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“A great value!”
5 of 5 bubbles Review of Matterhorn Inn

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Matterhorn Inn
Ranked #17 of 48 Hotels in Sedona
Certificate of Excellence
Chadds Ford, Pennsylvania
Level Contributor
110 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“A great value!”
5 of 5 bubbles Reviewed January 25, 2014

A fantastic hotel in a great location. We highly recommend hands down. We have been staying at this hotel for a number of years for our summer vacation. A great uptown location with easy walking to many shops and restaurants. You will not be unhappy with this hotel.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, January 27, 2014
Dear George H,

We would like to thank you for being a returning guest for many years. It is always our pleasure to consistently provide you with a great location and a clean, comfortable room at a great price. We appreciate your kind comments, and thank you for spreading the word to fellow travelers! We look forward to welcoming you back on your next visit.

Warm regards
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640 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (148)
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English first
Decatur, Georgia
Level Contributor
318 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
5 of 5 bubbles Reviewed November 29, 2013

Matterhorn Inn
In a word, this modest hotel was terrific. Located in the Uptown Sedona tourist strip, the location offered easy access to restaurants and shopping and our room was one of the largest in which we’ve stayed. Free wi-fi was available in our room and our balcony offered a spectacular view of the red rocks which surround the town. The bathroom offered plenty of hot water and good water pressure for showers. The king-sized bed was extremely comfortable and the flat screen TV offered plenty of viewing choices. I really cannot think of a negative for this wonderful motel: check-in and check-out staff were very friendly and accommodating. I highly recommend the Matterhorn Inn.

Room Tip: All of the rooms have a good view of the spectacular mountains. We stayed on the second floor in Roo...
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, November 30, 2013
Dear Steve B,

Thank you very much! Your comments are greatly appreciated and we are happy to hear that your stay was superb. We are also delighted that you found our location, room accommodations and staff to all be top notch. Thank you for sharing your lovely pictures for others to see! We certainly will look forward to welcoming you back.

All the best
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Ottawa, Canada
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed November 27, 2013

Some travelers want full service luxury, and others want a nice place to stay on a budget. If the latter is you, then the Matterhorn Inn is a great choice. We stayed at the Matterhorn for one night on a recent trip through Sedona. We chose it because of the reasonable price point (in Sedona terms), the uptown location, the free parking and wifi, and the reviews on Trip Advisor. We were quite satisfied. The motel is an older one, but the rooms are very clean and very nicely decorated. The views of the red rocks are as spectacular as advertised – we arrived in the dark and had a “Wow!” moment when we opened the blinds in the morning. The bathroom was small and the tub appeared to be a vintage original, but at least everything worked well. The king bed was definitely very comfortable, and the free wifi offered a good connection speed. There was also a small fridge and in room coffee maker. The reception was friendly, with excellent recommendations offered for dinner (The Cowboy Club) and breakfast (The Wildflower Bread Company). We would probably stay here again, although admittedly, our tour of Sedona drew our attention to several very tempting full service resorts. Still, if price point is a key factor in your decision-making, the Matterhorn is a very good choice. I doubt that you would find a better motel at this price point.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brenda_pledge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, November 29, 2013
Dear brenda_pledge,


We appreciate you taking the time to review your stay with us. It was our pleasure to provide clean and comfortable accommodations for you and your guest. We have plans to make improvements to our property, including our rooms and the interior décor. We are basic; however, our exceptional level of service and cleanliness are never compromised. We hope you will return to stay with us again.

Warm regards
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Sumter, South Carolina, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

my wife,baby and i along with our dog stayed here for one night. the hotel was very clean for being a pet friendly hotel.the price was not bad, our view was amazing and the location was great right along the main road close to shops and great dining, they had a very friendly staff, we would stay here again if ever gotten the chance.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, November 15, 2013
Dear Shane M,

Thank you for your review. We are delighted that you found your room accommodations to be adequate for your needs. Our staff works diligently to provide our guests with sparkling clean rooms, and gracious guest service. We offer a limited number of pet friendly rooms, and we take special care to keep them just as lovely as the rest. We hope to welcome you back in the future.

All the best
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A TripAdvisor Member
1 of 5 bubbles Reviewed November 10, 2013 via mobile

We were very unimpressed with our stay. When we had originally reserved our room, we had reserved one that was animal friendly and a king sized bed. We were told check in time was at 3:00. Upon arrival to the hotel, we were told they had overbooked the room and the only room available for us was one with two double sized beds. They also said the room wasn't ready and we couldn't check in till 3:40. When we asked if they could give us a better deal for not giving us what we originally reserved, they told us no and that all we could do is cancel our current reservation. Needless to say, we will not be staying here again.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Owner at Matterhorn Inn, responded to this review, November 14, 2013
Dear Guest; I can understand your frustration and disappointment in your stay with us. Likewise, we are disappointed in our service for you and your guest. As you might remember, our manager called your cell phone at 8:00 a.m. on the morning of your intended arrival to relate the unexpected room overbooking; that is, the guest from the prior night in the king pet room wanted to stayed over unexpectedly. At this early time, the manager gave you the option to cancel due to the bed size; thus, upon your arrival we wrongly assumed that the bed situation was adequate for you, your guest, and your pet. Also, as usual, we took the time to carefully clean and inspect the pet room; hence, you experienced a delay at check-in. We made a mistake, and we apologize for any inconvenience the bed size and delayed check-in might have caused. We do hope that your time in Sedona was otherwise enjoyable.
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Stow, Ohio
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed November 3, 2013

Just got back from a 4 night stay here. Everything others have said, very pleasant. Very clean, great local. Sat's very busy on strip but clears out at night. Quiet relaxing. So much to do, so close to everything. Very nice stay, enjoyed very much

Room Tip: Ask for a balcony for the great views, worth the bit extra
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tam48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, November 9, 2013
Dear tam48,

Thank you for writing a review about your stay with us. It is wonderful that we were able to exceed your expectations with our superb location and friendly staff. We strive to provide our guests with clean, comfortable and welcoming accommodations to create a memorable stay. We hope to welcome you back on your next visit.

Regards
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Chicago
Level Contributor
253 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 bubbles Reviewed November 1, 2013

The Matterhorn Inn can save you my friend, in this land of $300 plus a night rooms. Their location is in the heart of a retail area with restaurants and shops for convenient walk to everything if you like. Your car is next to you, and always ample parking when we were there. Every room has a million dollar view through wide sliding glass doors onto your private balcony. That same room is very large, clean, furniture is in great shape, and well-appointed with flat screen TV, reading lamps, upholstered/cushy chair, desk, refrigerator etc.

But, I was floored by the details, these guys have it down, and could teach Hilton and the W a thing or two. In fact I will mention them both. One, we all know that an average room is two people, some rooms even have multiple beds, but still even knowing this every hotel in America only has one luggage rack to fight over - well the Matterhorn has two, rocket scientist by comparison I tell you. Two, you know how every hotel in America likes to say they are worried about the environment so please don’t ask us to give you clean towels in the morning, but then put a 4 inch thick comforter on every bed forcing you to turn the air conditioning down to 60 degrees - well once again our guys placed a thin blanket and sheet on the bed, then another thin blanket and sheet on top of that, and let you decide on level of comfort. Don’t even get me started on windshield washing kit available at the lobby….

Room Tip: Single loaded corridor (backside outside walkway) so all rooms face the mountain view. All have balc...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HelloJoeOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, November 5, 2013
Dear HelloJoeOne,

Wow! Thank you very much! It was our pleasure to provide you with such comfortable and practical accommodations along with top notch service. We truly keep our guests in mind with our room amenities and our seasonal bedding adjustments. We thank you again for your kind comments and we look forward to welcoming you back again.

Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Matterhorn Inn

Property: Matterhorn Inn
Address: 230 Apple Ave, Sedona, AZ 86336-4806
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#4 Best Value Hotel in Sedona
#8 Romantic Hotel in Sedona
#21 Family Hotel in Sedona
Price Range (Based on Average Rates): $
Number of rooms: 23
Official Description (provided by the hotel):
Conveniently situated in the center of Sedona's famous uptown district, the Matterhorn Inn offers breathtaking views of the towering red rock pinnacles right from your private patio or balcony. Experience the trip of a lifetime with spacious and cozy accommodations and gracious amenities, all with a picturesque landscape that offers an unparalleled backdrop to your getaway. A number of attractions and activities are merely minutes away, literally just steps away from shops, restaurants and art galleries. ... more   less 
Also Known As:
Matterhorn Hotel Sedona
Matterhorn Motel Sedona

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