was panicky after reading Biddingfortravel.com and TripAdvisor.com reviews on the Radisson Poco Diablo. I booked two rooms for my parents and myself and feared the worst.
I was pleasantly surprised how nice this hotel is and how professional and friendly the staff at the Radisson are. Honestly, it was a very beautiful hotel that met all the resort requirements of Priceline. I felt I got a good deal for the $75.00 plus fees I paid.
I called the hotel one day ahead of time to let them know it would be my parents 48th wedding anniversary during their stay. The clerk said she placed the information in the computer and gave me my Radisson reservation number. She was a bit curt over the telephone but said I could use my Radisson reservation numbers to express check in online. She did not promise any upgrades, which made me fear the "Priceline" room experience.
I went to the website to check in. I found out Priceline paid $66.75 plus tax for the room since the folio is posted when you access the reservation to check in. I did check in but was unable to assign myself a room. I was only able to make requests for certain types of rooms.
Upon check-in, and after a two hour drive from Phoenix Airport, passing some amazing red rock formations, we got to the hotel entrance. The front desk are looked similar to the website and is very small. They had hot cider in the lobby and we waited just a few seconds before getting to the front of the line. I did notice two tour groups would be staying at the hotel during my time at the Radisson since there were key packets and a rooming list by the desk.
The front desk supervisor kindly congratulated my parents on their anniversary and said they had been upgraded to a casita property. Nice touch. There room was 633. I was assigned a standard room next to the golf course and close to the pool/fitness area - Room 115. It was a short walk via a dirt path to my parents room.The clerk explained the $5.00 resort fee and the .75 cent newpaper charge.
The resort fee covered outdoor parking, internet access and use of the fitness room. They add the seventy five cent charge for the USA Today newspaper. I thought was tacky but worth it so I did not have to walk in the morning to get current events.
My parents room was nicely appointed. The room had a sleep number king bed, fireplace, large sized tv, and a jacuzzi bathtub. The view of the rocks were spectacular from their first floor deck area. Ducks roamed the golf course and came right up to their balcony door. The hotel even placed a bottle of Asti-Spumante in their room wishing them a Happy Anniversary. Nice touch for a hotel that has an online reputation for poor, indifferent service.
After getting them settled in, I went to see my room which I antcipated to be much, much worse. I was wrong. The room was a reasonable size, had two sleep number queen beds, a tv, refrigertor, robes, and was very clean. I did notice I was missing a bathtub stopper in my tub, but a quick call to the front desk took care of the problem. Not soon after the bathtub stopper was replaced, the front desk called to see if I was satisfied. Again, this was a nice and surprising touch.
The room had good qualtity bathroom amentites, coffee maker, hair dryer, iron and ironing board, and a refrigerator. Again, it was very, very clean. My standard room was so well appointed that I question the current reviews.
The hotel, itself has a nice layout. The rooms are all entered via an exterior cooridor and spread out in a courtyard setting with a small golf course in the middle. The grounds are nicely landscaped and the red rock views are very pretty. There is a serence, quietness of the property that I enjoyed.
The hotel has a small pool with a jacuzzi. The fitness room has aerobic machines, weight machines, and free weights located in the same area. It was fine and functional but the fitness room did show some wear.
The hotel is a little far outside of Sedona but a close enough to not make it a problem. Uptown Sedona is a little farther away. There is tons to do with shopping and jeep tours into the Red Rocks. There are some nice, down home restaurants as well nearby. I recommend the Coffee Pot for breakfast and Cucina Rustica for dinner. Rustica is a bit pricey but good.
My stay at the Radisson Poco Diablo was lovely. The rooms were well done and the service more than friendly. I will say the walls are thin and its easy to hear your fellow guests but I slept soundly. Although the Radisoon may not be a five star property, it easily deserves its three star rating and qualifies for the resort category with Priceline.
i would not hesitate at all to stay here again. In fact, I would look forward to it.
- Official Description (provided by the hotel):
- Centrally located among Sedona's lush landscaping and Red Rock views, Poco Diablo Resort offers affordable hotel accommodations and onsite resort amenities including an outdoor heated swimming pool(pool hrs 6AM-10PM), 4 professional USTA approved lighted tennis courts, a 9-hole family friendly golf course and fully equipped fitness center. The SPA at Poco Diablo brings a whole new meaning to relaxation, rejuvenation and wellness using sustainable products that originate from the land and the people of Arizona. Guests will also enjoy guest rooms featuring premium BeautyRest Beds, Free Wi-Fi, T. Carl's onsite restaurant and our 10th Hole Lounge with stunning views of our golf course, Massage Services available on site. ... more less
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- Also Known As:
- Poco Diablo Hotel Sedona
- Radisson Poco Diablo Hotel
- Radisson Poco Diablo Resort
- Radisson Sedona
- Sedona Radisson