The hotel is in Oak Creek, about 10 minutes outside of the city of Sedona. We actually enjoyed this a little better. The restaurants in the area were great and a lot more reasonable than in the heart of Sedona.
We had two rooms, my parents were in one and my husband and I in another. This hotel offered a very pleasant stay. The hotel doesn't have a ton of ammenities, but you are able to use the ammenities at its sister hotel.
Our one issue was no hot water. I thought it may just be a busy time for the showers, but we still did not have any that night. When we called the front desk and notified them, they called the engineer (about 9 p.m.) and offered to upgrade both my parents and us to a one-bedroom suite for free, to make sure we wouldn't have to deal with the water again. However, since they fixed the boiler and they did not have two suites in the same building, we remained in our room. But the offer was there, which shows good customer service.
The staff was friendly. We checked in late at night, so they told us the concierge would be there the next day. But we didn't visit and never got pressured to listen to any sort of timeshare sales.
Overall it was a pleasant experience and a great deal.More
- Free Wifi
- Free Parking