Clean, decent, hot tub was nice. It was out of town but I think that sedona demands driving to the hiking spots anyway. Took the shuttle into town once the driver was nice. Good place to stay and well priced.More
Clean, decent, hot tub was nice. It was out of town but I think that sedona demands driving to the hiking spots anyway. Took the shuttle into town once the driver was nice. Good place to stay and well priced.MoreShow less
Thank you! We are only a short drive from uptown Sedona, approximately 1.5 miles. We have a shuttle driver who is also our bellman on staff from 8:00 a.m. to 10:00 p.m. daily. We have some really nice trails close to the hotel that we are happy to take you to. Each staff member also has their own favorite places to go and explore. We would love to have you come be our guests again.
As most people have stated, this is a very nice hotel. I just wanted to add a few comments regarding our stay. The staff is always friendly, helpful, and professional. Our family of 4 had a 2 queen room which was a little small for us. The lighting in the bathroom works best if you are 5' or shorter. The fixtures hang low. As we are a tall family (3 of us over 6') it was difficult to see our faces. Us girls had a challenging time applying our makeup. The only other mirror was in the closet and it didn't have sufficiant lighting. Also, the beds are firm, not my husbands idea of a good nights sleep. Some of us are ok with a firmer mattress. We planned to stay 2 days but an unexpected snow storm prevented us from traveling to our next destination and we stayed 4. NOT a bad place to be stuck! Looking forward to coming back.
Hello! I remember your family and it was a pleasure helping you with your reservations and local information. I know that the storm delayed your plans but it was nice to see everyone remain upbeat and happy. I will certainly pass on your input about the lighting in the rooms. Sometimes your perspective brings something to our attention that needs to be addressed. Thank you again!
staff is very helpful. room is clean and big. backdoor connected to terrace for viewing sunrise and sunset. breakfast included. affordable price. excellent location just right next to airport mesa! cannot find a better hotel than this in sedona! highly recommended!
What a nice review. We really appreciate every guest. We are so lucky to live in such a beautiful area and enjoy sharing all of its wonderful aspects with visitors. We are always looking forward to reading each review and finding out how we can better ourselves. Thank you again!
The views, the room, the service - all good! Very pet-friendly, which was a requirement for us. Everything was clean, the breakfast choices decent, the staff helpful and friendly, and the views spectacular. We'll be here again next time we're in town, for sure.
Thank you for your review! We are so glad you enjoyed your stay here. While it's hard NOT to enjoy Sedona, we do our very best to make your stay a memorable one.
We love having your furry family members here too! Our animal-loving staff is always available with area information, great hikes to take with pets, and we offer a list of pet-friendly dining establishments. (one of which maintains a separate menu just for pets) We are very close to Sedona's wonderful dog park, and also to Sedona Pet Supply, which offers the highest quality supplies for your animals in case you forgot something.
Come see us again and bring EVERYONE!
Front Desk Supervisor
This is a Very Nice place to stay ! Location was great to get out and go sight seeing ! My king room (304) was great, a great work station with views! A very nice large public area off my room. The bathroom was very nice, the towels and wash clothes,were of better quality. My room also had a fireplace.
The Staff there was excellent from check-in though check-out.
On a Scale of( 1 to )10 with 10 bring EXCELLENT , I would give this Hotel a 9.
We are so happy you enjoyed yourself here in Sedona and we do appreciate your review. We have recently upgraded all linens, and from your feedback, it appears this is having a positive impact.
The next time you think about Sedona, we hope you'll remember our hotel and allow us to host your family again!
Front Desk Supervisor
My wife and I have stayed at this Best Western several times. It has improved its included breakfast quality from our last visit. Although we are not fans of the free/included breakfast, we wanted an early start, so we tried it. It gets rather busy in the breakfast room. I would avoid the coffee as it's instant and really not that good. The views from this hotel are better than the views from the Southwest Inn. Check our reviews on other Hotels and Restaurants in Sedona. I would recommend staying in the rooms on the higher levels. If you're on the first (lowest) level, in the morning you'll hear the thumping and the rolling of suitcase wheels above you. The walkway & patios for the second level are right above your room. We are beginning to see many cracks in the cement walkways, stairs and patio areas. This appears to be a common problem at many Sedona Hotels. Maybe fast or poor judgement calls during construction? At this hotel, we always experienced clean rooms with no issues. The beds are very good with many pillows. We always had a good night's sleep at this location. And of course, any nosie level is created by other guests. Luck was with us again as it was quiet. The parking areas are large. Depending upon the location & floor level of your room, you may not be able to park near it. Unless you have an issue with stairs, this is no problem. In the future, we would stay again at this Best Western.
Thank you so much for taking the time to write such a comprehensive review! We work hard to maintain this beautiful property and are sharing your comments with our Maintenance staff, the General Manager, and our owners as we take this feedback seriously. We are also sharing your feedback with our Housekeeping staff as they do an excellent job to maintain cleanliness throughout the hotel.
We get a lot of compliments on our beds and hypoallergenic pillows, so we're happy to see that you like them too! The next time you want to stay in a beautiful location and get a good night's sleep, come back and see us!
Front Desk Supervisor