In my opinion, this is the finest gallery in Sedona. I have purchased many pieces from them over the years and the quality of their art, jewelry, and customer service is of the highest quality. The staff is very knowledgeable and competent, and owner Peggy L. provides only the best of the best in Southwestern art and jewelry in her gallery. I have never heard one bad comment about the Turquoise Tortoise Gallery in my nearly 20 years of dealing with them, and I know that this gallery operates with complete integrity and honesty. I'm sure that any complaints against this gallery are unfounded and must be taken with a grain of salt.