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“A Pleasent Experience”

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Best Western Plus Inn of Sedona
Ranked #9 of 48 Hotels in Sedona
Certificate of Excellence
GreenLeadersBronze level
Bronx, New York
1 review
“A Pleasent Experience”
Reviewed October 9, 2012

My trip to Sedona had two segment. The first segment was with my family and the second was for Spiritual purpose. I have traveled to a number of Best Western Plus and was alway satisfied with the experience and Sedona didn't let me down. The view from the hotel is worth the every penny for the room and then some. And added plus was the lady at the concierge desk, Joan Bickis. This was my first time in Sedona so I had no clue about the who, what, and when. Joan took care of me and my family, suggesting events and resturant. Not to mention fulfilling my spiriual interest, which was heaven sent. Thank You, thank you & thank you to Joan & BW Plus.

Room Tip: The top floors are the way to go.....................
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vince J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at Best Western Plus Inn of Sedona, responded to this review, October 12, 2012
What a nice review! I am so happy that you not only enjoyed your stay with us but that you received the best customer service possible. We are very pleased with Joan and her ability to help others so happily. I will be sure to give her your message. Thank you for being our guest. I hope to see you on your next trip to Sedona!
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Rating summary
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Omaha, Nebraska
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 8, 2012

We really enjoyed our three day stay here. Staff was very helpful. Rooms were well maintained, and their van was there to help us where ever we wanted to go. Thanks to all for a great stay. Loved the view at sunset from their veranda too!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smillw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at Best Western Plus Inn of Sedona, responded to this review, October 12, 2012
What a great review! Sweet and to the point yet very flattering. Thank you for all the positive feedback. It was a pleasure having you as our guest. I hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slidell, Louisiana
Level 6 Contributor
281 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 8, 2012

Other than the front desk person being a bit rude and clueless at checkout, it was a wonderful stay. With only one night to stay in Sedone, we had to make it count. We were on the sunset side of the property and enjoyed a wonderful evening soaking up the views. The full breakfast that was included in the rate was great as well. I highly recommend this location. The rates are much lower than other properties with equal views.

Room Tip: Note in your reservation that you would like sunset views. You also have to be a member of their po...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank banzal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at Best Western Plus Inn of Sedona, responded to this review, October 12, 2012
It is always nice to here that yet another guest has enjoyed their stay with us. Thank you very much for the very helpful feedback. I will definitely have a debriefing with my staff on their level on knowledge and courtesy. I appreciate all of your compliments. I hope to see you again soon!
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Massachusetts
Level 4 Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed October 7, 2012

We passed by Sedona on our way from the Grand Canyon to Phoenix. This hotel was in a great location. It had excellent view on the terrace (we had a 2nd room floor). The kids even explored some nature areas around the hotel. The airport Mesa is quite close by, and offers breathtaking views of Sedona. Each room looks out into a balcony. There are no elevators, but there is a ramp. However, I suggest you get a 3rd or 2nd floor room if you have a lot of luggage. The 3rd floor rooms are on the entrance level. However, I preferred our second level room, as I felt that everyone would be coming up your terrace if you were on the 3rd floor, so the 2nd floor has more privacy. The rooms are clean, and the breakfast was good, although the room could get crowded in the mornings. The kids also loved the food. The staff were very helpful. We did not use the shuttle, but it seemed like a good choice if you did not want to park downtown.

Sedona was a great place to visit!

Room Tip: 2nd or 3rd floor, for the terrace. Call ahead and ask to get a room with a view.
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at Best Western Plus Inn of Sedona, responded to this review, October 12, 2012
It is always a pleasure to hear about successful family vacations! I am happy to hear that we met and quite possibly exceeded your expectations. I think you bring up a good point about the second floor. I really appreciate all your positive feedback. The next time you visit us you should definitely try the shuttle. It is very convenient. Thank you again for being our guest. It certainly was a pleasure.
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Rio de Janeiro, RJ
Level 6 Contributor
189 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed October 7, 2012

Pros:
- Breakfast is great.
- Room size.
- Strong wifi signal.
- Staff were pleasant.
- The view was spectacular.
- Bed was good enough.

Cons:
- The locations was not that close from the shops. But this wasn't a issue since it's a short drive.
- The price could be a little bit better.
- No safe inside the room.

Room Tip: Ask for high floor rooms.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leonardomrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at Best Western Plus Inn of Sedona, responded to this review, October 12, 2012
I am so glad that you enjoyed your stay with us. I have to agree with you, the views are nice. I am very pleased to see that you liked the breakfast. We just recently upgraded and it is always nice to hear that it was a good choice. I hope to see you again soon!
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Chattanooga, Tennessee
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 1, 2012

The business, location, service, conditions are excellent! Only one guy very weird, I think he was the manager of the shift also! I cannot accept that we met him at his worst day in life; therefore, I’d dare to form my request, ″take it easy buddy, do not ‘kill’ the rest of my life just because you think I made a ‘mistake’ by booking through Expedia!‶ I am trying to make my life easier, not harder; can you understand this? if not, please recall, we explained this to you, again, and again, and again, and we apologized if offended your business by booking through Expedia! Golly Moses buddy! haven’t you ever taken actions that someone else thought were wrong while you did the best you could? Anyway, thanks to the girl next to you, who took care of everything; she even tried to tell you politely ″hold it, do not attack them, it is not their mistake!‶, but you..., you..., hmmm..., you tried for your ego instead for the customers!
However, it looks like they know who you are, there! Many of the staff called us back in the room, with “yes, we know”, “yes, we apologize”, and not only they made our stay PERFECT but gave us a bottle of wine, and smiles here, and smiles there! What nice staff and hotel! The best view in the area and all was good.
People, I think they ″know‶ and will take care of this guy! Do not hesitate to book with this hotel! Excellent service, excellent view, nice pool, rich breakfast! All good and we suggest you, do not miss this experience for one incident that was taken care so well, by all and any means!

Room Tip: All good and if anything happens it will be taken care of!
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  • Stayed September 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank Samtuqrwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at Best Western Plus Inn of Sedona, responded to this review, October 3, 2012
I apologize for the rough beginning but I am so pleased to hear that the rest of the staff was able to make the duration of your stay much more pleasant. I am thrilled that you enjoy the time you spent it with us. The employee that you were referring to in your review is no longer with our company so when you come back and see us you will have nothing but pleasant encounters. Thank you for your feedback.
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Oklahoma City, Oklahoma, United States
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 30, 2012

We recently stayed here for three nights on a motorcycle trip to this area. The view was unbelievable. We loved the terrace and outside table. It was a great place for happy hour with the friends we ride with. The staff was very friendly and helpful! The free breakfast was very good. If traveling on motorcycles---the staff understands your needs for food parking. We would definitely stay here again.

Room Tip: Ask for view of Red Rocks!
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at Best Western Plus Inn of Sedona, responded to this review, October 3, 2012
I am so happy that you and your group thoroughly enjoyed your stay with us. I am also thrilled to hear that you were able to enjoy all the amenities we have to offer and that we were able to accommodate your needs. It definitely was a pleasure having you as our guest and I look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Inn of Sedona

Property: Best Western Plus Inn of Sedona
Address: 1200 W Highway 89A, Sedona, AZ 86336-5741
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Sedona
#4 Family Hotel in Sedona
#6 Business Hotel in Sedona
#6 Romantic Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Inn of Sedona 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
With amazing views of Sedona's red rocks from Promenade Terraces; upgraded amenities including a full hot breakfast; and caring service from a great team of friendly people, this Sedona hotel will become your home away from home whenever you visit the red rocks. We love Sedona, and we want you to love it too! ... more   less 
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Also Known As:
Best Western Plus Inn Of Sedona Hotel Sedona
Best Western Hotel Sedona
Best Western Sedona
Sedona Best Western

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