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“Hotel visit”
4 of 5 bubbles Review of Matterhorn Inn

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Matterhorn Inn
Ranked #15 of 48 Hotels in Sedona
Certificate of Excellence
Victoria, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hotel visit”
4 of 5 bubbles Reviewed March 4, 2013

Great customer service in a clean, no-nonsense environment. Great value for the accommodations. Great location, easy access to everything. We found the front desk personnel to be exceptionally friendly and consistently went out of their way to answer our questions and meet our expectations. The Matterhorn had been recommended to us by friends, and now we are doing the same.
M.E.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, March 8, 2013
Dear Mary E,
Thank you for your review. We are glad our staff could help in any way possible. We like to think we are a great value—great views, great location, and amenities such as free Wi-Fi, mini-refrigerators and a relaxing pool/spa area. We are delighted to know that our front desk staff was especially helpful to you during your stay. It is our goal to ensure guests have the best experience possible when they stay with us. Thank you for your kind words and feedback. We hope to see you in the near future.
Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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639 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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  • English first
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English first
Chicago, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 1, 2013

This is a very well maintained locally owned and managed inn. It is an older building with a fantastic view! There is parking adjacent to each room. We had a very large balcony where I would have liked to spend more time but our stay in Sedona was brief. The balcony would be great for cocktails or breakfast. Our room was not large but very adequate for two people. The bathroom had been updated within the last few years. The neighborhood was so convenient that we could enjoy good meals without getting in the car. Keep in mind that parking in the downtown area of Sedona is not easy even in the fall.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, March 8, 2013
Dear S M,
Thank you for your review. We are glad you found our inn to be well-maintained to your needs and expectations. Our designated parking is close to the rooms, making it easy for guests to load/unload their car. We agree that our location is quite convenient for guests who want to dine and shop in uptown Sedona without the need of a car. We hope your next stay with us may be longer next time, so that you have more time to relax and enjoy the view from your private deck. Again, thank you for your kind words and we look forward to your next stay with us.
Best wishes
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Toronto, Canada
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 28, 2013

The Matterhorn is a great value in a very convenient location. The rooms are large and very clean with clear beautiful views of the red rocks from the room as well as the outdoor patios. The entire complex is well cared for. The pool was closed for the winter season but the hot tub was available. We found the staff to be very friendly and obliging. The location means that you can just park your car by your room and then walk to the many shops, cafes and restaurants in the downtown area. This is definitely the place to stay when travelling to Sedona.

Room Tip: All rooms have a good view but I imagine those on the second floor might be the best.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MDToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, March 1, 2013
Dear MDToronto,
Thank you for your review. We agree that we have a wonderful location, right in the heart of Sedona’s dining and shopping district. We are glad you were pleased with the room’s size, cleanliness, and of course, the wonderful red rock view. Our pool area offers a hot tub and outdoor fireplace open year-round, and a seasonal solar-heated pool, as well as cabana seating and chairs for sunbathing. We are glad you were pleased with our staff and found them to be helpful and attentive. We always hope to exceed our guests’ customer service standards. Again, thank you for your feedback and we hope to see you again.
Warm wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Braintree, Massachusetts
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed February 28, 2013

The hotel was updated, clean and the view from our room was breathtaking. It is situated in the middle of Downtown Sedona, smack in the middle of upscale shopping, great restaurants, and tourist attractions. Although the lobby is small and does not offer many amenities, the location makes up for it.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cacobun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, March 1, 2013
Dear cacobun,
Thank you for your review. We are glad you enjoyed your clean and updated room. We are also glad you enjoyed the breathtaking view as well. We agree that our location is great—it’s perfect for guests who want to shop and dine in uptown Sedona without the need of a car. Our lobby may not be the largest, but we like to think it is the perfect size for our small, privately owned facility. Our lobby offers amenities such as a brochure shelf and a complimentary computer and printer for guest use, as well as a complimentary local newspaper. We thank you for your constructive feedback and hope to see you again!
Best regards
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Great Falls, Montana, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 21, 2013

My wife and I stayed at here for four nights. The co- managers, Becky and Barry were very accommodating and helpful. This is an older facility, but very clean and right in the middle of uptown Sedona so you can walk to many of the shops, gallery's and restaurants. The view out the front window/patio is fantastic. We would recommend and would stay again.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, February 22, 2013
Dear Gerry M,
Thank you for your review. We are glad our managers were accommodating to your needs—they work hard to make all of our guests to feel welcome during their stay. Although we are not as new as some of the other lodging choices in Sedona, we have worked continually through the years to update our rooms, amenities and facility to meet the current expectations of the hospitality industry. Thank you for your recommendation and we hope to see you again.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skull Valley, Arizona, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 21, 2013

Well let me start off by saying I had a blast in Sedona and when I checked in it was fast, easy, and the lady behind the desk was very nice and had lots to say about what to do in Sedona. The one thing though that I wish this hotel had is a breakfast and it would make it complete.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, February 22, 2013
Dear Matt H,
Thank you for your review. It is wonderful to hear you enjoyed your trip to Sedona. We are glad your check-in process was quick, easy and informative. Our staff can always give wonderful recommendations on dining, sightseeing and other fun activities to do while vacationing in town. Although we do not serve breakfast, we encourage our guests to dine at one of the local eateries nearby, some within walking distance and others just a short drive away. We thank you for your review and anticipate your return.
Well wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chino, California, United States
1 review
4 of 5 bubbles Reviewed February 9, 2013

We really enjoyed our stay at the Matterhorn Inn for our first trip to Sedona for the Half Marathon. EXCELLENT customer service, including emailing us ahead of time to confirm and communicate late arrival details. Loved that lights & heat were put on so we were comfy when we arrived well after midnight (after a 7 hour drive!) BEAUTIFUL view of mountains (even from bed), walking distance to shopping and restaurants, and marathon shuttle stopped right out front. Clean, simple but nicely appointed room; bed & pillows very comfy; mini fridge & coffee in room; bathroom was very small (it's an older property) but water pressure was good. Heater was loud but it worked very well on those cold, windy nites. We have already recommended to friends and will return again next year. SUPPORT SMALL BUSINESS!

Room Tip: Ask for second floor with a balcony...just spectacular!
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swoellmer, Front Office Manager at Matterhorn Inn, responded to this review, February 22, 2013
Dear Elaine F,
Thank you for your insightful review. We are so glad to hear you enjoyed your stay during the Sedona Marathon—we are proud sponsors of the event. We always aspire to give the best customer service possible—before, during and after your stay with us. We do agree that the red rock views from our rooms are quite astounding. Many shops, restaurants and galleries are just a short walk from our location, which is a convenience many guests look for in their lodging accommodations. We are glad you enjoyed are room amenities and water pressure as well. Our heaters may not be the quietest, but they do their job in keeping our rooms toasty during our winter months. Thank you for your constructive feedback and we hope to see you again soon.
Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Matterhorn Inn

Property: Matterhorn Inn
Address: 230 Apple Ave, Sedona, AZ 86336-4806
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#4 Best Value Hotel in Sedona
#8 Romantic Hotel in Sedona
#21 Family Hotel in Sedona
Price Range (Based on Average Rates): $
Number of rooms: 23
Official Description (provided by the hotel):
Conveniently situated in the center of Sedona's famous uptown district, the Matterhorn Inn offers breathtaking views of the towering red rock pinnacles right from your private patio or balcony. Experience the trip of a lifetime with spacious and cozy accommodations and gracious amenities, all with a picturesque landscape that offers an unparalleled backdrop to your getaway. A number of attractions and activities are merely minutes away, literally just steps away from shops, restaurants and art galleries. ... more   less 
Also Known As:
Matterhorn Hotel Sedona
Matterhorn Motel Sedona

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