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“Not good”
Review of Hampton Inn Sedona

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Hampton Inn Sedona
Ranked #31 of 48 Hotels in Sedona
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not good”
Reviewed October 7, 2013

This hotel is far from downtown Sedona where all the shops are. The staff are rude and short with guests. A guest asked where a non tablecloth restaurant was at the front desk and sent him to one that was very expensive with tablecloths she also was very condescending towards when giving him instructions on how to get around the parking lot. When we got into the room it was so small you could barely move around there was no room for moving furniture when using the extra bed. The worst part was the stain on the arm of the couch and another stain on the quilt we had and the replacement had holes in it. The carpet looked dirty. A moth flew out of the air conditioner. I won't ever stay here again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allygator1016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa J, General Manager at Hampton Inn Sedona, responded to this review, October 14, 2013
Thank you very much for taking the time to let us know how we are doing here at The Hampton Inn Sedona Arizona. As the new General Manager here I do appreciate your time and feedback, so I can focus on the areas where we can improve. I am sincerely sorry you experienced anything less than perfect here at The Hampton Inn Sedona. It truly is our desire to provide our guests with nothing but the best stay possible. Again thank you for your time and business.

Thank you,

Melissa Jordan
General Manager
Hampton Inn Sedona Arizona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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894 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Los Angeles, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 30, 2013

The least a hotel of this caliber should provide is a good breakfast. This was not the case. The eggs tasted like they were made from freeze dried product, dry and crumbly and the only meat product they offered was gravy with bits of sausage in it. There was to long a await to make my own pancakes. Why not invest in two machines for the convenience of the guests. The air conditioner in the room was very noisy as compared to ones in other comparable hotels.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa J, General Manager at Hampton Inn Sedona, responded to this review, October 14, 2013
Thank you very much for taking the time to let us know how we are doing here at The Hampton Inn Sedona Arizona. As the new General Manager here I do appreciate your time and feedback so I can focus on the areas where we can improve. I am sincerely sorry you experienced anything less than perfect here at The Hampton Inn Sedona. We do take all concerns very seriously and it truly is our desire to provide our guests with nothing but the best stay possible. That includes but not limited to a breakfast that meets our guest’s needs. Again thank you for your time and business.

Thank you,

Melissa Jordan
General Manager
Hampton Inn Sedona Arizona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
90 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 27, 2013

This Hampton Inn is conveniently located in Sedona on the commercial strip. It has all that you would expect of a Hampton inn, large rooms, comfortable beds and high quality bed linens, a standard unexceptional complimentary breakfast, decent free wifi and free parking.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Droynick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa J, General Manager at Hampton Inn Sedona, responded to this review, October 14, 2013
Thank you very much for taking the time to let us know how we are doing here at The Hampton Inn Sedona Arizona. As the new General Manager here it is truly an honor to be part of the team. I am happy to hear you enjoyed your stay with us. We hope to see you again and thank you for your business.

Melissa Jordan
General Manager
Hampton Inn Sedona Arizona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan Capistrano, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed September 27, 2013

good location, nice and clean bedding, front desk is very helpful - overall VERY GOOD. Don't count on real breakfast - but 24 hours coffee/tea or hot chocolate are extra treat! Pretty big size for regular hotel with big sofa and internet is included.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa J, General Manager at Hampton Inn Sedona, responded to this review, October 14, 2013
Thank you very much for taking the time to let us know how we are doing here at The Hampton Inn Sedona Arizona. As the new General Manager here it is truly an honor to be part of the team. I have absolutely looked into a breakfast that would meet the needs of our guests and I appreciate any feedback to ensure we are doing so in everyway possible. I am happy to hear you enjoyed your stay with us. We hope to see you again and thank you for your business.

Melissa Jordan
General Manager
Hampton Inn Sedona Arizona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 25, 2013

The staff was so friendly , cleanliness and location fit our needs. When we go back we will definitely stay at the Hampton Inn Sedona. It was also close to visit some of are friends who came up to see us.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Hampton

Helpful?
Thank exfedup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa J, General Manager at Hampton Inn Sedona, responded to this review, October 14, 2013
Thank you very much for taking the time to let us know how we are doing here at The Hampton Inn Sedona Arizona. I am so happy to hear you enjoyed your stay with us. We hope to see you again and thank you for your business.

Melissa Jordan
General Manager
Hampton Inn Sedona Arizona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lenexa
1 review
Reviewed September 24, 2013

Hampton is constantly good. No exception this time. Great beds, good food and supportive friendly staff. Have tried other chains but no one compares to Hampton for their consistency. Parking was ample and location in the town very convenient.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa J, General Manager at Hampton Inn Sedona, responded to this review, October 14, 2013
Thank you very much for taking the time to let us know how we are doing here at The Hampton Inn Sedona Arizona. As the new General Manager here and new to Hampton it is truly an honor to be part of the team. I am happy to hear you enjoyed your stay with us. We hope to see you again and thank you for your business.

Melissa Jordan
General Manager
Hampton Inn Sedona Arizona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Attleboro, United States
1 review
Reviewed September 24, 2013

The staff here couldn't be more accommodating and helpful w/o making you feel like a pest. If asked they even have interesting and helpful advice about area hikes and where to see the best sunrises and sunsets!!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Pamela A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa J, General Manager at Hampton Inn Sedona, responded to this review, October 14, 2013
Thank you very much for taking the time to let us know how we are doing here at The Hampton Inn Sedona Arizona. As the new General Manager here it is truly an honor to be part of the team and I completely agree the staff makes the difference. I am happy to hear you enjoyed your stay with us. We hope to see you again and thank you for your business.

Melissa Jordan
General Manager
Hampton Inn Sedona Arizona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Sedona

Property: Hampton Inn Sedona
Address: 1800 West Highway 89A, Sedona, AZ 86336
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Sedona
#25 Family Hotel in Sedona
#26 Romantic Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Sedona 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Modern accommodations and amenities; southwestern decor and ambience.Outdoor enthusiasts will find nearby state parks, national rainforests, swimming areas, and exceptional fishing opportunities. Explore the Red Rocks of Sedona, reserve a Jeep tour, or experience an exciting biplane tour. Other adventures include trail riding, cowboy cookouts, hot air balloon rides, and natural water slides.Enjoy a delicious start to your day with our Sedona hotel’s free hot breakfast, or grab a free Hampton On the Run® Breakfast Bag on the go. Work out in our fitness center, cool off in our refreshing outdoor pool, or retire to a comfortable guest room – complete with a 32-inch flat screen TV, free WiFi, and a signature clean and fresh Hampton bed®. ... more   less 
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Also Known As:
Hampton Inn Sedona Hotel Sedona
Sedona Hampton Inn

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