First, let me say the location and place itself is great. We loved the King Suite we EVENTUALLY got to. The "Star Gazer" King Suite was especially nice and secluded.
When we first got to the resort, we were greeted with "Oh no! I thought you guys cancelled, and we gave your room to someone else." Hate to say it, but that type of first impression is hard to shake. Thankfully they found us a room, but the Queen Guest room was incredibly small and had a funky smell. I then felt incredibly guilty that I had to reiterate to the the staff (since they thought we were okay with the downgrade) that one night was okay, but we would like to move to the King Suite we had originally booked. In the end, I probably wouldn't have even left a negative review, but after being promised that we would have $ returned for the first night, they never did call us back or make it square.
**DISCLAIMER: We did book this via Luxury Link. I'm wondering if that's the reason why that didn't warrant a call back**
- Official Description (provided by the hotel):
- Located In the heart of Sedona Arizona's spectacular red rock country lies a luxury Mission style Bed and Breakfast Inn - The Lodge at Sedona. A secluded haven on three acres of landscaped gardens, mature pines, calming waterfalls and ponds, original art, and a magical meditative labyrinth. Offering luxurious and peaceful accommodation, gourmet cuisine and pampering guest service. Room rates include a delicious and healthy gourmet breakfast. ... more less
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- Also Known As:
- The Lodge At Sedona Hotel Sedona