The resort "lost" its hot water on 8/7 in the morning. We checked in that afternoon and were not informed. We had to discover that on our own. Though they were dilligent about trying to fix the problem, they were NEGLIGENT about communicating with guests. We got a form letter on the 11th. We were among the few who had their hot water restored by the 4th day, but still...
Not only did they not communicate with us, they offered no "comps" at all! I was infuriated by how they handled the whole situation relative to their guests. I seriously doubt if we'll ever go back, even though we are timeshare owners there.
- Official Description (provided by the hotel):
- A luxury resort and spa in Sedona, Arizona. ... more less
- Reservation Options:
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- Also Known As:
- Los Abrigados Hotel Sedona
- Los Abrigados Resort Spa
- Los Abrigados Spa