zero from room. In future if any adjacent guest is noisy, please contact us and we will be glad to take care of it.
Unlike other hotel, our walls are actually 2X6 rather than 2X4 and much more insulated with additional sound channel. Our construction is much superior. If you have a connecting room, the noise does seem to travel thru a little easier, which is normal. I am not sure which room you stayed in.
Thank you for your nice comments about Location, and some breakfast items. Our new breakfast Bar, when completed, will have hot items as well.
We invite you to come back and stay with us again.

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Reviewed April 3, 2013

Is this a 3-star hotel? I would say this is only a 2-star hotel. The first thing we noticed about the hotel was the weird design of the curtains -- there was no way we could close up the thick red curtain. You could imagine that, with lights on, people behind the window at the opposite building could see through the thin, white layer of curtain of my room. It ended up that we had to close up the thick curtain with a safety pin. Then, we noticed some weird white stains at the bottom of the curtain. Then we noticed a thin layer of dust on the full-sized mirror on the wall. And then, we further noticed all the water marks on the mirror at the sink. For a hotel priced at $159 a night, we only got bagle, cereal, muffin and waffle for breakfast. There were not even eggs. If I knew it earlier that the facilities and food were of such quality, I would rather save $50 and go for Days Inn.

  • Stayed: March 2013, traveled with friends
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6  Thank Ydenw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded April 6, 2013

Your comments are most appreciated and we have copied them for our staff to review.
May I take this opportunity to explain how our black-out curtains work. There are three sets of drapes in all of our rooms. The curtain next to the window is a thick black out curtain. During the day that curtain is push back to allow for sunshine to filter in. The next curtain is the sheer curtain that you are referring to. This curtain is kept closed during the day but still filters the sunlight. The third curtain is a stationary decorative curtain that is there to provide an accent color for the room. We just completed the renovation work and inspected all rooms. And, after your comments, just to be sure,I personally walked thru each and every room to be sure that none were missing. And, each room is Perfect.
We apologize if you did not see the blackout curtain. May I suggest that in the future if your accommodations are less then acceptable that you contact the front desk or property manager as we would have been very happy to assist you in any way possible. We do provide 24 hour service.
Hope you enjoyed all our new furnishings in room including the Beautyrest mattresses and Starbucks coffee.
The comments regarding cleanliness are being addressed and again we appreciate you pointing that out. We use guest comments to continually train our staff so that we may provide the best accommodations for our guests.

Our breakfast area is being renovated as soon as the busy spring season is over as we did not want to disrupt our guests with construction noise. When the renovation is complete we will have a larger dining area and expanded hot food offerings such as eggs and meat.

Your visit was during one of our high season periods which is reflective of the rate you were charged. You will also find rates in Sedona to be reflective of a destination resort community. Our rates do change with the seasons and we will be offering special grand opening rates throughout the summer months.
We invite you to come and visit with us again and allow us to show you our new and further improved Arroyo Pinion Hotel.

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Reviewed February 25, 2013

We stayed at this hotel for 3 nights. The hotel was very clean and quiet. The staff was very nice and helpful. The hotel is not in the center of Sedona but it is pretty close by. If you want to hike at the Red Rock state park, it is great. It is very close to the Red Rock state park. We also went driving to a few other close by towns and the location of Kokopelli was great because we did not have to drive through the busy main street to get out of town.The hotel also offers a free breakfast which was nice. They have a small pool and hot tub but we did not use it.

  • Stayed: February 2013, traveled as a couple
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Thank BigBang7011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded April 6, 2013

Thank you very much for staying with us. And, thank you for your feed back. I passed on your comments to our staff and they were delighted. They always stand ready to serve and help in any way possible. Hearing the appreciation of their hard work makes thier day and they work even harder. So, Thank you.

We plan to extend our breakfast further when the new breakfast area is ready.

We invite you to come and stay with us again and enjoy it.

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Reviewed February 13, 2013

We stayed here for 5 nights for a hiking vacation. This is a very nice, quiet, clean hotel. The
price is right and the employees are all very professional and helpful! I liked the location, just inside West Sedonia. The complimentary breakfast is perfect to get the day started.

  • Stayed: February 2013, traveled with family
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Thank HikerWannaBe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded April 6, 2013

Thank you for staying with us and we appreciate your business. Thanks for your commnets about our staff.

You ranked our Hotel almost Perfect.The exceptions were rooms and sleep Quality being 4 out 5. However, when you stayed with us the room renovation was not commplete. So, I wanted to let you know that all room renovation is now complete with Beauty Rest Beds in all rooms along with all items new in rooms. We even have Starbucke coffee now in rooms. We have added the Waffles to our breakfast as well.
Upon completion of our new Breakfast area, we plan to expand to Eggs and meet as well since we will have the room to do so then.
As far as location, we appreciate your comments and wanted you to know that we are one of the closest hotels to Red Rock Crossing, the most Photographed Rock in Arizona.

We invite you to come and stay with us again. Hopefully you will see the further improvements then.

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Reviewed February 11, 2013

I have stayed at this hotel 5 times in the last 5 years. It is a good hotel, has reasonable prices, and has a good location, but every time I have stayed at Kokopelli Suites, they have made mistakes with my bill and it has taken me days to get my credit card resolved. In fact, after I got home and called them, it still took too long for them to reconcile my bill and to work with my credit card company. If you decide to book your room with a different credit card than you pay your bill with, make sure you have them change the credit card when you check in. They seem to have a real problem getting credit cards changed when you check out.

Room Tip: They have both rooms with 2 queen beds and rooms with King beds which include a jacuzzi tub. None o...
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  • Stayed: February 2013, traveled with friends
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4  Thank rzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded April 6, 2013

Thank you very much for your comments.

Let me first apologise for any inconvence you may have suffered. Then, I wanted you to know that the Hotel is no longer Kokopelli Suites. We have completely renovated with all new items in rooms including the installtion of Beauty rest beds and even Starbuckes coffee in each room.

We have new Management and we are now Arroyo Pinion Hotel, An ascend collection and Part of Choice Hotels.

You wont have to worry about the credit card charge issues.

A general tip- Debit cards all across the nation have issues with authorizations. if you use a debit card and change to different type of method to pay at check out, your funds may be held up for a few days.

We invite you look us up online with our new name and see us. Then, make a reservatio for your future stay. We lokk forward to serving you again.

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Reviewed January 27, 2013

My husband and I purposely stopped by Sedona last November on our way from Phoenix to Flagstaff since friends of ours said we would "love the hikes and beauty". We were thrilled to find a "half price" deal on a room , which made it the same price as the dumpy, dingy Days Inn a bit further down the road. The lady at the counter (was it Lisa?) was SO patient and kind when we told her we were "first time visitors" and had no clue how to plan our time. She very sweetly explained a variety of trails to us and shared the value of each place. She spent at least half an hour helping us to plan the following day. We were up bright and early to tackle each and every trail she has recommended! We absolutely LOVED our time in Sedona - and I would gladly return for more hiking some day. We were so impressed with her sweet spirit - and so thankful for all the great advice. Exactly what we needed. The room was clean and totally sufficient in every way.

  • Stayed: November 2012, traveled with family
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Thank MadisonMom8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded April 6, 2013

Thank you very much for staying with us and thank you for your comments.

I wanted you to know that we have now completely renovated the hotel with all new items in each room and changed the name of the hotel and Management to further upscale the hotel.

Lisa was thrilled to hear her praise from you. She works hard. Thank you.
Each and every member of the staff is freindly and courteous.

We are currently running the Grand Opening Special. So, You can get the discounted rates.

We invite you to come stay with us again.

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Additional Information about Arroyo Pinion Hotel, an Ascend Hotel Collection Member

Address: 3119 West Highway 89 A, Sedona, AZ 86336 (Formerly Kokopelli Suites)
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Shuttle Bus service Suites
Hotel Style:
#4 Green Hotel in Sedona
#13 Business Hotel in Sedona
#16 Romantic Hotel in Sedona
#24 Family Hotel in Sedona
Price Range: $115 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arroyo Pinion Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 45
Official Description (provided by the hotel):
This Newly Renovated Boutique Sedona hotel is located near the Thunder Mountain, Lizard Head, Chimney, Sugarloaf and Coffeepot Red Rock formations. Arroyo Pinion Hotel, An Ascend Hotel Collection(R) Member hotel in Sedona, Arizona offers easy access to uptown Sedona shopping, as well as: - Oak Creek Canyon - Red Rock Crossing - Dry Creek hiking trails - Bell Rock Vortex - Hiking Trails Enjoy these Complimentary amenities: - Free deluxe Hot breakfast - Free wireless high-speed Internet access - Free daily newspaper - Starbucks coffee in all rooms - Jacuzzi Suites with Fireplace & Patio Luxurious, designer guest rooms include Beautyrest beds with Robert Allen bed coverings and triple sheeting, custom outlets and USB ports at each night stand and desk area, and custom lounge chairs and ottomans. Flat-screen television with cable, refrigerator, microwave, safe, coffee maker & desk with ergonomic chair are provided for your enjoyment. Some rooms feature a whirlpool bathtub with fireplace and a patio. Its perfect location and convenient access to area attractions make the Arroyo Pinion Hotel a great place for business and leisure travelers in the Sedona, Arizona area. Book a room with us today! ... more   less 
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Also Known As:
Kokopelli Hotel Sedona

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