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Review of Hyatt Pinon Pointe

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Hyatt Pinon Pointe
Ranked #11 of 48 Hotels in Sedona
Certificate of Excellence
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 24, 2008

We did not stay here but did a supposed 90 minute tour fo the property in exchange for a $100 gift card. We were genuiniely interested in the property and program but felt completely pressured by the sales department. The presentation/pressure went for a total of 2 1/2 hours. We should have been paid $1000 for the aingst we felt as we left! Be careful and appreciate your time if you find yourself in the same position!

Stayed August 2008
1 Thank peylil096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Fort Myers, Florida
Level Contributor
137 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed July 21, 2008

My wife, 11 yr old son and 14 yr old daughter just got back from 4 nights at this Hyatt. Great property - clean and staff was extra attentive. The kids loved the pool (even though rather small) and the activity center - that's where all the teens and kids hung out playing pool & ping-pong and watching TV. The gym was big for a hotel and there was always someone sitting around the fire pit each night. The Shops right next to the hotel make everything extremely convenient - Starbucks, the Art of Wine, Cold Stone Creamery, etc. And you can walk to more downtown restaurants and shops. Loved Pinon Pointe!!

  • Liked — Locationof hotel and next door shops/food
  • Disliked — With 4 day time-share, no room service
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank Katsandcards_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 9, 2008

USA Today's Weekend Edition says that Sedona is the single-most beautiful spot in the US. That statement sounded over the top. Having been there recently, I now agree.

Pinon Pointe is absolutely the greatest. It is so centrally located. We walked across the parking lot to Starbucks, Wildflower Bread Company (for great soups, sandwiches, & deserts) and the restaurant/nightclub with live entertainment nightly. The strip with shops, restaurants, and bars started right at the doorstep of Pinon Pointe.

The views from the resort and all of these spots are spectacular!!!

We own three different timeshares with Hyatt and plan to go back-and back-and back to Pinon Pointe.

Stayed May 2008
Thank schwinter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 21, 2008

I have to start by saying that I am an absolute hotel snob! I have watched to many exposides of 20/20.

My girlfriend and I were looking for a vacation that was a little different from what we normally do; so we headed to sedona. We used my parents week at their timeshare at this property and when I was looking at some of the other reviews I got a little nervous.

We got to the hotel and I have to say at no point in time was their staff very friendly; they did provide us with all of the information that we needed; but other Hyatt properties deliever with a smile.

There is some construction going on at this hotel, so my first piece of advice is to ask to be in a room on the backside of the resort closer to town or on the side of the resort close to the market.

We stayed in a one bedroom and it was huge! the view was amazing even though our patio faced in the center of the resort
( the hotel is shaped like a circle). I inspected every inch of this room and couldn't have been happier, it was clean, fresh, and up to date (granite, fireplace, radio and TV). The shower had great water pressure; which is very important for the ladies. The room also has an electric fireplace.

The work out center has everything you need with views to die for. The pool is small but great! Never a larger crowd there; people are always out doing something else. There is the community center were you can watch TV on a big screen, play pool, ping pong and they have a small area for really younge children to play. Another cool thing about the hotel is that they have a fireplace that is surrounded by benches to leave for a great night under the stars meeting new people. The bad thing is that these areas close at 10 (thats a little early after your settled down from your day).

The property does follow the city ordance of low lights at night. However, I have to say I do not agree with prior reviews; I did not find it dangerous or too dark. I could perfectly see whwere I was going and if you do feel unsafe you can always bring the flashlight.

A few notes for your trip: save your money and DO NOT go on a jeep tour. My girlfriend and I did not go, we were planning on it for later in our week and cancelled because EVERYONE we talked to on our trip said it was nice but not worth it' even those that went on the "special" trail you'll hear about. You could opt to do some quad rides. There is a rental place that you can rent a quad for 1,2 or 4 people and they give you a map to follow the same trails. A MUST!!!; is to go on a caddle ride! We went through Red Rock Tours, The Complete Cowboy Experiance. It was about $115 per adult, you get an hour trail ride with your own horse, through the sunset (breathtaking). They then take you up to the top of their ranch (which is a working caddle ranch and over 1,000 achres). Dinner was a huge piece of steak (the freshes steak I have ever had in my life!), potatoes, beans, salad, cobbler and a singing cowboy sets the mood. Another place to go to dinner is in town next to the hotel its called Cowboy Grill AKA the Silver Saddle. This was the best meal we had in Sedona, minus the the caddle ride. Eat raddle snake, cactus fries and buffalo. One place that I would say you can easily skip over was the Barking Frog. It was recommended by the hotel, but was greatly disapointed with our meal and selection.

If you like to golf, the best course was at the Radison, about 15 minutes away. Views that will make it okay to play golf for 6 hours.

Going to the Spa, go to the New Day Spa, it was dreamy! It wasn't in a hotel, it is in a shopping center, but inside its heaven. You also get 10% off when you show them the discount card you get from the Hyatt (this card gives you many discounts around the town)

The last note: if you plan on doing a ton of hiking, which I recommended! You should get a small SUV rental car... we had a caliber and that really didn't do the job getting through some of the rough roads to the paths.

You'll Love Sedona! We want to buy a house there!

  • Liked — Location and View
  • Disliked — No Bar, Early Hours for the Community Center
  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
3 Thank SmileDream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 29, 2008

Check in was a breeze with the desk clerk extremely nice and helpful. Didn't have any problems with the time share folks. My husband and I spent four days in a lovely 1 bedroom suite. Room was very nice and my husband especially enjoyed the spa tub which is huge. Suite could easily sleep four with the sofabed. Location is right in the center of town so you can walk almost anywhere. Onsite is a Starbucks, Wildflower Restaurant, an italian restaurant and some additional stores. Big negative would be the construction going on at the resort which started at 6:45 a.m. Couldn't sit on the large patio due to the noise and dust. Definitely detracted from the stay.. Either request a room away from the construction or wait until they're finished. The road into Sedona is also under construction so I'd wait until some of this is done too. Resort also has LOTS of stairs so would not be good for anyone with mobility issues. This was our first trip to Sedona and it definitely won't be our last. We'll just wait until the dust settles!

  • Liked — Beautiful Room & Location
  • Disliked — Construction
  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
2 Thank Doglady17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed May 27, 2008

Sedona is my favourite place in America, this was my 3rd visit there. The Hyatt Pinion Point is in a beautiful setting, surrounded by red rock mountains. My husband & I had been in Sedona the year before and stayed outside the town , this time we wanted to be nearer everything and could not wait to return. This time we brought our 2 kids who are in their 20's. I booked a 2 bedroom suite , we looked forward to those famous red rock views. Check-in went smoothly, we drove around the back of the property to our designated suite only to discover a building site with 3 large diggers and a mountain of red soil right behind our room... No red rock view! just diggers and red soil.We were horrified! I immediatly walked back to the reception and told them there was NO WAY were were staying in the room. I was told that they were fully booked up and they were sorry...I called for the Manager and she reiterated that as it was a time share they could'nt facilitate me...A TIME SHARE! I had no idea the Pinion Point was a Time Share!.. I stood my ground and insisted they find another suite. Eventually after alot of clicking on their computor they found us a suite but we cound'nt move into it till the next day. We stayed the first night in the room with the 'digger view' and the next day we were moved to a suite with wonderful views. The suite was very spacious and very comfortable, the bakery great for breakfast , we had a lovely meal in the main restaurant . The experience left us all feeling very stressed and disappionted .
So a word of warning make sure you get confirmation that the room you book does not overlook the building site!

  • Liked — Location,Spacious, and the views,
  • Disliked — Building site views! The property is a Time share! Lots of steps!
  • Stayed April 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3 Thank Kilpedder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, NJ
Level Contributor
95 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed March 5, 2008

All in all, I enjoyed my stay in this hotel. I rented a studio unit for $100/night. The hotel is relatively new, in good condition, and very clean.

The location can not be beat. Downtown Sedona is within walking distance of the property. It is located at the corner of 173 and 89A. This is absolutely the best location you can have in Sedona. The hotel has shopping nearby which has a Starbucks, and several restaurants.

While I really enjoyed my stay here, here are some big negatives or annoyances:
-On the web site, it advertised views from the room. My balcony did not have a view. In fact, my room was below grade. There was a rock wall within 3 feet of my balcony, which limited the amount of light coming into my room. I felt like I was sleeping in a basement. I attached a picture of this to the email.
-The front desk shuts down after 9PM. I checked in after this time and was scared that I wouldn't be able to check in. They have a cell # on the door for security. He came relatively quickly though.
-The property is very dark at night. I think this may be a local ordinance that light pollution be limited as most of Sedona is like this. I checked in late and had a very hard time reading the hotel's signs and my room number. I felt very unsafe at night.

For pictures of the studio, please see the attached pictures.

Stayed March 2008
3 Thank BobAdams111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Pinon Pointe

Property: Hyatt Pinon Pointe
Address: 1 North Highway 89a, Sedona, AZ 86336
Location: United States > Arizona > Sedona
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Sedona
#10 Family Hotel in Sedona
#15 Romantic Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Pinon Pointe 3*
Number of rooms: 109
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Also Known As:
Hyatt Pinon Pointe Hotel Sedona
Hyatt Hotel Sedona
Hyatt Hotel Pinon Pointe
Sedona Hyatt

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