My family and I travel a lot and have quite an experience to differentiate between good and bad hotel and service. Sedona Real was totally not what we expected when booking through their website. Pictures of the rooms on the website looked so nice, with carpet, recliners, fireplace and sofa. We got nothing of that when we entered the room. It was super small, with a tile floor, and a very very loud air conditioner. Room quality was equal to a motel room (see pictures attached) but we paid $ 378.00 for two nights stay.
Motel rooms should be priced as a motel not a suite as advertised. We were placed into the room near the ice and vending machines. Beds were so hard to sleep on, so instead of a restful night, we got up very tired. Even though we have complained to the front desk clerk, none of our concerns was answered, the manager was supposed to give us a call back but never did.
This hotel was advertised as pet friendly and there is a picture of a large dog on the carpet lying down by the fireplace. The picture looked so inviting, so we decided to bring our yorkie with us. What a big mistake. Very disappointed with the hotel, staff and total stay experience.
Sedona is a great place to visit and there are a lot of other nice hotels around but we will never again stay at Sedona Real Inn & Suites. Two years ago we stayed at Las Posadas of Sedona. What a wonderful place! Highly recommend. Do not waste your money on Sedona Real.
- Official Description (provided by the hotel):
- At Sedona Real Inn and Suites, you can expect service from people that actually care and great amenities at very affordable rates, any season of the year. A complimentary hot & delicious breakfast is waiting for you every morning, in addition to totally free WiFi and ample parking. Our concierge is like a trusted friend, helping you create the perfect Sedona adventure. Sedona Real strives to offer the best combination of value, luxury and service in Sedona accommodations. A family-owned independent Sedona hotel, Sedona Real features 42 rooms and 47 amenity-rich, freshly decorated suites, many with private patios or balconies, and hot tubs in the rooms. Every room and suite offers hi-def flat screen LCD TVs, nine-foot ceilings that make the rooms feel even larger than they are and exceptionally comfy beds. The hotel's amenities also include an outdoor pool, spa and workout room. If you are looking for warm hospitality in a beautiful Red Rock setting, Sedona Real Inn & Suites is the 'Sedona Hotel' for your family! ... more less
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- Also Known As:
- Sedona Real Hotel Sedona
- Sedona Real Inn