Went to Sedona with no hotel plans because my in-laws had it in their head to drive around town looking for prices. I know, it sounds redonkulous! And it was, we appeased them for 1 hour which was a waste but my husband jumped on line and booked this place from Orbitz. When we showed up they were all booked and had no room available. We showed them that we just place this purchase and they made calls and made it happen and got our room available for us.
When first walking in we were all taking back and amazed on how comforting the room was. We were pleased with the decor and homely feel.
Our rooms were gorgeous. The beds and pillows on the other hand were extremely uncomfortable. My hips ached through out the night and I heard the same complaint from my in-laws.
The following morning I went to the office to talk to the concierge to find out our options about jeep tours. 1) the concierge is RUDE 2) She made us wait. wait and wait some more. She could have easily taken 30 seconds of her time to even hear us out. It couldn't have been just a yes or no answer. But she leisurely talked on the phone looking into to something opposed to thanking the person and letting them go after getting what she wanted. Than she went to the person who had been waiting also and made us wait some more. When I was about to walk away and just do the foot myself in my room with the slow wi-fi. But I didnt care, she was annoying me. But she saw us about to walk away and asked us to wait a little bit longer. UGH!
3) Once she finally talked to us and saw what she wanted she would only help us with what options the resort would offer. Fine, understood. But any direction I went with her she didnt comply. So I felt I was wasting my time even more. And I did. I do have to note, I was in the lobby the following morning and another concierge was there and she seemed very helpful. So one bad seed.
Enjoyed the outdoor pool on a very brisk morning but the jacuzzi on a cold morning felt so good with a beauty of the the mountains in the background. Absolutely loved this moment. My husband was in the jacuzzi the night before in the dark with the stars shinning so bright, the fire place on by the pool. It was a view to take in he said.
They also had outdoor grills, which were top of the line. We bought steaks and grilled them outdoors and I noted to self when I move I must get a grill like this. Makes life simpler and food better!
And once again, my husband and I left our sons beloved Ejore stuffed animal in the room at the hotel on check out and didnt notice until the day after. No one called us but thank god we noticed before leaving town and went back for it. We did get a call like 5 days later I believe but we already had him back. :)
All in all, yes I would absolutely return back to this resort. Great stay, BUT I might look into another resort depending on what they offered due to a more comfortable bed. A good night sleep is just as important to me as a good hotel to stay at.
I will post pictures later when I upload from my phone.
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- Also Known As:
- Sedona Summit Hotel Sedona
- Summit Sedona
- Sunterra Resort Sedona Summit
- Summit Resort Sedona