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Sedona Summit Resort
Ranked #22 of 48 Hotels in Sedona
Certificate of Excellence
Reviewed April 9, 2010

This is the second time we stayed at Sedona Summit. We liked it so much that we brought our daughter and her family with us this time. The resort is at the edge of town, away from the chaos of the downtown. We are not Diamond owners, but our request of a first story unit was honored. The accommodations were fantastic, affording privacy even with six people. It had been renovated since the last time we were there. No view, but could walk out the door, and those gorgeous red hills were right there. Several swimming pools were available, as well as "adult only" areas. We barbecued one night on their grills. As for other advantages: there's a great hiking trail right behind the resort and great places to jog. I had a minor medical problem, and the ER was a block away. It took me 30 minutes to get in, treated, and out. Safeway a couple of blocks away, as well as a post office. Restaurants expensive, but go to nearby Cottonwood if you want reasonably priced food, especially Mexican. Went to Casa Bonita there. Really good food. If you are a pizza fan, though, try Picazzo in Sedona. It's expensive but worth it. Their pizza is really an art. Day trips out abound, from fish farms, to wineries, to Anasazzi ruins, to ghost towns, to.... Lots to do! Don't forget that the Grand Canyon is but a day trip out. On the negative side: being springbreak, the hot tubs got lots of use. One of them was questionably healthy-looking. I avoided that one. Count your towels at the mid-week room servicing. (They charge you $25 per towel if any are missing.). The housekeepers forgot to replenish 4 towels. When we went to the front desk to get new ones, however, there was no problem. Everything you read about the timeshare people is correct. They do show you the "wowy-kazowy" rooms which the Diamond people gets, so that immediately makes you feel like your present accommodations are second-class. They advertize "no pressure," but we went through 4 or 5 people before they would accept "no." Not a problem for us. We knew what we were getting into when we signed up. We've been to worse!
Basically, we liked the Sedona Summit, and we'll probably stay there again. If you want ritzy living, go someplace else. If you want nice accommodations in a great location, the Summit is the place to go.

  • Stayed: April 2010, traveled with family
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3  Thank schneewitchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,542 - 1,548 of 1,750 reviews

Reviewed April 1, 2010

I exchanged my Marriott for Sedona Summit and regretted it. I wanted to go on Trip Advisor and complain about the timeshare sales people but many, many people beat me to it. My room was nice and that's where it ended. I should have read everyone's posts first. By my experience and reading everybody elses you can see they set up this scam from the time you walk in. I got there at 8:30pm and they said the room wasn't ready (yeah right, I'm sure the maid was home in bed by then). They use this time to get you over to the timeshare sales people to set and appointment. The 90 minute sales pitch was 2 1/2 hours and they are relentless in trying to sell a $24,000 timeshare which gives you a 1 bedroom for 1 week. Go on ebay, they are giving them away. If you don't accept an appointment for a timeshare presentation you get the worst rooms. Goodbye forever!

  • Stayed: March 2010, traveled as a couple
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8  Thank Cary26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2010

I wish we had read some of the reviews before we exchanged our Marriott timeshare with this. The room we were given was nothng like what they show in the Interval guide. Those (the rooms across the street) seem to be reserved for those who own units with Diamond. The first impression we got when we walked in the room was the rug was not vacuumed. They service the room once during your stay - but did not vacuum of sweep the floors. There is no restaurant or bar at th facility they they did push the time share (points sales pretty heavily). This was our first trip to Sedona - which is beautiful - but, we got a poor value for our exchange by going to the Summit.

  • Stayed: March 2010, traveled as a couple
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Thank NHguyHampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2010

We exchanged our 2 bedroom red Marriott for the same at this resort. What we ended up with was a cigarette smoked out room, no view, and the suite backed up to the noisy highway. We ended up sleeping in the lock-out, which was quieter and smelled a little better. This was not one of the refurbished suites as was explained to us by the timeshare staff. They explained that we were stuck in this room not by Diamond Resorts, but rather by Interval and Marriott (our home resort). Really??

We explained our problem room to the front desk, who were more than willing to relocate us to a worse location, which smelled a litlle better. We had already unpacked and didn't think it was worth reloading and unloading again, so we just stayed where we started and bought about $40 in scented candles to get us through the week.

The Diamond Resorts timeshare staff is rude and insulting. Our salesman was okay, but Steve "the closer" was very rude when he realized we had no intention of buying in a resort that had slipped us a bad room. He turned us over to an even ruder "Jen" who asked us why we even came and wasted their time. ( Apparently, she has never been hit up to attend one of these presentations!) When I told her that we had only said yes to get the concierge appeased, she asked if we would simularly "attend an Amway party tomorrow" if she asked. Wow! I thought my wife was going to crawl across the desk and have at her!!
Anyway, the resort grounds are nice.
The rooms (if you are an owner) are nice.
The front desk staff is okay.
The rooms near the highway are very noisy from traffic.
There is no restaurant or lounge within walking distance.
And...Stay away from the timeshare presentation!!!

We will definitely go back to Sedona again, but we'll never go anywhere near a Diamond Resort....EVER!!

  • Stayed: March 2010, traveled as a couple
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2  Thank Lobo3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2010

We exchanged our time share for this resort, and yes, we did sign up for a presentation upon check in, but in exchange got a gift certificate for dinner at a nice local restaurant. If you are not used to time shares, you may be surprised that your room is not cleaned daily and you have to take care of yourself (unless you bring your mom). The pools and hot tubs are nice, rooms are spacious and clean, even those we found out are 'outdated' and due for remodel. The service people are very friendly and efficient. The site is lovely, with a great spot a quarter mile down the road to watch sunsets or take off on a hiking trail.

  • Stayed: March 2010, traveled as a couple
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2  Thank MiyaSea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2010

Beautiful resort hotel, fully furnished kitchen, spacious living area, spa tubs, view of the Red Rocks. Awesome!

Stayed: February 2010, traveled with family
1  Thank KimberlyT2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2010

we own time share in Spain and this was our first exchange through RCI. SS has real distain for RCI and this was shown by the unit/building which we were assigned to and by comments from the resort GM and from our salesperson.

The resort location is fantastic, about a mile outside of the town. Red rock formations are nearby, but most units have no view of them from their windows or balconies/terraces. Our basement unit had a view of a cement wall and some scrub trees. It was private, but there was a fair amount of noise from the busy highway on the other side of the wall.

Our unit was very clean and everything was in working order. We asked for a remodeled unit in advance (twice) and again at check in but this request was not honored. Later we were told that RCI exchanges are low on the pole. The kitchen appliances seemed new and all worked well. The counters were old and a bit stained and chipped. The table and chairs were fine and comfortable. The one easy chair was older, but fine. The pull out sofa should have long ago been discarded--- it was worn and stained on both sides of the cushions... The bedroom was in fine shape and the king bed was comfortable. The sheets were clean, were changed once during the week, but the bottom sheet never stayed tucked in which was annoying.

The two tv's were older, but acceptable. The dvd worked fine. We did not rent dvd's from the resort but they were available for $3 or 2 for $5.

There are several pools, maybe 3. None have any shade which in summer would be a problem. some or all of them are heated, but as it snowed at least twice while we were there, we had no use for them. Pool towels were provided in your unit.

The registration staff were all welcoming and friendly and we did not find them to be too pushy about taking a sales tour or at purchasing side tours or trips, although they did seems to push the train trip, but saying no or we will decide later, was no problem. After our check in we never heard from them again, nor did we return to to main building until we checked out.

We did sign up for a sales tour. Why?? I guess to get a free dinner ($50 coupon---which of course only paid for part of the dinner--- had we had a bottle of wine, the $50 would perhaps have covered less than 1/2 the cost of the dinner). The dinner was very nice as was the restaurant.

Restaurants-- There are a good number of restaurants within 5 miles of the resort... both higher end and lower end-- very few in the middle. There are 3 main grocery stores within 3 miles--adequate but not fantastic. We did find restaurant food a bit expensive, but not outrageous.

The sales pitch--- The staff were nice, friendly and moderately clear in their presentation.. the pressure was minimal... When we viewed our first unit, we were immediately mad about the unit we were living in-- in fact we were shocked. I questioned this with the salesman and that is when he told us about their feelings about RCI vs II (internal international). This did not really surprise me, but i was shocked that he would admit to it. In fact he told us that there are two non-renovated buildings for RCI exchanges.

Ultimately we purchased 5000 points for a floating timeshare and sold back to them our two weeks in spain (same management company--Diamond International). We felt quite good about this at the end of the presentation. BUT, later that night after i had read the fine print---there is a huge amount of info you are given--like 6 inches worth-- i came to the conclusion that we had made a huge mistake and had in fact spent more than $20,000. for a package where we ended up with less than we already owned (btw, the time share was a gift from a relative so we had no real investment other than $1000. per year for maintenance). The sale has a 7 day recission clause so we have invoked this.

Would we return to sedona summit---probably not. We just had higher hopes for our first exchange. We have another exchange scheduled for october, so we approach that with low expectations and high hopes.

  • Stayed: February 2010, traveled as a couple
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6  Thank rhkkmk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sedona Summit Resort

Address: 4055 Navoti Drive, Sedona, AZ 86336-4907
Location: United States > Arizona > Sedona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Sedona
#20 Family Hotel in Sedona
#20 Romantic Hotel in Sedona
Price Range: $124 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sedona Summit Resort 3.5*
Number of rooms: 230
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Also Known As:
Sedona Summit Hotel Sedona
Summit Sedona
Sunterra Resort Sedona Summit
Summit Resort Sedona

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