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Reviewed August 6, 2018

We had expectations booking here for our first visit to Sedona after previous stays at Hampton Inn's elsewhere. The best part is the lobby and the room was not up to our usual expectations. The staff seems untrained and did not follow up with what we were told upon check-in, which caused additional issues. We were so disappointed that we went down the street to visit much better properties & locations (Best Western Plus & others) and for about the same rate we could have stayed there and almost checked out to do so. I convinced my wife to stay, but based on further issues I should have listened. So to scout out another place kind of tells you how our visit went. Or maybe our expectations are too high after visiting Hyatt Regency, Embassy Suites, and other Hilton's this summer. We do plan a return visit to Sedona, which was a beautiful and friendly place to visit, just not at this establishment at this time. Many good places to walk around with good establishments and shops in Sedona though.

Room Tip: Check Elsewhere
  • Stayed: August 2018, traveled as a couple
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2  Thank concernedguest57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_Sedona, Manager at Hampton Inn Sedona, responded to this reviewResponded August 10, 2018

Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. It is our goal to provide outstanding service to all of our guests. Your survey indicates that we have work to do to meet that goal. Your survey of our property will help us in that effort. Please accept our apology for the issues you experienced. Room renovations will begin the December. Be assured we have discussed the survey with the entire staff. Again, thank you for your time.

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Reviewed August 2, 2018

HAMPTON Inn was at a good location for to visit all important sites of Sedona. Appreciate service at HAMPTON Inn. Would recommend going to Oakcreek Golf Club for golf and Black Cow. Pink Jeep is way to see Red Rock Country.

  • Stayed: July 2018, traveled solo
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Review collected in partnership with Hampton
1  Thank Charles A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_Sedona, Manager at Hampton Inn Sedona, responded to this reviewResponded August 4, 2018

Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. Thank you for giving us a rating of Outstanding. It is our goal to provide outstanding service to all of our guests. Be assured we will celebrate the survey with the entire staff. Again, thank you for your time. We hope to see you again at the Hampton Inn Sedona.

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Reviewed August 1, 2018

We drove into Sedona from the north on the white-knuckle route 89A, dodging north bound RVs and an occasional truck. It was Columbus Day, and Sedona was inundated with every family that lives in Phoenix. The Hampton Inn is located on route 89A, so it was easy to find. Check-in was a snap, and the staff were very friendly. We stayed in room 222 at the back of the hotel and were very pleased with our room. It was modern, clean and had a great shower. I slept great! Perhaps the vortex helped me channel Hypnos, the Greek god of sleep. Or, perhaps I am entrenched in the Old Age and was just really tired. I believe it was the latter. We stayed for only one night, but at breakfast the next morning I saw a swimming pool that looked inviting. Breakfast was the usual fare, but we found plenty to eat before we left for Tucson. We definitely would stay here again.

  • Stayed: October 2017, traveled as a couple
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1  Thank Schlauberger1846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_Sedona, Manager at Hampton Inn Sedona, responded to this reviewResponded August 4, 2018

Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. Thank you for giving us a good rating. It is our goal to provide outstanding service to all of our guests. Be assured we will share the survey with the entire staff. Again, thank you for your time. We hope to see you again at the Hampton Inn Sedona.

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Reviewed July 30, 2018

Whenever we have to stay at a hotel, we always look at Hampton Inn, great price and I love their beds. Our experiences have been fairly similar among all of the locations, you always know what you’re going to get. Great staff, great rooms, and a great price.

  • Stayed: July 2018, traveled with family
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Review collected in partnership with Hampton
1  Thank Brickintheroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_Sedona, Manager at Hampton Inn Sedona, responded to this reviewResponded July 31, 2018

Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. Thank you for giving us a rating of Outstanding. It is our goal to provide outstanding service to all of our guests. Be assured we will celebrate the survey with the entire staff. Again, thank you for your time. We hope to see you again at the Hampton Inn Sedona.

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Reviewed July 25, 2018

Great hotel to stay. Rooms are clean and well stocked. Front desk was very courteous and helpful. The beds were incredibly comfortable and the comforters provided made us not want to leave the bed. The location is in the center of town; allowing Sedona to be easily accessible. Overall, a very good stay.

  • Stayed: July 2018, traveled with family
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Review collected in partnership with Hampton
Thank 2bapackard3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_Sedona, Manager at Hampton Inn Sedona, responded to this reviewResponded July 31, 2018

Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. Thank you for giving us a rating of Outstanding. It is our goal to provide outstanding service to all of our guests. Be assured we will celebrate the survey with the entire staff. Again, thank you for your time. We hope to see you again at the Hampton Inn Sedona.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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