We have been eating at Picazzo's for many years, every time we visit Sedona. And we enjoyed our meals.
Our last dinner was a disaster! My pizza was ok. But my husband and my son had overcooked raviolis, no taste at all. For desert we had ordered their chocolate cookie, our waitress came and said we had to wait because they had burnt it and were making another one.
There were very few people and we were the last ones to be served.
They were all very busy cleaning up, not taking really care of us. They were like bumble bees, shouting at one another from the kitchen, almost running with their load of plates and glasses, leaving the door open though it was quite cold outside, we had to get up and shut it.
And last but not least, a guy came and cleaned the carpet all around our table as if there were no guest! I have never seen something like that at any restaurants we have visited, and we travel a lot all around the world!
Where was the restaurant manager? ?
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