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“Annual Sale Scam” 1 of 5 bubbles
Review of Bell Rock Inn

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Bell Rock Inn
Ranked #33 of 48 Hotels in Sedona
Prescott, Arizona
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Annual Sale Scam”
1 of 5 bubbles Reviewed March 31, 2013

Don't be fooled and waste your time by responding to the annual sale promotion by Bell Rock. I gave them my credit card to reserve a "sale rate" only to learn AFTER giving my credit info that this was a timeshare-like scam. I wasn't going to put my kids through a 90 minute presentation and wouldn't have wasted my time with this false "sale" if I'd known I had to make a followup phone call and attend a presentation. Shame on you Bell Rock for misleading advertising.

  • Stayed March 2013, traveled with family
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Ry0la111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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519 reviews from our community

Traveler rating
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    98
    41
    28
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
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English first
Big Rapids, Michigan
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 28, 2013

The person at the front desk was not the best but was quickly taken care of by the general manager and our stay took off in a wonderful way. We stayed in the Henry Fonda suite and were so VERY pleased with the accommodations. There is even a washer and dryer in the suite which we all used to dry towels from the pool and the washing machine was great too for shirts and shorts. Shower was good as well as the beds and bathrooms. There were 5 of us in the suite and we were all very comfortable. We were given directions to good restaurants and places to go. Even went on a helicopter ride with the assistance of the general manager. We would love to visit this resort again someday. Thanks again Stephanie for a wonderful visit.

Room Tip: Loved #191
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  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank carol e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed March 28, 2013 via mobile

We traded our timeshare and got a studio room which was nicely decorated and had a small kitchen and sitting area. We really liked the surrounding area since it was close to all the natural areas that we wanted to hike and bike. It was less commercial than the "downtown" area of Sedona which is something we appreciate. We where able to find the local grocer which was fairly close. When we arrived the front desk staff were very pleasant and helpful. They then referred us to the concierge who really turned our to be the person that tried to get you to sign up for local tours. At first she was nice but when she realized we weren't interested in tours she became more insistent and rude. In turn we told her it was our vacation and our time and not interested. That was the only bad experience the whole trip. The surrounding areas are gorgeous! We also took a side trip to the town of Jerome and spent a fun filled day exploring their very unique town. Unfortunately the resort was repairing a sidewalk right next to the steps we used to go the shortest way to our room and a day after we got there, they blocked it off so we had to take the longer route to our room. But it wasn't terrible just a little inconvenient. We will Definitely go back to Sedona and will stay in that area. We wouldn't mind staying at the same resort but we may try a different one.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jessicat57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

Staff was friendly and helpful, but check-in for four couples was a little slow. Good restaurant recommendations. Room was clean and quiet. The mattress was comfortable, but the pillows were a little too big for my comfort. Shower was fine. We did not use any other facilities.

Room Tip: Our room was quiet and our shower was fine. Staff was friendly and helpful.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Bell Rock Inn, responded to this review, April 14, 2013
We are happy to read that you had a pleasant stay, although the check-in was a little slow, we apologise for any inconvenience caused. We trust this will not be an issue should you decide to visit us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

The Bell Rock Inn was a really nice place. Room was spacious and for us quiet.
Pool heated, nice scenery. Great "base" place to rest and start your day.
For the price thought it was great value. Staff very nice.
Was there for couple nights and then moved to their sister resort down the road (week rental).
The Ridge is excellent. Great condo-kitchen layouts.

Room Tip: Ground floor unit back side was quiet and no noise.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Beach2009Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed March 12, 2013

Got a great deal here, but wow not the best place for a relaxing trip if that is your goal. Walls are paper thin, so we were up all night from noisy neighbors. It is clean when you get in the room but there is no maid service. The shower was unusable, it is like somebody is throwing pebbles at you it is so hard. Nothing is in walking distance except the blue moon cafe and that was not good food. The pool and hot tub were nice and working. That was good. The people at the front desk were super nice. I got the feeling they knew about the quality and were trying their best. I would go back to Sedona, but not stay here. I would also plan to spend more money, as it was very expensive to eat, etc. for example, it was $30 for 4 ice cream cones.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Allyfromphoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Bell Rock Inn, responded to this review, March 16, 2013
It is with a great concern that we read about your disappointment with the quality of accommodation here at Bell Rock Inn. It comes as a surprise as we usually receive very positive feedback with reference to the standards of our apartments and our location; many of our guests are in fact pleased with the area being off the beaten track and more reasonably priced. Nevertheless, we apologize if you have experienced any inconvenience and we hope this has not marred your stay. We wish you all the best on your future travels and hopefully will see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 11, 2013

This is also a time share hotel, but when we refused to meet and view the property we were not pressured. Our suite was lovely and with a great view. The pool was heated and lovely. The staff was helpful. The WiFi did not work in our suite but did in the lobby, where there is a two desks, one with a pc and printer for use by all. Stayed 6 nights and would return. There is no restaurant on the property.

Room Tip: Building A has a great view with two patio's.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dyanVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bell Rock Inn

Property: Bell Rock Inn
Address: 6246 State Route 179, Sedona, AZ 86351-8995
Location: United States > Arizona > Sedona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 48 Hotels in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bell Rock Inn 3.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Bell Rock Hotel Sedona
Bell Rock Sedona
Bell Rock Inn Sedona

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